66% Reviews
replied to
87% Recommend
to friend


48 reviews from our car dealer reviews community
Leave a review for Maidstone Car Company
Leave a review

48 reviews from our car dealer reviews community

Leave a review for Maidstone Car Company
Leave a review
"Fair price and brilliant after care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a jaguar x-type from Neil at Maidstone car company. For a very fair price. I was impressed with the effort he put in to check history and replace some small damaged or missing parts. Definitely more than I would expect as standard. The real proof in the pudding was when the car developed a significant oil leak a month after purchase. Neil took it back immediately and had the problem fixed (leak from case for cam chain due to clumsy attempt to replace by previous mechanic). No fuss despite the fact I think he was genuinely shocked that the car had developed a problem. They even leant me a car for a few days while it was sorted. As a wise man once said... “cars go wrong sometimes, no matter what you do. It’s what you do after that matters”. These guys do what they promised. Great service. Highly recommend.

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Cara from Maidstone Car Company in response to Fair price and brilliant after care

Many thanks for your 5 star review. Great quotation!

"Good"
3.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Has few problems but got them sorted by Maidstone Car Company in the end

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Cara from Maidstone Car Company in response to Good

Thank you for the review.

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"After Care "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Maidstone Car Company are highly accommodating & very friendly when buying a vehicle, but it’s their after care that I have found to be fantastic, these guys have an excellent commitment to ensuring your vehicle, once bought, if you find any faults, are looked at & fixed without question & in a reasonable time frame. I would, without question, highly recommend referring a friend to this company.

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Cara from Maidstone Car Company in response to After Care

Many thanks for the review, glad to be of service and hopefully we'll see you again soon!

"Great service, Good communication"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

2008 Freelander fair price for car in very good condition. polite and courteous staff, small problem with lost paperwork but quickly sorted, quick to answer texts messages. would definitely recommend Maidstone Car Company.

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Cara from Maidstone Car Company in response to Great service, Good communication

Many thanks for the review

"Good service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had been debating on changing our car for a while but due to the low amount of mileage that we do we didn’t want an all singing and dancing top of the range car so we came across a Volvo C30 at Maidstone Car Co which was within budget but had quite a good spec and reasonable mileage. We booked a viewing as we live over an hour from Maidstone and we were pleasantly surprised by the quality of the car. We saw the car as it was without being valeted so we were able to mention a few minor things that we would like to have resolved before completing our purchase. Once happy we confirmed our purchase with deposit. I would like to point out at this point that we were in no way pressurised into a quick buy or hurried deposit. After we paid our deposit and checking work was completed as promised we picked up our car. Both points of contact had kept us updated on progress of the car and considering we had wanted an MOT, service, internal valet and a slight door dent rectified a weeks wait didn’t seem unreasonable. Whilst it may be early days since we brought the car it drove well and we wouldn’t have any problems recommending this company for anyone looking for a budget or second hand car.

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Cara from Maidstone Car Company in response to Good service from start to finish

Many thanks for our 5 stars! In return you were a pleasure to deal with. Thank you for your business.

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have used Maidstone Car Company on several occasions and find them Helpful, Courteous and Efficient. Will use them again.

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Cara from Maidstone Car Company in response to Great Service

Thank you for your 5 star review, look forward to seeing you again soon!

"never had any problems"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased two cars from Maidstone Car Company, never had any problems,didnt even bother with a test drive,most recently in July my lovelly peugeot 207cc sport. purchasers have the option to get a second opinion if they want its up to you.. a very happy customer.

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Cara Cooke from Maidstone Car Company in response to never had any problems

Steve thank you for your review!

"Most satisfied customers forget to post."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Of the five cars I have owned since I passed my test some 25 years ago, four of them (including the current one) were bought from Maidstone Car Company. That should tell you everything you need to know. The other one, since you ask, was bought in a desperate hurry from a mate at work, after I totalled my lovely Skoda on the M20. Had I the time I would have had no hesitation in buying yet another from them. The only problem I encountered was posting this review. God, the internet can be annoying, eh?

Cara from Maidstone Car Company in response to Most satisfied customers forget to post.

Many thanks for your review, hope we can be of help in the future.

"WARNING! DO NOT BUY FROM THESE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have reported Maidstone Car Compmany to the Police, Trading Standards, VOSA and various other bodies and will keep reporting them over and over again. Having viewed one of their cars went away to think about it and view other vehicles elsewhere, saw another similar vehicle around same price but wasn't to keen on the colour, so approximately 4 days later called Maidstone Car Company to agree a price on their vehicle, a deposit was paid via bank transfer and within 24hours went to collect vehicle, upon arrival was ushered into their shabby rundown offices to do the paperwork, however as the car was not anywhere to be seen I asked to see the car first as I wanted to check it over, it transpired they had clearly hidden it in another car park to avoid me seeing the poor condition it was now in, hoping I would do the paperwork and hand over the rest of the money, reluctantly the car was driven back to the garage, the vehicle was now covered in scratches all over but mainly on a rear door, there was also some kind of bad repair done to the rear bumper with filler that hadn't been rubbed down and hand painted, there was lacquer peeling off the vehicles rear wheel arch and the car was appallingly filthy inside and out having been parked under a tree, no attempt had been made to clean it whatsoever, now this was a £3000 car not new I appreciate that but 100% not the condition I had seen it days earlier, because of this I then refused to buy the Car, a lady working there by the name of Cara agreed to refund deposit, however before I left the boss an old man called George returned the car onto the forecourt and I watched in disbelief as he then rammed the car into another one behind on the forecourt, he then pulled forward and reversed again ramming the same car and catching the wall on the offside same area where the damage was I had seen earlier, I now knew how this previous damage had occurred. Next day I contacted garage regarding my deposit which should have been transferred back to me only to be told of my £500 deposit only £250 would be returned, reason being they "claimed" they had serviced the car prior to sale which they had told me would be done as a matter of course anyway before I even agreed to buy it, and also unbelievably someone else in the 24hour period of me paying deposit and going to collect it wanted that car but was turned away, amazingly car was still there two weeks later , So do yourself a massive favour, STEER CLEAR OF THESE. --> MAIDSTONE CAR COMPANY, I am currently in process of taking them to court and will go to the highest court if necessary, don't care if it costs me more money, I am also reporting them continually to every available body that I can find, it's not just about the money, its the principal ------> DONT BUY FROM THEM ----> BE WARNED!!!!

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"Small friendly garage"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a small car for my son to learn to drive. A relatively small issue arose with the thermostat housing which was sorted to our satisfaction.

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Cara from Maidstone Car Company in response to Small friendly garage

Many thanks for your review

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Dealership Information

Maidstone Car Company is an independent dealership that is based in Maidstone. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Previous registered address for Maidstone Car Company back in 2010 was: George Street, Maidstone, Kent, ME15 6NX.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
48 reviews4.4 out of 5 stars — Rated Very Good
Excellent
39
Very Good
3
Average
0
Poor
2
Terrible
4

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  • Contact Information

    Address

    Maidstone Car Company
    1-3 Wheeler Street
    Maidstone
    Kent
    ME14 1TU

    Get in touch

    01622427501

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    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    66%
    Percent of reviews responded to by this dealer

    Additional Information About Maidstone Car Company

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    Premises Type: XXXXXXXXXX
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