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59 reviews from our car dealer reviews community
Leave a review for Lux Performance
Leave a review

59 reviews from our car dealer reviews community

Leave a review for Lux Performance
Leave a review
"Quality car and friendly sales person."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly recommend Lux Performance. We bought a good quality car, slightly high miles but excellent condition throughout. Drives beautiful, very happy. Friendly salesperson and our car was delivered to us the next day after we paid. Will definitely recommend to friends and family to buy from there. Thank you

"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent Service, nice clean enviroment, polite well mannered customer felt welcomed and was offered food and drink. Overall 10/10 Service. Looking forward to doing business again in the future.

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"Good hospitality "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Traveled a fair distance to look at a car described on their website and after a lengthy discussion on the phone I decided to make the trip. I was picked up from the airport and was offered food. These guys have a great knowledge of high performance cars as well as providing a great customer service. The car was exactly as described. I had the full attention of the staff as I booked in my viewing slot which was well worth doing. I would recommend lux performance to anyone and hopefully will be dealing with them on my next car.

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+49 Found this review helpful
"Great buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had been searching for a while for a good, low mileage car to replace my wife's previous runabout, when I came across Lux performance. I hadn't heard of them before, but the reviews looked good, and they had a Audi a6 2017 at a very reasonable price so I thought I'd get in contact and see. I can't rate them highly enough. I left the review a few weeks after just to make sure the car was as good as it looked, but absolutely no problems with it at all. Our salesman was an absolute pleasure to deal with, professional, efficient, friendly and helpful, and not pushy in the slightest. Made the whole process as easy as possible. Might have to replace my larger family car in the immediate future, and i will definitely be returning to Lux as my first port of call. This is how every car dealership should be run, and I hope it goes from strength to strength.

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+48 Found this review helpful
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"Do not do business with them!"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All that glitters is not gold! If you have a slight doubt when contacting Lux or you feel like they are ignoring you? Please take that as a blessing and find another dealership and car. Firstly, I did my due diligence on this company! Lux Performance is no where to be found on Company House! On their website they do not have sufficient information of their company for example the registered business name, whether it’s a limited or private company, what the company trades as, the registered company number, terms and conditions of the company. The lack of information made me very weary about this ‘business’. Now unless you’re willing to drop cash upfront, Lux Performance does not care about you and your enquiry! (Please if you don’t live 5-10miles from Lux, please forget about contacting them and thinking of buying a vehicle from them) . Do NOT transfer no money to Lux Performance through bank transfer, you will not be protected! They do not have a section on their site for you to do secure payments so do not allow them to Hussle you into bank transfers. Do not send them no money (especially not for a Depoist/ reservation for a car) unless they send you an invoice with a copy of their Terms and conditions and make sure you read the T&C and you are happy with it. Make sure the money is refundable and is written that it is. The service from Lux Performance is terrible. I’m sure the cars are not inspected to the top standard. I once enquired about a car and the reply I got was “my cousin used to drive the car. It’s ok no problem” . They seem to be only interested in your money and don’t like people who ask questions. I have a lot more to say about this business but I do not want to scare you. They also threatened not to refund me until I informed them about my profession and that I’m very clued up on my consumer rights. SAVE YOURSELF! THIS IS NOT THE COMPANY YOU WANT TO DO BUSINESS WITH! If they can treat individual like this pre sale, imagine how horrible it will be for aftercare such as warranty etc!

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+18 Found this review helpful
"Excellent car sales team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a BMW from Lux Performance they are the best I have ever used from the very first phone call to them delivering my car you could not fault the customer service. The car's they stock tells you, you are in the right place to buy your new car just like the one I purchased. It was literally in showroom condition and drives and looks like new I would like to thank the boy's and hope that anyone who wants a quality motor visits Lux performance. I will definitely be guiding my friends and family here. Once again great job boys cheers

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+51 Found this review helpful
"No pressure just great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Audi Q5 from lux performance and I couldn’t be happier. Absolutely no sales pressure, could take as long as required to look around the car on our own, including the test drive(s). Open and honest about the car, I will be returning to lux never the less for any future cars (which will include a car for my daughter).

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+35 Found this review helpful
"I'll be back to buy my next car!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall my experience purchasing from LUX was fast, easy and pressure-free. They answered all questions I had, valeted and provided MOT for the car before purchase (all free of charge), and were incredibly polite. I've come to find issues with my car shortly after purchasing, but mostly wear/tear like bearings, discs, brakes, no locking wheel nut and a faulty light. But other than that the D-Cat car is in fantastic condition and worth every penny spent + more. A real head-turner! My only criticism is that the car stinks of cigarettes despite being valeted twice, plus heavy use of air fresheners. I've noticed other reviewers say the same, so if it is the garage my advice is to not smoke in cars that are for sale. Regardless, I will definitely go back again for my next purchase!

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+40 Found this review helpful
"Would definitely recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldnt ask for anymore when purchasing a car. Helpful, get the impression they arent just trying to make a sale but are there to help find you what you genuinely want. Would I go again, of course and think anyone should go if your on the look out for a good car thats reliable and someone whose looking out for your interests.

"Car is perfect, only one bad point.."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a CAT N car from Lux Performance and the car itself is brilliant - owned it for a month now with no issues. I was dubious at first as this is the first car I've bought that is category anything. Salesman who I dealt with was easy going and showed me the car and test drove with little notice (supposed to arrange viewings and I didn't know to). Had to apply for my V5C which worried me at first but all is well. Only bad point was the drop off of the car. Though I was offered the car delivered at no extra cost (happy days) - the car and another came to my work to deliver and drove into the car park like a drag race which has not gone down well, got me in trouble. Also, the friend (who was in my car) had a cigarette in it. My new car smelt like cigs for 2 weeks. Really annoying. As said though, happy with the car and had no problems as of yet. Drives really well and I'm very happy with it

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Dealership Information

Lux Performance is an Independent dealership that is based in Halifax. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
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Ratings
59 reviews4.7 out of 5 stars — Rated Excellent
Excellent
54
Very Good
1
Average
1
Poor
0
Terrible
3

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  • Contact Information

    Address

    Lux Performance
    Queens Road Works Queens Road
    Halifax
    West Yorkshire
    HX1 3XY

    Get in touch

    01422 476801
    http://www.luxperformance.co.uk/

    Opening times

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    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Lux Performance

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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