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I purchased an Evoque and I can't praise LRC enough. Mark was exceptional; he exceeded expectations with his friendliness, approachability, and assistance. The sales experience was pressure-free, every concern was addressed with ease, and the regular updates on the purchase were highly valued. Mark made sure the car was in perfect condition, and I am thrilled with the entire experience from beginning to end. The car's quality is outstanding, and I am completely satisfied. Many thanks!
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took my car for some basic jobs, light not working in the boot, fridge not working, small oil leak, fit new wheel nuts, fit forward facing camera, look at brake pipes. This was booked in 3 weeks before i could take my car in. I live 20 miles away and asked for the courtesy car. On arrival we was greeted by a lady that told us we were booked in for fridge not working and light in boot plus a check up! I said what about the other jobs? Erm what are those, and went through the list. At 3pm I received a telphone call. Sorry Mr Young we cant fir your cameras ( something which Halfords do everyday ) I was told thats the least of my problems ! We was quoted over £5k to complete works but was told the bulb in the boot was replaced. I said i would bring there car back tomorrow as it was now rush hour. She was very upset and wanted it back. The courtesy car fuel light came on within 5 miles then later that day the warning light came on for low coolant ( I was told to just top it up ) I fuelled the car for them to half and then topped up the coolant good job i didnt put the water in the oil filler! Returned the car for 08.30 the next day to be charged over £80 just for looking at my car. I have now sold my car for £3500 to anycar type place because of there findings. I really hope i don't see or discover they were wrong. The boot light never worked that they said they fixed and now the upper tail access light no longer works. Would I recommend them? NO.
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From first contact right the way through eventual PX and purchase I felt extremely confident that every member of staff that I encountered at LRC 4x4 Limited (particularly salesman Roger Burchell, MD Mark Gibbins, Office manager Carol and Service Manager Alex Gibbins) were dedicated to providing me with a fair and equitable experience. The car was exactly as required, they fit two new tyres in order to give me four identical Pirellis, a Land Rover factory Westfalia towbar and dedicated electrics and sorted out a split turbo hose a week after purchase whilst I waited free of charge. In fact I'm so delighted with them that I'm taking the car back in later this week to have the underside cleaned, prepared and Waxoyled. If I sound enthusiastic about them that's because it's extremely rare these days to find such a hard working, fair and professional team like this and they deserve all the success that they are bound to get.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
LRC 4X4 Limited
17-19 Buxton Road
Congleton
Cheshire East
CW12 2DW
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