Charlie, March 2024
"Top service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Chris was spot on extremely helpful and fair
+0 Found this review helpful
Lesley, August 2023
"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a Fiat Punto in July. Great car, good price, good service. Car spotless when collected. Had issue after few weeks with air conditioning not working. Chris booked me in the next day to get it done. Couldn't ask for more.
+0 Found this review helpful
Mr H, February 2020
"Exceptional Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Have dealt with Andy Lloyde on many occasions purchasing several vehicles. Service has always been excellent and the one mechanical issue I encountered was quickly and professionally resolved. 5 star
+2 Found this review helpful
Anonymous, February 2020
"Overall very happy with this purchase."
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Nearly new BMW 530d xdrive touring. Good pre-sale communications - minimal haggling room but the asking price was very competitive so this was really fair enough. Very courteous reception and service from Chris on arriving at the garage. The car was accurately described and very well presented in the showroom. This would have been a five star review if after the sale Chris had forwarded the final HPI check, and DVLA change of registered keeper confirmation to me by email as he said he would - however it was only a small inconvenience to notify the DVLA and obtain the updated HPI check myself and overall I am delighted with the car and the purchasing experience.
+2 Found this review helpful
R M, March 2019
"Nice car but poor service"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a BMW 118d on 14 Feb but had poor service from Lloyde National. They refused to sort things found inoperative or missing on Day 1 having travelled from France to collect the car and paid virtually the asking price. In addition all 3 services were overdue (oil service, inspection and brake fluid), they had made no attempt to treat the surface rust under the car (it had lived in Aberdeen) and there were unmatched tyres on the rear wheels. Disappointed. Cannot recommend.
+2 Found this review helpful
Staff from Lloyde National in response to Nice car but poor service
Thank you for your review Mr. Meston. On the day you purchased a car from us you requested Chris pick you up from your Hotel and bring you to our premises , which he duly did (presumably you didn't want to pay for a Taxi), was that poor service? You requested to view the car on a ramp, that's after it passed an MOT with no advisories. We duly obliged, was that poor service? You inspected the car for over an hour and you looked at everything inside and out. Chris said we would service the car free of charge (did you forget you discussed the servicing with Chris?) You said no you would get it serviced at B.M.W. and you accepted a donation of £100 from Chris to help pay for it. You drove away with a smile on your face in a lovely car. You then emailed to say the tyre inflator was out of date. I agreed I was unaware that the tyre inflators had a sell by date on them, B.M.W. confirmed that they had. I then requested your Bank details (duly supplied) and we will be re-imbursing you for the cost of a new tyre inflator, is that poor service? Regards Andy Lloyde
John, November 2018
"Chris is a liar"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I Brought a car off Lloyde National and turned out to have some problems within 2 months of purchase they told me to get it fixed from my local garage so I did I paid from my pocket and they said they will send me the cheque in the post which never arrived I called back one month later we will send another cheque again month later nothing from Chris same thing again and again in the end he admitted he will not pay me the thief Chris.
Please be warned this Chris is a liar who can’t afford to pay for repairs.
+3 Found this review helpful
Staff from Lloyde National in response to Chris is a liar
Thanks for your review John,as me and Chris have no idea who you are could you please e mail me at lloydenational@gmail.com,or ring me on 01452300178,so I can resolve the issue.Regards Andy Lloyde
Gemma H, August 2017
"Gutted"
2.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The overall service was alright. Just had a few issues with the car and the dealership didn't want to help. I therefor couldn't recommend!
+1 Found this review helpful
Staff from Lloyde National in response to Gutted
Thanks for your review Gemma.We did have your car back for diagnosis at a local garage who reported no faults found.We still had to pay for the diagnosis and there was no charge to you.Whilst your car was with us we lent you our loan car free of charge,and you say we didn't want to help ?? Regards Andy Lloyde
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