0% Reviews
replied to
27% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


18 reviews from our car dealer reviews community
Leave a review for M & J Autos Limited
Leave a review

18 reviews from our car dealer reviews community

Leave a review for M & J Autos Limited
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Disgrace scam"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Ford focus for £10000 from them and within 20 minutes of driving the car from their dealership, the engine light came on, he claimed he would fix it took the car and next day brought it to me with no proof of what has been fixed. They told me if there is any issues in 14 days they will refund. 1 hour later the car had an engine fault I took it back to them, they said there is nothing wrong and to get a diagnostic done from an independent garage. I got the diagnostic done from Halfords and they said they was shocked the MOT only passed a week ago with so many clear mot failures, there was £2000 worth of damage. I then communicated to M & J autos and they said these are small issues and not worthy of a refund. 3 days later the engine started rattling loud and the car eventually stopped working completely. They have still not offered a refund, disgraceful instead they said they will take off price of the engine replacement in the refund value, please contact me if you have been through the same thing 07892471148

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
"Disgusting Customer services. Defect car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought car on 3rd July as soon as we left your premises this started mis firing, then again, We took this back, and the fault was digitally corrected. Again, when I took this, it had a fault and Aziz said to go and have the diagnostics completed from a known company. Again, which we did, and he still refused to acknowledge the defects or to provide options to correct them. Also said he would refund me if I provided the diagnostic, again he refused. Also, I told him on that day that the car isn’t driving at all and he again no concern of how your customer has been mistreated. They had known the car had defects before you sold this as this should have passed the MOT. The MOT was fraudulent. I am your customer, and they should give me my money pay within 30 days which they aren’t acknowledging. These are the facts. No fully service history Vehicle is not of satisfactory quality or worthy to drive. Unsafe to drive on the road. This is a safety concern. Fraudulent MOT knowing tyres were bulging and other defects Halfords had raised and said this shouldn’t have passed the mot. Overall, they never keep to their word, and acknowledge that they sold a car knowing it was faulty. Since we bought this, we have been complaining to you and they aren’t acknowledging the faults however keeps on sending messages and communication but never go through or keep to what you are saying. Conclusion is you have sold a faulty car and I should be refunded fully. Please don’t trust what they say because they don’t keep their word. Fraud and scammers. He said warranty- we haven't received the engine warranty or AA service. All salesmen speech but they don't give this to you.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Appalling, condescending non-service "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car here as AA accredited. Problems from the start. Faults supposed to be rectified with MOT not done. No attached notes on MOT cert. (which AA were subsequently wary about). Slow puncture wasn't - needed a new tyre within a week of purchase for damaged tyre which should have been picked up by MOT. From day 2 warning lights came on. 8 visits in 9 weeks were met with stupid reasons for the light, a reluctance to fix anything despite report saying CAT needed changing and an oil leak. Left car with them when the AA said we should NOT DRIVE it, just return to M&J. Even then, they wouldn't fix faults - only moved with AA intervention. Subsequent engineer's report still found faults. AGAIN, only remedied after AA involvement. Refused compensation despite my son's car being off the road for nearly 3 months, stress caused, inconvenience of having to take him to his job at 2am. WOULD NOT RECOMMEND THIS COMPANY TO ANYONE! They will do the minimum they can get away with. Would never trust them.

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
"Good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car that is clean, guys were very genuine and kind

"Wonderful Lads"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went in, looking for a specific car I saw online wasn’t as expected and the lad was kind enough to show me around the forecourt, ended up buying the same make but different model and i absolutely love this car. Had it for 8 months now with no issues

"Horrible car, not like photos"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to look at (and hopefully buy) a Vauxhall Astra convertible. The guys knew that we were travelling 3 hours to get there and over the phone told us the car was in good shape and had no damages. Finally arrived there to find the car didn't start properly, the roof didn't open (broken button), the CD player ripped out, key scuffs of side of car and a smashed registration plate. Absolutely fuming

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful
"A shed of a car "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car well we’re would you star rust on arch petrol cap don’t close two different wheels paint work all over was poor then on the test drive The back box dropped off lol held on with cable ties lol rude staff coz I didn’t buy the car and talking in there own language. At least I got picked up from train station, then on the way back the boss of M & J Autos said it’s not his duty to take me back to train station there is a bus service lol . But he did take me back. The salesman! Was very rude in the end! I wouldn’t buy a car from these people! Bad car bad service bad customer service!

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
"Do not buy from this dealership"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Audi A1 TDIS line from M&J Autos, car needed tracking I was told when I put it into the garage found out they had a rear bent axle to bent shocks and a bent wishbone,Garage told me they would only put secondhand parts on which I declined told them I would replace the parts then refusing to pay for any of the work done currently in the process of being repaired I will be taking them to court and reported to trading standards.

Mohammed Ahmed in response to Do not buy from this dealership

Hi I see you've responded to my review just below yours. Excessive rust on my car which is an MOT fail. Broken parts all around the car. Refer to this website if you approach Trading Standards as I've spoken to them just last week. It's a long procedure to take them court but claim all costs relating to the car. Loss of earnings, storage, keeping on insurance etc. These guys are the scum of the Earth an should be taken down through whatever means possible.

Jay in response to Do not buy from this dealership

Hi Abdi, sorry to hear I’ve been through the same thing, may I have your number mate, I’ve been through the same thing and taking them to court

Kush Heer in response to Do not buy from this dealership

We currently in the process of taking them to court please call us and I want to know the outcome. They are scum.

"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

M & J Autos sold me a Ford Focus which was falling apart. They clearly glued some of the parts together so it gets me home but that was it. The problems have ensued since. According to my mechanic, this car was not roadworthy. Avoid coming here at all costs. Seeking legal action and reporting to Trading Standards. Going to do what I can to get these guys shut down. I can see from the reviews a lot of people agree with me. AVOID!!!

Get Car Finance

Reviewer has confirmed their email address

+6 Found this review helpful

Adrian bradley in response to Avoid

Hi have just brought a car from them and found it has £1000 pounds worth of damage of what I know off I’m too going to take them to court as they won’t replace the parts unless they do it with secound hand parts, what was wrong with your car and can I use you as a previous customer when approaching trading standards

Jay in response to Avoid

Hi Mohammed, sorry to hear I’ve been through the same thing, may I have your number mate, I’ve been through the same thing and taking them to court

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"BEWARE:Dangerous Cars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After looking around the car we were assured by M & J Autos it was roadworthy (and it should be as it was a 2016 car with just over 10,000 miles on the clock). After getting it home and having it looked over by a mechanic the next day we have been advised that it should NEVER have been sold in such a dangerous condition. Brake fluid is leaking from the brake hose, the anti-roll bar is bent and the entire underside of the car is smashed to pieces. We were also forced into taking out a warranty with M&J Autos as part of their rip off £199 admin fee. This was not negotiable and they insisted we had to take it. It costs £199 but only includes cover up to £500! We insisted on paying part of the purchase price with a credit card so we have added security. They are not answering the phone to us so we have asked the credit card company to return the charge and instructed them to claim our costs back. We have also reported M&J Autos to Trading Standards.

Get Car Finance

Reviewer has confirmed their email address

+7 Found this review helpful

Jack d in response to BEWARE:Dangerous Cars

Hi jack, sorry to hear I’ve been through the same thing, may I have your number mate, I’ve been through the same thing and taking them to court

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

M & J Autos Limited is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
18 reviews2 out of 5 stars — Rated Poor
Excellent
4
Very Good
1
Average
0
Poor
1
Terrible
12

Add Review

  • Submit new information

  • Contact Information

    Address

    M & J Autos Limited
    150 Coles Green Road
    London
    Greater London
    NW2 7JL

    Get in touch

    020 84388478
    http://www.mjautosltd.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    27%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About M & J Autos Limited

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more