5 reviews from our car dealer reviews community
Leave a review for M.A.D Commercials
Leave a review

5 reviews from our car dealer reviews community

Leave a review for M.A.D Commercials
Leave a review
"Don't buy anything"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I had a very poor experience with this dealer. I bought a truck from him and soon after purchase discovered gearbox problems. I informed him immediately, and he asked me to return the truck so the repairs could be done under warranty. We agreed he would cover the repair costs. After I returned the truck, he kept it for about a month with almost no progress. Communication was very poor. He rarely answered calls or messages, and the only updates I received were vague statements about ordering parts or starting repairs soon. Eventually, he told me he could not fix the truck himself and asked me to get a quote from an independent garage, saying he would cover the costs. I then took the truck to a garage, obtained a quote, and sent it over. After that, he stopped responding completely to calls, texts, and emails. I collected the truck and had it inspected independently. The garage found gearbox problems, a blocked DPF filter that needs replacing, and faulty sensors. The truck had only around 100k miles. I had also been told it was serviced before sale, but the engine oil was very dirty. I am now pursuing the matter through the small claims court. Based on my experience, I would not recommend buying from this dealer.

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+0 Found this review helpful
"Says what it does on the tin"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Very happy with Mark after the purchase of a vehicle. Everything we discussed was followed through and the vehicle arrived when he said in perfect condition. Would certainly use them again

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"Honest, Helpful and Upfront"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Great experience. Well turned out van. Top notch communication throughout and very upfront about everything. Would highly recommend.

Reviewer has confirmed their email address

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"Great service for after sale"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Hi, bought Nissan Terrano, after purchase oil light stayed on, top switch was replaced with new one, then discovered was the bottom switch, which was replaced, later bumper was slightly out of line and was adjusted correctly, also N/Side indicator fitting was dull lost it's seal. all jobs was done without any hesitation great team thank you. Mark, Dale, Fitters, Keith and Owen. Would buy from them again. 100% yes. Mr R.c Coombs.

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"Paul Owen Griffiths"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Bought van on the 25-11-2014 cash plus road tax, after 24 hours van would not start on key called there fitter out they failed to start it on key so tow started it went to there auto electrician replaced a relay, had it back after three days, took it for a run 30 miles stopped would not start on the key but did with a tow start. Tried to phone land line, mobile, no reply, text emailed them also left massage on there face book page no reply managed to contact them on the monday returned van to auto electrician had van back seemed ok returning to spain over christmass had to be towed on and off ferry , on return to uk van still giving start problems back to auto electricians there for 10 days given a breakdown cover by mad i now have a vibration under acceleration and the engine management light is on taking the van to a garage the policy ran out a week be four air flow meter connection been cut off so cant change that, after talking to the previous owners wife mad commercials knew about the problems thats why it was returned to them

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+5 Found this review helpful
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Dealership Information

M.A.D Commercials is an Independent dealership that is based in Pontypool. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews1 out of 5 stars — Rated Terrible
Excellent
4
Very Good
0
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    M.A.D Commercials
    Clarence Street
    Pontypool
    NP4 6LG

    Get in touch

    01495 741 523
    http://madcommercials.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    40%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About M.A.D Commercials

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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