Called to make an appointment to view a car, was told, late afternoon on a Sunday that the car I wanted to view was there and I could make an appointment to view it the next day. Turned up the next day at the scheduled time, and met who I'd spoken to the previous day, only to find that the car I was previously told was there, wasn't and it was with a customer. Furthermore, if I wanted to purchase or view it I would have to make yet another 40+ mile round trip. The guy I dealt with couldn't have been less interested in trying to sell any car let alone the one I wanted to view, if it had have been there in the first place. Personally, I will be avoiding this particular dealership in future for one that actually has the cars they're advertising

I bought my car in March over 40.000 booked car in for warranty job asked for a curtesy car and was told it would cost me 20 pounds for cleaning it when I bring it back .come on Audi how poor is that.wont be buying another car from you .i emailed twice but got no reply that just can’t be bothered to much trouble now that have had money

Worst customer service I've ever experienced and very badly maintained vehicles. Bought an approved used Audi q7 and 1 week after it was checked by different Audi Garage just to notice the brake disks where unsafe to drive and needed replacing even though this should have been checked by Macclesfield Audi at handover. 5 months down the line and my car has gearbox malfunction errors, been in the garage for repairs, and 4 days later they gave me the car back (apparently repaired) just to have 500miles later extensive gearbox errors and issues making the car unsafe to drive. Now they will not acknowledge the problem, and are refusing to fix the faults. Now taking legal action and Audi UK is investigating.

I had my Audi A3 in for service this week and what a great service provided by the service centre & reception as al ways. I must mention:- Donna Lynch & Esther sellers They have been excellent with the service they provide to my wife and me what a great team of staff at Audi Macclesfield all working together for the customer. We are now of purchasing a new Q2 sline in march 2020 Mr Steve Beswick 5/12/2019.

Once Macclesfield Audi have taken your money they have no interest in after sales care. The used approved warranty is not worth the paper it written on. Avoid and go somewhere else.

Great service and helpful advice as always from Macclesfield Audi. Adrian is always very helpful and friendly we have had two cars from audi and we have dealt with Adrian on both occasions and hope to in the future many thanks

Went to talk to Macclesfield Audi about buying a used car. Made a really sensible offer (hundreds less than price), told no deal “the car owes me too much” then reduced to less than my offer next day. Really really poor and waste of time, small time car sellers.

I recently purchased a used approved Audi TTS from Inchape Audi Macclesfield. I dealt with Charlie and Gareth who were a great help with the whole purchase. They were very supportive and gave a first class professional service. Every part of the deal was clearly explained and at my pace. The vehicle was presented in immaculate condition and was a pleasure to complete. I travelled over 200 miles for this vehicle and was made very welcome on arrival. I would defiantly recommend Audi Macclesfield when purchaing a new or used Audi.

After spending an absolute fortune getting some work done on the car I got it back only to find the loose change I keep in my centre console missing. It was a small amount but even so there's a principle at stake. I immediately queried this with the service manager who promptly denied any involvement, effectively calling me a liar and the technician wouldn't even come out to meet me. I expect top level service from Audi and I got some backstreet garage mentality. Never going back to Macclesfield Audi as they broke my trust and left me with a sour taste.