Sold a dodgy car, dealer blanked me and wouldn't answer the phones. Wouldnt do the MOT the car was supposed to come with as it had to much wrong with it. Engine then blew up and dealer wouldn't call me back. Had to get the legal tema from my fiance to step in and get my money back. This seems to be a regular things from reading all the other reviews.... Honestly, please take your money elsewhere.

They will tell you anything to sell a car and if anything goes wrong you won't get your money back unless you take them to court (their words ). My advice is to go somewhere else

I purchased my new car from here and the sales people were so friendly and helpful. Would definitely buy again.

I bought a car from this company around 4 months ago. Before I purchased the car the service was perfect. Until there’s an issue… They pushed and pushed for me to get extended warrantee and now it makes sense. The car broke down and required £1500 worth of work in the first 2 weeks post purchase and the service was awful. Now, I’ve just had to have a further £400 worth of work done on the car. Would never purchase from this company again and would avoid at all costs.

Looked at and test drove an electric car that this dealership had. They had very little knowledge on selling electric vehicles with leased batteries. But led me to believe it would be possible for me to pick the car up the next day. I paid £100 deposit for the car. Then in my own time I did research including contacting the company that owned the battery on the vehicle, who implicitly said, the process takes around one week, so my deadline for finding a car could not be achieved. However, even though I contacted Luxe group Asking if they’d found out any more regarding whether they could substantiate selling me the car, the next day, they were clueless. I subsequently had to look elsewhere for another car and despite going into the showroom once, and having to further email or telephone conversations with them, they did not refund my deposit. they are merely crooks Who have no inclination in keeping local people happy. The Google reviews I’d read on the dealership before going. There were very negative, and when I mention this to the salesman, he just laughed it off.

Please!!! Avoid this dealership as much as you can. At the time of purchasing a car everything seems fine, however the problem starts once you have the car with you. The whole service from this company is absolutely disgusting, rude and disrespectful to their customers. Warranty is promised for 3 months but they just ignore it. As soon as they have your money, they will ignore you. No phone calls answered, no sms answered. Had problems with my car during the whole 3 months and they just tried to play around to make me fed up and do it myself so they don’t have to spent any penny. They have fixed one of the many problems (which took 3 months and with lots of excuses). When finally this company decided to fix the car, they didn’t want to pay the invoice the third party garage and telling me to pay it when clearly I was still on my 3 months warranty. When finally got my car back, more problems arrive.. battery not working anymore so have to buy a new one, plus had to pay for a full service that was also missing at the time of purchased the car. which makes me spent more money than it should be plus the money spent travelling to work, spending in taxis, rental cars, buses for the entire 3 months I didn’t have my car and no way they could have compensate or either to provide a courtesy car. Honestly all of them are terrible, customer service is awful, their service itself disgusting. DO NOT BUY FROM THEM !!!

BOUGHT MY BMW 1 SERIES FROM GARETH AND AM VERY HAPPY WITH THE CAR AND SERVICE. HAD A SMALL ISSUE AFTER A WEEK BUT GARETH GOT IT SORTED QUICKLY ALTHOUGH I WAS WITHOUT A CAR FOR A DAY I DIDNT MIND AS LONG AS IT WAS FIXED. THANK YOU GARETH AND LUXE.