Dishonest, stereotypical car salesmen tactics. Avoid at all costs. Just Motor Group Preston take the “dishonest salesman” trope and run with it. From outright lying, to the ‘ol “let me talk to my manager” schtick. My introduction to “Kam” in their sales team was when he lied to me to get me to come in. I spoke to him in the morning to confirm that a vehicle had a 5 year warranty on it, and that it was provided at no extra cost. Kam confirmed this, twice. I then made the 1.5 hour journey (leaving a newborn at home with the missus) only to sit in his office and be told that the warranty was 2 years! So, off the bat I’ve been lied to and lost 3 years warranty from what I expected. I never would have gone down if he was honest, but whatever gets the customer in the chair ey Kam? So from 5 years on the phone, down to 2 years in the chair, then all of a sudden down to 1?! Make up your mind fellas. The next three hours of my life were spent haggling with Kam and his manager, Mark, to try and recuperate some sort of deal. To put into perspective just how frustrating they are to deal with, it took hours of haggling for them to even agree to replace MOT advisory tires. Mind you this was on a £13,000 car. We eventually came to no deal as they refused to fix the rear driver’s side rusted & pitted break drum, despite Kam (the one and only) telling me that it “would be taken care of”. Tired of being lied to, I walked away from the car. Altogether I can’t recommend Just Motor Group Preston. Their sales team will do anything to get you in that chair, even to go as far as lying to you. They’ll then continue this dishonesty and do whatever they can to sell you a car, unless what you want is for them to honor their word. PS: No amount of animosity or bad air between you and Kam could get in the way of him trying to sell you a top coat or service plan. He’ll try anyway. He'll even go as far as filling the portion of their FCA order page in as though you've asked for it, despite you insisting that you don't want it, promising that when you go to do the handover he'll make sure it's declined. Speaking of FCA regulatory checklists, don't think you'll get a chance to read the thing, Kam is kind enough to speed through it and check items for you! The absolute cheek.

I enquired about a Citroen C4 5 months old , when i phoned to book a test drive he said am i thinking of having it on the day of which i replied i was just thinking about it today, , the sales guy come accross as nice, it took me the best part of 30 mins to get my part exchange price up to what other people was saying it is worth, and i stated that i really did not want to get rid of my car , it was hard to do so, but he kept on saying if we give you £9000 for your car have we a deal and i felt presured to say yes , on that note i said i would go and get my card for the deposit in my car and due to the immense presure i was put under i drove of, i could not cope with deciding there and then, I really needed time to think about this as £22,000 is alot of money if i make the wrong choice, and to be booked in for 4pm in the pitch dark to view a car is not really the best idea, i called them back a couple of days later stating that i would like to buy the car, stating that i felt under presure and that i am bi polar and just could not cope at that moment in time , and he said as i am bi polar i am not in my own mind to make decisions which is totally outragous and i thought i went to a car dealership not a doctors office for medical evaluation, i would say that they are being discrimatory to a disabled person stating a comment without any facts about my mental health and will be taking this furthur with Disablity awareness , he stated to me due to my mental health i should buy a car from somewhere else , Im glad i did not give any money over if that is how Just Citroen Preston treats its customers with disabilitys , stating that they are not fit to make decisions, there after care must be appaling, he wanted me to sign away £22,000 there and then , the best thing i did is get in my car and drive of, ive never had a problem with any other garages, and this review is to identify that customers are trated as mentally deranged . also, i nearly forgot that he was charging me £21995 when i have a screenshot of the advert of £21495 so who was the one playing on mental health, Ive been in contact with Disability Rights UK and Citroen Head office of which Disability Rights want me to send them all the details, its not fair that they treat people with conditions any different.

Had our Hyundai ioniq 5 in for its first service . Excellent service by all staff, they were quick and efficient, mechanic Michael Mackie even sent a video showing us what they had done which we found very informative. I would recommend this garage to anyone. Well done and thanks to you all.

Went to see a DS5 DSPORT, Lookers Preston description included every conceivable extra. The car was a Blue HDI Dsport with the basic standard accessories and 26 miles on the clock which the dealer never knew. We struck a reasonable deal BUT between purchase and delivery they removed the car mats and a fusebox cover, they could not even fit the wheel hubs correctly which I spotted before falling off. I contacted the dealership "Oh yes sorry" "will rectify" "In the post" 1 month later and several calls later nothing. The Old phrase comes to mind "Once we get the money sod off". Shame a great car pity about the dealership. I would not recommend this Lookers dealership in Preston on Flyde Road