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44 reviews from our car dealer reviews community
Leave a review for Lookers Nissan Chester
Leave a review

44 reviews from our car dealer reviews community

Leave a review for Lookers Nissan Chester
Leave a review
"no grasp of customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Arrange a quick 5minute job at 8am. Clearly told definitely done at 8, which I repeated, would be done by 8.05 Got there for 7.50 as you do for an appointment at 8. All shut up Started opening showroom at 8. The opening up inside, go toilet, stretch, get a coffee etc, Book you first appointment for 8.20 or 8.30 or get the garage ready at 7.30/7.40 Don't say 8am when never going to happen. Car showrooms/service don't get customer service and timings

"Donna"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to see about a car today, was looked after by Donna, amazing lady, very friendly and had plenty of time to tell you what you needed to know

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"Used car purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class service & A great selection of pre-owned cars. I would recommend this company to anyone looking for an honest & friendly dealer for there next vehicle. Met at the door by John Adams and his assistant Jack who managed to find me the exact car that I was looking for. They also took time to guide me through additional options to protect my new car . In my opinion they went above and beyond to make sure that My wife & I were happy with are new purchase. Regards, George & Anne Burkey

"Amazing lady Donna "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been dealing with Donna for a few years. She so easy to deal with, makes you feel so comfortable and knows her stuff. I feel she understands what I need because she has problems too. Explains every step clearly. Took my Jack with me today and she welcomed by Donna and the other staff. They really made a fuss of her. I will definitely be going back again next time I need a car. Donna goes above and beyond.

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"Great dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just collected my 3rd Nissan Duke from here today. I always deal with Donna, she is excellent, always goes the extra mile to help you with your choice. Over the years she has become like a friend to me and I wouldn’t deal with anyone else, she is amazing, real takes the time to understand what you need. I would recommend anyone needing a Mobility car to deal with her!! Thanks once again Donna

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"Fab "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gary and mark were very helpful in finding me my new car. Was a really quick and easy process and would definitely buy a car from here again after this experience. Thankyou both☺️

"Great customer service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just wanted to take the opportunity to thank Donna Atkinson for her help and great customer service at a difficult time for myself. Really appreciate her efforts to help me and would be happy to recommend her and Lookers generally. Many thanks once again.

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"Car purchase. (3rd time)"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up my nearly new car today and very nice it is too, Harvey Appleby was the sales exec who did all the transactions for me and I have to say I was most pleased with the service I received, he was considerate, knowledgeable and patient all through the process, star in the making,anyway this is the 3rd car in a row I have had from Lookers and been pleased with the first two, hopefully this 3rd one will be the same.

"Do not trust them ! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They quoted my son £16,000 to repair his vehicle which you can imagine caused stress beyond belief. We took it to an independent garage who fixed the vehicle for £40 YES £40 and the fault was caused by this garages incompetence.

"Excellent experience. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank Neil Morris for giving excellent service and help when purchasing our used Nissan Xtrail a few days ago. Thank you so much.

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Dealership Information

Lookers Nissan Chester is an Franchise dealership that is based in Chester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
44 reviews4 out of 5 stars — Rated Very Good
Excellent
32
Very Good
0
Average
4
Poor
1
Terrible
7

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  • Contact Information

    Address

    Lookers Nissan Chester
    302 Sealand Road
    Chester
    Cheshire West and Chester
    CH1 4LQ

    Get in touch

    0330 019 8347
    https://www.lookers.co.uk/nissan/contact-us/chester-nissan/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    72%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Lookers Nissan Chester

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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