Dan, matt and Joe are absolutely outstanding, they have kept in informed on all the stages of buying my new car. I would highly recommend. Plus they make good coffee😄

Was disgusted with the way I was treated and spoken to after collecting my car after a service by the service manager. I queried about the price before I went home and phoned my son who works for Ford motor company. To find if I had booked the service on line it would be £70 cheaper, How are people meant to find out things like this, the manager should of told us when we went to the garage to book it. I thought they are meant to help their customers not stitch them up. I thought brake fluid was in the price of a service, not to be charged extra. He blatantly lied that there was NOT a service price on their web page which I had right in front of me, was very rude and trying to talk over me. Will not be returning to that garage . Totally and utterly disgusted with his attitude.

Brought a 64 reg kuga for 10k,was a distance sale so was sent a video and made the purchase,on delivery discovered 3 bald tires,the car hadn’t been valeted,cracked rear tail light and rust bubbling under the paint from a poor accident repair,the manager isn’t interested in resolving at all avoid at all costs

This time last week, I contacted lookers Ford in Sudbury as couldn’t decide if I wanted a new car. After a quick chat with frankie . I decided to go head and get one. Can’t thank frankie enough, was so helpful and also responded to any emails or phone calls so quick. Overall a great experience. Would highly recommend

WHO CLOSES A DEPARTMENT FOR LUNCH THESE DAYS - Lookers Ford Sudby is such an old fashion company - Parts department closed for lunch, no one else in the building can help … maybe time for training people to step into other peoples jobs for an hour... what will they ever do if the parts department person is ill for a week.