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Just came to test drive an Audi s3 at 1:30pm on the 9th of August. After narrowing it down to 3 cars and wanting to know how well each of them drive, this was the most promising example I had seen but when asking to go for a drive was bluntly dismissed as I am assuming I was deemed a time waster for some reason. The guy told me to go drive the others and then come back, a shit salesman tactic that lost him a likely sale. I will be posting bad reviews of your company everywhere I can find the option do so. I only wanted to go for a 5 minute drive and the car was sitting at the front so there was no reorganising of the cars necessary it would have been 5 minutes of his time. The best part is that whilst looking at the car I was asked to move it by him so he could rearrange other cars in the lot which I happily did so only to then get out and ask for a test drive to be rudely dismissed. I am local and I have friends looking for cars and I will tell them not to bother with lmc. As a salesman myself I know exactly what he was doing I know the game and I would never treat a customer as he did me. I tried to ask politely and reason with him each time he said no. Probably wasted more if him time with him 'politely' telling me to fuck off. What sort of logic is it anyway asking me to test drive the others and then if I'm 'drawn back to this one' to then go for a drive Why would I be drawn back after that?!
I visited London Motor Company back in April and everything went really well. I bought a Vauxhall Corsa. There was a dent in the bonnet but they repaired it before I took the car away. Since then everything has been great and I am really happy with the car and the price I paid for it. I would recommend this dealership to my friends and family.
Reviewer has confirmed their email address
Found the car I wanted at LMC and was delighted when the sales man Joe called to say all the finance had been sorted and the Apr was at a fantastic rate(4.5%). Whilst making the arrangements joe was helpful and called back as and when He promised. Slight issue with the car-quite trivial but I spent 10,000 on the car, the lumber support handle was missing. Joe promised to get this part and send it out to me. Sounds like a dream car sale.....let me begin.... I part exchanged a car with some finance outstanding on it which I researched and is quite normal. So you would think a garage like LMC would be able to deal with this??? All the paper work signed and finance company called to say money had been put in the LMC bank my wife and I were told that we should cancel the DD on the PX car and leave everything to LMC. All was well and sorted. Why would'nt we trust them? That's their job! They are the proffessionals! We recieved a call of the PX finance company to ask were their payment was and we explain fed what had taken place. They were cool with that and asked us to chase LMC to ensure payment was made. After multiple calls to LMC we were told 'sorry for the mix up we'll fast track the payment' It took THREE WEEKS for LMC to pay the outstanding finance!! which we have now dices covered will affect our perfect credit rating for the next SEVEN YEARS!!!!! I have had my car a month now...the satnav is broken-(I have had to return the car to the main dealer)I have'nt had the handle and LMC have ruined our credit score by 100 points not doing as they promised. Would I use again ?? HELL NO!!!! Would I recommend??? HELL NO!!! This experience has not been a good one....
Anyone doing what I did /checking reviews before you part with your hard earned cash I can assure you these are just great xx I'm in Liverpool so miles away so asked RAC to check out the car I wanted ( rather lose £300) Than the £12,000 I was about to spend)!! We are ex police so we are very very careful ... They gave a really good report with just a couple of minor things ( needed air con re-gassing -some oil putting in the car) but overall clean bill of health X LMC gave me 12 mths mot and full service X Drove over 200 miles back home like a dream X Joe looked after us so well X please feel safe going to this dealership everything above board and I paid £350 for 15 months parts a labour waranty for peace of mind xx highly recommended X jackie and Bill
This is a review of LMC, not the car itself. I found the car at LMC West Thurrock by browsing Parker's. It was being offered at book price, and looked good with reassuring details of paperwork it came with. But I wanted to see it for myself, so visited on a Saturday morning. The car was already made accessible for me, and I was given as long as I wanted for inspection purposes. I returned to the salesman and was shown the documentation and service history as advertised - no discrepancies or exaggeration, everything was as had been stated in the advert. We agreed a part exchange figure, and they offered to deliver the car and take away my old one from my home address. I explained that as I'd kept my last car for 17 years I was a bit rusty when it came to covering off MOT, insurance, DVLA registration, residents parking permit, etc, and they talked me through everything. I decided I'd like the reassurance of an AA pre-sale inspection - no problem, they said, and I paid a reasonable deposit to secure the car. The report came back clear a couple of days later. We confirmed the purchase price, I paid up, and the delivery took place at an agreed time - car in immaculate condition. I cannot fault this service and am a very satisfied customer.
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All has been excellent, I would recommend them all day long, the car has been great and has just gone in for its first service, the sale couldn't of gone any better.
Reviewer has confirmed their email address
THE ABSOLUTE WORST CAR SALES EVER!!!!!! PLEASE DO NOT WASTE YOUR TIME WITH THEM. I have been driving for 6 years and in that space have had 6 cars from 6 different car sale garages. This garage is by far, the worst garage I have ever had to deal with. The owner Paul is arrogant and used the fact that I am a 23 year old female, who is naive about cars, to his advantage. He sold me a car and didn't tell me it had an oil leak. I phoned them up within my warranty and he had no option but to resolve the issue. The car was with them for a week. During this time I would phone to get an update of the cars progress and he would advise that he would call me back. He would not call me back. When the car returned, I noticed that he had scratched all the outer paintwork. I phoned him immediately to which he tried telling me the car was sold like that. I found pictures of when I first brought the car and the scratches were not there. He then changed his story to "the scratches were there when we brought it back in to sort the oil leak" - so basically accusing me of doing it when I hardly had time to drive the car because of the leak! I told him he was lying and he got very rude, very aggressive, very immature and very patronising. His attitude stinks. Please please do not buy a car from him, he is not a trustworthy dealer and lied through his teeth to me.
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Lauren in response to Chloe Fullbrook
I can't say nothing good about this dealership LMC. Last year they sold me car with multiple problems. I had to go to LMC backwards and forwards numerous times to sort problems out. Lost money as wasn't able to go to work as car wasn't drive able for several weeks!! and paid lots of money for this car!!! They just took advantage that I'm female. Very disgusted with them.
For the breif time I spent at London Motor Company they were very good, I had a quick look round the car and didn't actually drive it until I picked it up. It was exactly what I wanted, good mileage and it drives like new. I'm perfectly happy with everything.
Reviewer has confirmed their email address
Top marks for London Motor Company they are good guys, there was a few repairs they should have done before I left but they got them sorted and I'm happy, I'd do business with them again.
Reviewer has confirmed their email address
The car is beautiful, runs like a dream and is roomy enough for my big dog. The dealership were excellent, Joe was a nice man and helped me all the way through. London Motor Company are well worth my recommendation.
Reviewer has confirmed their email address
LMC are a family run used car dealership established in 1980. We are a one-stop shop for all your vehicle needs catering for used car sales, servicing / MOT, paintwork / bodyshop and full showroom valeting.
Based in Grays, Essex, we are easily accessible from all areas of London and the surrounding counties. We are 2 minutes away from Lakeside Shopping Centre and next to junction 30 of the M25 which also has easy access into London via the A13.
Used cars are our speciality, we stock high-quality used cars from our large showroom in Grays. We can also source high quality vehicles to your exact specification should we not have a particular vehicle in stock. We stock a large spectrum of different vehicles including family cars, 4x4's, sports cars, prestige cars, exotic cars and even low-cost run-a-rounds for those day to day jobs!
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1980
LMC Car Sales
730 London Road
Grays
Thurrock
RM20 3NL
Mon | 09:00 - 18:00 |
Tue | 09:00 - 20:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 16:00 |
Sun | 10:00 - 15:00 |
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