I bought a car from these a good 5 years ago. This is a long term review of my gradual findings. 2 months in I'd found I'd had a faulty glow plug module and faulty bonnet struts. Warrantee covered the module and replacement battery (under protest - I load tested it immediately after purchase, failed), along with a failing aux belt. I then find evidence that the vehicle was an ex taxi, which would've broke the deal, while inspecting it. Overpriced a bit and they were reliant on selling me the finance I needed. Which was massively oversold adding another £1200 to a £6000 car, which when valued should've been a £5000 tops vehicle being just under 100k on the clock. I was also pushed for a deposit quite quick "someone else was interested in it and you need to secure it today" I got picked up in the vehicle so glow plug module fault was hidden, but in a way, they were doing me a favour picking me up allowing me to test drive it en route to the yard. Despite the massive oversell, the hidden faults and the unable to cold start the car, LMC were friendly, accommodating and reasonable. Naturally because I was financing the vehicle I couldn't offer any lower than what they were asking. While I waited for the finance to be sorted, I had a look through their inventory, a decent stock of vehicles at the time. I wasn't in a high pressure up sell situation and was made to feel welcome. I get I may have been "not the ideal customer" because I literally wanted THAT car, with nothing much else in my pocket but a drip fed wage. When quizzed about the vehicle specifics, the salesman couldn't really help me, kind of left me to do my homework, which I quickly learned and performed all maintenance myself over the vehicles 5 year life. It was scrapped out of choice, as Mercedes begins to be a money pit with nearly 80k added over it's life.

Appalling customer service, i bought a car for 36k from LMC and part exchanged my old car. As part of the sales agreement LMC said they will repair roof interior before sale and get a new key blade fitted after sale. I asked Jengiz (sales rep) if we can delay the sale by few days as i needed my old car to take a student of mine to their driving test, he said no the car is going to be ready and you'll have to take it, so i had to cancel all my driving lessons and tests assuming the car is going to be ready, it was really hard getting through to Jengiz over the phone and email, it took over 2 weeks for the car to be ready and i ended up loosing out due to all the lesson and test cancellations. It's been 5 months now since I bought the car from LMC and I'm still chasing them to fit the key blade. This has been my worst experience in buying a car, please avoid LMC. They asked me to get a quote from Mercedes for the key blade which I did and total comes to only £69.24. Now LMC are saying they are waiting for one of their guys for the quote. ridiculous 5 months later and still waiting for a quote :(

I was promised that the front brake disc and Pads will be replaced as they were too bad and it was accepted by the sales persons. They said it will take a weeks time to arrange in stocks and would be replaced but then they didn’t inform us and when we had the censor sign showing it’s worn, then they refused to change the same. It’s actually a cheating by the company so be aware before buying a product from them.

Tried to buy a mini Cooper roadster convertible as I am from Belfast it was difficult trying to tie the deal down as I couldn't get the right deal to get the car delivered to Belfast having said that my salesperson Christian was fantastic he bent over backwards unfortunately not enough would recommend anyone to use LMC and especially Christian

Be awar they gave me faulty car with 3 years experience they didn’t fix it for me . The firs year I bought it the gearbox broke and they gave me flimsy reasons to don’t fix it . Don’t buy from them .

Myself and my partner brought our first car together from LMC Car Sales on 05/06/20. After driving the car we noticed the tracking was out and there was smoke damage to the roof! LMC Cars were so helpful, they sorted out both issues straight away ! Would highly recommend buying a car fro them.

I recently bought a car from LMC cars at Grays, whilst we weren’t able to test drive due to covid all questions were answered and given ample time to look at the car. Very helpful friendly service. Would recommend. Thank you

Got my car last year. Most of my friends noticed, including a Policeman, that all tires tread are too thin. How did they pass the MOT? I told LMC about that. They replied once and that’s it Ive never heard anything from them after 5 emails. Avoid LMC. Make sure youve got everything right otherwise you’ll never hear from them again. They’re the happiest people during payment but as soon as everything is done. They play deaf to your concern. Dont trust them. I told many people about this. Bad people.