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19 reviews from our car dealer reviews community
Leave a review for Longmans Motors
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19 reviews from our car dealer reviews community

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"Cowboys "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Went to Longmans motors to buy a car after mine had completely given up on me. So I went there and chose one, I then was told could not have it as it had been in an accident, chose a 2nd that car turned out it also had problems, chose a 3rd, then was told there was problems with that one too so I couldn’t have that one either. 3 weeks later, I Was offered a 4th and was told that I was getting a better car for the inconvenience they have caused, I was told I was getting a great deal. Plus a 6 month warranty at only £150, I have paid out £2995; £295 deposit and £700 part exchange, I was told the car was worth over £3000 the car but was getting a great deal at £2995. The car I chose is only worth £2750 on Auto traider, so Iv paid for the 6 month warranty and have been ripped off after being told I’m getting a great deal. so Be warned these are money grabbing cowboys, trying to sell cars that are not road-safe.

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+4 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Longmans Motors had friendly staff who were easy to talk to and very helpful and I’m very happy with my car thank you

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+0 Found this review helpful
"Great genuine car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good friendly,helpful service at Longmans Motors and a great genuine car at a reasonable price with no pressure selling.

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+0 Found this review helpful
"bought a car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Longmans Motors were really helpful no hard sell / service/ mot and full clean all done before schedule as they knew I needed car quick all I can say so far thanks and great job.

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+0 Found this review helpful
"Polite staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly service no pressure, Longmans Motors couldnt do enough to help.

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+0 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car for my Daughter from Longmans Motors must say customer service was Great they couldn’t do enough a pleasant surprise no pressure just how a good car Dealer should be would recommend them 5 Stars.

"Terrible service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only gave Longmans Motors 1 star because there isn't an option for 0 stars. I implore anyone who is thinking of using this company for either a service or to carry out works on their Mitsubishi to go anywhere else but here. Head gasket went on my L200 so had the work carried out under warranty from Longmans. Fast foward 6 months and the exact same thing happened. Took the vehicle to an impartial mechanic who said that when the head gasket was first replaced by Longmans, they didn't mill down or replace the head to ensure it was flat. The warp in the head was always going to cause the head gasket to go again. In addition to this, there was a suspected black solution found in the engine that although we could not prove, looked very similar to a quick fix head gasket solution. But of course, conveniently this time round the vehicle was out of warranty date. Cost me £4,000 to have the engine rebuilt as Longmans couldn't help me. To be frank, they didn't want to help me. When I took the vehicle the first time they could not have looked any less interested, even more so when told about the same head gasket going 6 months later. It's not the fact that they were not willing to help with the coincidental 2nd head gasket going that angers me so. It is more to do with the arrogance and sarcasm in their tone when I was being told that I am outside of the warranty so it's not their problem any more I also implore you not see this as just a disgruntled customers review looking to vent some frustration but more of someone who has spent an absolute fortune putting right their vehicle after Longmans have supposedly put it right. Someone who is simply trying to pass on a very accurate review in order to prevent someone else having the same experience FAO - Longmans: Happy for you to get in touch should you wish to do the right thing

"Great Customer Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made to really feel at home at Longmans, a dealership family run, offered me to borrow there phone to insure my new car tea & coffee on several occasions, was not pressured in anyway to buy the vehicle and they let me have my space when I needed it, finance was all arranged efficiently and I was able to drive my great new car away from there forecourt on the same day.absolutely brilliant I highly recommend Longmans Motors in Basildon

"Kate"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We travelled a 500 mile trip to purchase a car, which was clearly being falsely advertised and very miss leading. The wheels needed to be refurbished, the car had clearly been crashed and repaired badly. To add to further insult all of the lights had popped and had condensation in them, trims where hanging off and the car which was advertised as being immaculate, was a dog. It was so bad we didn't bother to test drive it. The sales man thought he was charming us giving us some chat about the vehicle being owned previously be a Sir??? Not sure what that was suppose to mean. I will be getting in touch with Auto Trader to inform them that his add is a lie. One more point I will make, everyone apart from this Car dealer knows that if you are spending lots of money on a vehicle you do not want to turn up to find that it has been for a good run whilst you are sat in the waiting room ready to view it. What a terrible company, how my husband and I laughed all the way home at them and glad that it was only petrol and time we had wasted and not thousands of pounds. BE WARNED DON'T BUY THE BENTLEY CONTINENTAL GT, SILVER 53 plate

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Dealership Information

Great Deals on Used Cars from Longmans Motors

If you are looking for great savings on quality used cars in the Basildon area, then you have reached the right place. Longmans Motors are a specialist used car dealer based in Essex. We are proud to offer you a first-class customer service and very competitive pricing, so please browse our stock list. At Longmans Motors we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a pre-loved car in Basildon, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone, we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Basildon area with over 60 years of trading by the current proprietor Mr. Ron Longman, and come with a great reputation. Furthermore, we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Longmans Motors we don't just sell cars, we do everything possible to get you driving your perfect car away. Why not come along to our dealership in Basildon? We look forward to meeting you!

  • 20 Minutes by train from Central London
  • Air Conditioned & Heated 15 Car Showroom
  • Over 100 Vehicles In Stock
  • Finance Available - Drive away same day
  • Newly Refurbished Service & MOT Department
  • All major credit & debit cards accepted (t&c's apply)
  • Over 60 Years of Trading
  • Family Established business
  • Wheelchair accessible / toilet
  • Disabled Parking

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Franchise Dealership founded in 1957

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews4 out of 5 stars — Rated Very Good
Excellent
14
Very Good
0
Average
0
Poor
1
Terrible
4

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  • Contact Information

    Address

    Longmans Motors
    Long Riding
    Basildon
    Essex
    SS14 1QY

    Get in touch

    01268 820000
    http://www.longmansmotors.co.uk/

    Opening times
    Mon 08:00-1730
    Tue 08:00-1730
    Wed 08:00-1730
    Thu 08:00-1730
    Fri 08:00-1730
    Sat 08:00-1700
    Sun Closed

    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Longmans Motors

    Company Formed: 1957
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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