Car Dealer Reviews is an
official partner of Auto Trader
I bought a corsa from here and within 2 months the clutch went but in the description it claimed to be basically new with only one previous owner. We gave the car back in to be fixed and we had little to no communication with us having to make the calls and ask questions. They told us we’d have it back on the Friday then we didn’t and had 0 communication over the weekend to then have to call them again and be told it was all back together on the Monday and we would be able to get it Tuesday and again no phone call from them on either Monday or Tuesday with us again having to call them and saying we still can’t get the car back.
Bought an MGB recently and had it delivered. Very pleased overall. Car was priced right for the condition was exactly as expected on arrival. As a 44 year old car, I was not expecting it to be mint, and was indeed as they described. A good solid usable car, which can be improved as a rolling project. Just what I wanted!
Bought a car from them about 4 weeks ago. Drove 520miles round trip to purchase said vehicle. ad stated absolutely nothing wrong with the car. Perfect to drive ect ect. Go to get in the car for work the next day and it wouldn’t start flat battery maybe? Engine management light on! Took to a local reputable garage for a good look over and the diagnostics report was absolutely terrifying in fact the only thing that worked on this car was an airbag!!! New dual mass clutch and flywheel needed new EGR valve needed new thermostat needed new body control module needed the list goes on. We asked for an immediate refund as we purchased on finance and was still in our 14 day cooling off period. Still no refund to date only just today collected the car leaves us without a car for over a month then the guy collecting the car says it’s our fault!! Seriously please people do not buy from these cowboys! Save your money and buy elsewhere!
Reviewer has confirmed their email address
Martin archer from M & M Automotive in response to DO NOT USE!
Beware of scammers trying to tarnish the good name of a car dealership such as hours the question is why would you purchase a car as this scammer is stating nothing was working why would you buy that car in the first place?
Ben in response to DO NOT USE!
Certainly not a scammer your a rip off merchant that has been caught out. You had cleared all fault codes on the car knowing I was travelling a very long way. I suggest to you Martin archer that you are very careful and weary of who your talking to and what your insinuating. Stop ripping people off of their hard earned money. Further more the more people that report this poor excuse of a business owner the better in the long run it’s quick and easy to do and I’ll be more than happy to help anybody get this cowboy company struck off from trading
Arranged to view a Mustang, booked a slot, the car was prepared on arrival and I was overwhelmed by the status of the car and the service given to me by Martin and James. They gave me plenty of time to go through the car at my own time, agreed for a test drive and after checking all the paperwork and history a deal was done. I am the happiest man, having driving my new Pony all the way to Portsmouth without any issues. Thank you so much M&M, Martin and James for the great service and for getting me my dream car.
Reviewer has confirmed their email address
Max Archer from M & M Automotive in response to Great Service, extremely happy!
Dear Mr Salah, Thank you for your feedback and we are very happy you are pleased with the your car and the service received from M&M automotive. Enjoy it. All the best from the team at M&M Automotive.
They hide behind a LTD company to rob people... Obtain money by deception. If anyone else sold such dangerous cars...they'd be arrested and in jailed but in Tory Britain its seen as harmless clever trading called 'Creative Business' model. The realiity is ... disgusting example of capitalism... One day someone is going to get killed in these rip off death traps... Then someone is going to take revenge and turn up at the business property!! They don't answer landline, or mobiles... Wonder why, because everyone is after them...
Reviewer has confirmed their email address
Max Archer in response to Crooks
Max Archer from M & M Automotive in response to Avoid Dear Mr Mark, We are at a loss having read your “creative” feedback, considering we’ve been trading successfully for over 40 years, always dealt with any issues raised by our customers promptly and in according with the T&C of the sales of the particular vehicle sold and the Consumer Rights Obligations. Our phones are answered promptly and when the team is busy we call back on any messages left. Our website have the number of our sales team as well as our e-mail address, again all emails are acknowledged in a timely manner. I have asked all our team if they recall dealing with an unhappy customer and none can recall dealing with a person called Mark with any grievance! Not giving any indication to what vehicle you are referring to, neither the date of the purchase nor the nature of your complaint, it makes us wonder if this feedback is genuine or just another scam. As mentioned above, if you are a genuine customer of ours and you wish to discuss any issues of a vehicle sold by us to you, please contact us via e-mail or any of the numbers listed on our website. Our website is: (mandmautomotive.co.uk)
I bought a BMW 330ci last week from M&M. i have nothing but praise for the way my purchase went. we live 220 miles away and took pretty much a gamble that the car would check out properly. After various calls and pictures sent by James and martin i was not really happy with a couple of blemishes on the bodywork. I by self admittance Do not like tatty paint etc. Martin agreed to get it in the body shop and paint a few tatty bits. Also i wanted a 12 month mot. ( It already had 7 months on it). Martin agreed to my wishes bearing in mind he doesn't know me from Adam. It needed an exhaust section which cost me nothing. When we turned up to see and inspect the car looked like a Million dollars and drove wonderfully. I drove it home to Cheshire with a massive smile all the way. Absolutely everything works on the car and i could not be happier. We have got a fantastic car. Many thanks to the guys at M&M. My journey was defiantly worth it.
Bought a car 08/21 never again poor service from staff , car has been a nightmare thought buying from dealer was a good idea, we paid £300 less for car as it needed tyres radio sorting so far we have spent £1800 on car and still not right , they promised to pay me another £100 but never did avoid avoid theses cowboys
Max Archer from M & M Automotive in response to Avoid
Dear Mr Mark, We are at a loss having read your “creative” feedback, considering we’ve been trading successfully for over 40 years, always dealt with any issues raised by our customers promptly and in according with the T&C of the sales of the particular vehicle sold and the Consumer Rights Obligations. Our phones are answered promptly and when the team is busy we call back on any messages left. Our website have the number of our sales team as well as our e-mail address, again all emails are acknowledged in a timely manner. I have asked all our team if they recall dealing with an unhappy customer and none can recall dealing with a person called Mark with any grievance! Not giving any indication to what vehicle you are referring to, neither the date of the purchase nor the nature of your complaint, it makes us wonder if this feedback is genuine or just another scam. As mentioned above, if you are a genuine customer of ours and you wish to discuss any issues of a vehicle sold by us to you, please contact us via e-mail or any of the numbers listed on our website. Our website is: (mandmautomotive.co.uk)
Tom white in response to Avoid
This is a genuine review , company promised me £100.00 to settle complaint but never received this. Emails and a invoice was sent but never heard a thing . Poor service . Car was of poor condition and I should have know better..
Martin was great looking after me. The car I bought had some mechanical issues after purchase. Spoke to Martin who arranged everything to be sorted no questions, no agro, no additional cost, he just got it done. Excellent service and I think the first honest and genuine car dealer I have met/bought a car from. I really appreciated the no quibble, no fuss service I got. I would honestly recommend them.
Reviewer has confirmed their email address
Martin Archer from M & M Automotive in response to Great service, can be trusted
Dear Ed, Firstly thank you so much for your positive feedback, and taking time to leave us a review. We really appreciate it! We’re happy that you were pleased with the car and the service received from M & M Automotive. We always strive to be the most friendly and helpful, so we’re really happy to have helped!
Full of promises but once the car is in their possession just don't trust what they tell you. They had sold my cars the advert was still live on their website. But because they advertise all over the place you would never know it was sold. It took some probing and searching to find out the car had sold. When I asked they then told me it had. You will never know what they sold a car for even though they promise to split the deal so each party benefits. Their is nothing transparent it's all very secretive. Simply these people are ex car dealers who have seen that dealing in classic cars is far more lucrative. In other words just don't believe what you are told. Very charming and try to appear they are freinds. Not in the slightest "smiling assassin comes to mind"
Reviewer has confirmed their email address
Martin Archer from M & M Automotive in response to Acting as a broker
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. As a consumer, the purchaser of your cars have 30 days to return a car for any reason for a full refund, thus in this instance, the money was indeed passed to you in well less then 30 days. We are obliged to adhere to the laws relating to the consumer rights, I do hope you understand our position now. Sincerely Martin
Hi Well I got a convertible tr7 from these guys, payed top money for it. Very nice to deal with and helpful when buying the car. Was told the car had none of the faults these cars normally have But be warned once you have the car they want nothing todo with you. The car was had a long mot and had not been driven much from that mot, it had also had the brakes and full tune up done. Well after a few months and a chance to go over the car This is what I found Brakes a total mess, wrong shoes fitted on the back, front calipers bleed nipples rusted in place, so brake fluid not changed in years So I decided to sort out, recon calipers fitted, correct rear brake she’s fitted ( found springs missing and what was there fitted wrong ) also found master brake cylinder leaking, so had to replace that ( how did this pass an mot like this ), DANGEROUS After that I looked at the clutch mast and slave cylinders, found both leaking and again fluid not changed in years, so replaced the lot. Then did the cooling system, found coolant needed replacing and also very very low, again not looked at for years, now replaced also new cooling pipes fitted. Gearbox is next as it too needs new oil as it’s hard to get gears when cold, probably wrong oil in it too. Car has very very heavy steering, suspect not serviced for years again, another job todo, but did find new rubbers on steering column but bolts not done up correctly , found loose. DANGEROUS battery not secured property easily sorted. Found clogged fuel filter, easily sorted but doing this showed that the tune up was not correct. Oil light comes on now and again, this might be an easy job , But car sound ok, a bit tapped noise when hot, another job to be done They have offered to buy the car back, but reading other reviews, I’m not giving them the chance, I’ll get it all sorted over time This car was DANGEROUS, and how did it pass an mot And how can any car dealer have the guts to sell cars in this state, when they have charged top money for it I know they payed just over 4K for it at auction in December, I found this After I brought it. I payed nearly 6k for it, these faults should have been sorted, But they never bothered with it, OVERPRICED FOR WHAT YOU GET I have spent a lot on it just to get it safe, when it should have been when sold I know it’s an old car and I did not expect a perfect car, and it would need work, but I did not expect a DANGEROUS car for top money, just a good one. DO NOT BUY FROM THIS DEALER, YOU WILL END UP PAYING WELL OVER WHAT THE CAR IS WORTH, PLUS IT WILL NOT BE SAFE TO DRIVE UNTILL YOU GET SORTED YOURSELF, AND ALL THERE INTERESTED IN IS MONEY , THEY ARE NOT INTERESTED IN YOU AFTER YOU HAVE GOT THE CAR STAY AWAY BUYER BEWERE ITS YOUR MONEY AND ITS YOUR CHOISE. I FOR ONE WILL NEVER DEAL WITH THEM AGAIN VERY BAD DEALER, BUT NOT BAD PEAPLE, BUT ONLY INTERESTED IN MONEY
Reviewer has confirmed their email address
Martin Archer from M & M Automotive in response to Triumph 1980 TR7 CONVIRTABLE
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. This particular vehicle, had passed the MOT by an independent test center. Regards Martin
Mr L in response to Triumph 1980 TR7 CONVIRTABLE
Hi I do think after reading reviews that this is your normal standard, Yes the car had an m.o.t, but leaking brake master cylinder , bad contaminated brake fluid, Broken brake calipers nipple, wrong brake shoes on the rear, tells me you had not looked at the car Before selling it again at a huge markup, you payed under 4K for it and sold it to me at 6.5k And you did not even change its oil and oil filter, you did no dealer prep on the car apart from wash it and hover it out. I did not expect a perfect car due to its age,but I did expect a safe one. Just because it had an M.O.T DOES NOT mean the car is safe, it means it was safe on the day of m.o.t Oh for got about the weeping fuel tank £800 to fix , and how about the steering nukle that the m.o.t picked up U did not make any attempt on changing that. I did inform you about the big problems, but the response was very poor and that’s why I posted the review And now your reply just goes to show others that what you sell and your customer service are of a very low high standard.
We are based in Lymington and pride ourselves on providing unbeatable customer service, while offering a wide range of quality vehicles, with a wealth of knowledge on both modern and classic vehicles.
The large majority of our cars are vintage cars and have often had a life of their own. If desired, we can provide a detailed oveview of a vehicle as we walk around with the customer. In addition to this we will supply extra pictures so potential customers can gain a true understanding of the cars condition.
Within this site you will find information on all the vehicles we currently have for sale, which is updated on a regular basis, listing our latest stock with images, videos and details. Please contact us for more information regarding any of the vehicles you've seen in our showroom or to book an appointment to view. Full workshop facilities are also available.
We feel we are equipped to offer you the best possible service when you buy a vehicle from us.
We stock a range of quality vehicles, so feel free to browse our stock. Come and visit us, we are sure you will agree that our cars and service are second to none.
If required, we can arrange transportation of your vehicle to almost anywhere in the UK. Your vehicle would arrive on a flatbed lorry at a competitive price.
*Most of our modern cars come with 3 month warranties and an optional years' warranty.
We look forward to receiving your enquiries.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 33 | |
Very Good | 2 | |
Average | 4 | |
Poor | 5 | |
Terrible | 12 |
M & M Automotive
Ramley Road
Lymington
Hampshire
SO41 8LH
Mon | 09.30 - 18.00 |
Tue | 09.30 - 18.00 |
Wed | 09.30 - 18.00 |
Thu | 09.30 - 18.00 |
Fri | 09.30 - 18.00 |
Sat | 09.30 - 16.30 |
Sun | Closed |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.