32 reviews from our car dealer reviews community
Leave a review for M5 Motors Limited
Leave a review

32 reviews from our car dealer reviews community

Leave a review for M5 Motors Limited
Leave a review
"Avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Travelled to buy our son’s first car having paid a holding deposit. We noticed some poor paint work on front and rear wing, most likely resulting from repair due to damage. The advert said the car was in good condition with good bodywork! We decided not to buy the car for obvious reasons and asked for the return of our deposit which they refused. We have since written to them and have received no response. We will be taking legal proceedings.

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+5 Found this review helpful

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"Avoid this place"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car from M5 motors whilst travelling through the area so our decision was a little hasty; we wont make that mistake again! My husband test drove the car and we bought it there and then and went on our way. I followed him in our vehicle and noticed smoke coming from the exhaust. We had an hour and a half travel to get home but after an hour the car started to lose power. We managed to get home and contacted M5 who initially made all the right noises. Two garages near us said it was the head gasket and that M5 must have been aware. M5 were then very difficult and even asked us to share some of the cost! We thankfully paid on credit card which gave us protection and M5 knew it. After alot of email and text correspondence M5 reluctantly paid us back for the vehicle and came to collect it. This was after we told them the credit card company would be claiming the money back. M5 even threatened us stating if the credit card company took the money and we still had the car we would be reported for theft! Please do your research and go elsewhere. If you really want a car from these people, pay by credit card for added protection, or they will leave you high and dry if anything goes wrong. I wish we had seen the other reviews before buying from them. We were left out of pocket for insurance, fuel and garage costs which they said they would pay for but haven't.

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"great service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a bmw 1 series, very pleasant staff,who always reply promptly to emails,had my car delivered and arrived at the exact time it was scheduled for. nice and easy transaction over the phone in a matter of minutes.good job guy's.

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+6 Found this review helpful
"Nothing but great service :)"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Yaris from M5 Motors, the staff were great and ensured that I was completely satisfied with my choice of car before purchasing it from them. The staff communicated everything that I needed to know about it and made the whole process very straightforward for me seeing as it was my first time buying a car. I've recommended them to friends too as a result. Overall, they were trustworthy and provided a friendly service with genuine advice and expertise. Will definitely be buying through them again!

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+11 Found this review helpful
"Amazing car selection "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased myself a Seat Ibiza and I have to say I absolutely love the car, have had it a while now and absolutely love the drive. M5 motors have really friendly customer services agents and they make you feel so welcome. If you need a vehicle this is the place to go to.

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+23 Found this review helpful
"Great Showroom"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service, a great selection of vehicles in the forecourt. Nice and easy transaction! Great job guys.

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+21 Found this review helpful
"Top place"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Needed to buy a car for my son and as you can imagine for a first car they always want something decent, I had a look at a few local garages but nothing within my price range, popped down to this place and I can say was greeted with a smile and a keen interest in meeting our needs, they had an awesome range of vehicles from low range to top range. We was there for about 2 hours (my son is fussy) however this wasn't a problem for these guys! Ended up purchasing a VW polo, his really happy with it. I will be going back when I need an upgrade for my own car. Top place!

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+21 Found this review helpful
"Highly Recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have to say the customer services in M5 motors is great. None of this pushy sales tactics that many other garages have. I purchased a VW Passat and have owned it for roughly 4 months and absolutely delighted with it. I needed a vehicle with low mileage as I have applied for my PCO license. Thank you all at M5 motors I would highly recommend you to anyone looking to purchase a vehicle.

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+20 Found this review helpful
"Outstanding customer services "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just recently passed my driving test, and was really unsure of what car to purchase. I went into the garage and found the customer services amazing, I explained i was on a low budget and they gave me a few options I was able to take a few cars for a test drive but the really daunting issue was car insurance! The people at M5 motors went out of there way to get me quotes I have to say they made the transaction so easy and smooth, highly recommended. Thank you.

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+23 Found this review helpful
"5 Stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful team with no pressure to buy. After finding the right car for my needs they even delivered it to me on the same day, thank you

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+27 Found this review helpful
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Dealership Information

M5 Motors Limited is an Independent dealership that is based in West Bromwich. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
32 reviews2.8 out of 5 stars — Rated Average
Excellent
14
Very Good
0
Average
1
Poor
3
Terrible
14

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    Contact Information

    Address

    M5 Motors Limited
    121 Great Bridge Street
    West Bromwich
    West Midlands
    B70 0DA

    Get in touch

    0121 520 5884

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    43%
    Would recommend this dealer to family and friends
    18%
    Percent of reviews responded to by this dealer

    Additional Information About M5 Motors Limited

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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