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22 reviews from our car dealer reviews community
Leave a review for Lookers Vauxhall Ellesmere Port
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22 reviews from our car dealer reviews community

Leave a review for Lookers Vauxhall Ellesmere Port
Leave a review
"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Grandland from Ellesmere Port, was aware of issues with the Wet Belts on them and they showed me the confirmation that they had carried out a wet belt change so all good. Very happy with the car!

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+0 Found this review helpful
"Terrible company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here and of July2024, had to take it back 3 times with numerous faults. So far on the 3rd visit they have had my car for over 7 weeks due to not being able to get part, lookers have had my car more than the time I have had the car. I am disgusted as I have lost all my confidence with this car. I have complained with an email and the vehicle ombudsman and still heard nothing. I would not recommend buying a car from this company as obviously they do not do vehicle checks before selling cars. Do not buy from this company

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+0 Found this review helpful
"Great Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a new car from Richard and he made the process very easy. Thank you to Richard and Lookers.

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+3 Found this review helpful
"Terrible - sold faulty grandland x "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Grandland x pre 2018 has a major engine fault which caused other manufacturers to recalll the cars with same engine. Issue is with wet belt and oil...oil light came on after 14 days, which we reported. Refusing a refund, am taking legal action

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"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought a Mokka X from Lookers Ellesmere Port with the help of Daniel from the sales team and he really looked after me. He made the whole experience so easy, nothing was too much trouble, I didn’t feel rushed or pushed into anything, he just explained everything, helped me get my position right in the car, came on the test drives with me for support and he was just great, patient and friendly and professional - and I have a lovely new car. All the staff I have spoken with have been very nice - it’s actually a nice place to go,! Thank you Daniel from little Sue.

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+3 Found this review helpful
"Really excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We collected our new Corsa Friday from Keith Wardle he has been great from when we decided on another Corsa he was so helpful with all the paperwork from beginning to end and was always in touch if anything I didn't understand about. this is the second Corsa Keith has sold us and he is so professional and with our new one he explained everything to us before we drove off we would definitely recommend lookers ellesmere port and Kieth and must say all the staff we dealt with are always helpful . We love our new Corsa thank you from mr+Mrs Revill

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+3 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a new car last week the sales man Dave was great from start to finish very professional, helpful,and friendly he made it a very nice experience Alison boyle

"Fab u lus"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you so much Rachel for all your input in helping us purchase our Vauxhall Corsa you were so friendly and made us feel at ease with no pressure your professional approach was very reassuring and am looking forward to many happy miles of driving Geraldine

"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I collected my lovely new Corsa this week. My contact at Lookers was Keith Wardle, who was professional and very helpful guiding me through the necessary paper work ( not easy fpr people of a 'certain age'!) Not to mention, explaining new gizmos on the car and spending time setting up my phone and radio - all very much appreciated. THank you Keith!

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"Above and beyond Zoe Haugh"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Zoe went above and beyond in her job role. She was always conscientious, knowledgeable, professional and polite. My used special blue edition Kia Ceed was delivered very quickly from Liverpool to Newcastle upon Tyne on transport by a friendly man named Phil who went through all the mechanics of the car because I had not driven it before. When I found the car online Zoe recorded a personal video for me, pointing out any small areas that would need to go through the body shop. Zoe communicated each day to let me know what was going on. Excellent service from Zoe and Lookers. Very pleased with my car. Would definitely recommend them and I would use Lookers again.

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+3 Found this review helpful
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Dealership Information

Lookers Vauxhall Ellesmere Port is an Franchise dealership that is based in Ellesmere Port. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews4 out of 5 stars — Rated Very Good
Excellent
16
Very Good
0
Average
1
Poor
2
Terrible
3

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  • Contact Information

    Address

    Lookers Vauxhall Ellesmere Port
    Rossmore Road East
    Ellesmere Port
    Cheshire West and Chester
    CH65 3AL

    Get in touch

    0151 200 6006
    https://www.lookers.co.uk/vauxhall/contact-us/ellesmere-port-vauxhall/

    Opening times

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    Dealership Statistics

    72%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Lookers Vauxhall Ellesmere Port

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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