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150 reviews from our car dealer reviews community
Leave a review for Mainline UK
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150 reviews from our car dealer reviews community

Leave a review for Mainline UK
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"Definitely 5 star service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From my first email enquiry to picking up my new car, the service I received from Craig was definitely 5 star service. Lovely guy, not pushy and down to earth. Refreshing change from pressured sales types. I felt reassured and was kept up to date regularly. I'd definitely return to Mainline UK again. Thanks again Craig.

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"Faultless"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m really enjoying my Peugeot 3008 and haven’t had any issues so fa, it’s been great! The customer service was excellent, and the lad I dealt with, who was the owner’s son was brilliant. He had all the time in the world for me. Initially, I went to view a different car, but he went above and beyond to help me find an alternative as it wasn't for me. I visited with my missus and young daughter, and there was never any pressure at all. He let me pick out 3 or 4 options, sit in each of them, and get a feel for what they were like, all while being incredibly accommodating. After offering me a test drive, I decided to go ahead with the purchase, and I couldn’t be happier. I’ll definitely be back when it’s time for an upgrade. 5 stars.

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"Returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a returning customer, I can confidently say everything went smoothly at Mainline UK. This time, I purchased a Jeep, and so far, it’s going great.

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"Renault Captur"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was great no problem at all

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"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They very helpful and friendly would definitely recommend to family and friends they really go above and beyond to look after customers can't fault the team at all

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"Would return"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Vauxhall Mokka has been absolutely fine, and up to now I've had no issues whatsoever. My husband has been using it every day, and it’s been great. I’m very happy with the car and the overall experience. The customer service was fantastic—everything ran smoothly, the team was friendly, and I honestly couldn’t fault them. I’d definitely go back to get another car in the future.

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"No pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my Audi A1 for 3 months now and since driving it away, it's been used most days, but it's going fine. The team at the dealership was great, and not once did I feel pressured. I ended up going back to Mainline UK a couple of times to make sure it was the right car. I went ahead with it and part-exchanged my old car against it. When it came to the handover, everything went as expected and it was great to have a car with a fresh MOT.

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"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything to do with the purchase of my Ford Fiesta was spot on; it was a smooth service.

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"Awesome car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Within a week of getting in touch with Mainline I was driving around in my new C-Max, I was thrilled throughout the whole experience the salesman was great with me, lots of knowledge about the cars and helped support me thought the finance application along with helping me set up the extra insurances so I was protected. I have this car now for 5 years which I am really pleased about, but when the time comes for an upgrade they will be my first stop.

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"Good communication "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had been searching for a car for a while, but we weren't having much luck with the options we found. Then, one day, we came across this car at Mainline. I immediately jumped in the car and headed over to see it, as it seemed like the best one I had seen so far. Upon arrival, it was exactly as expected, and the team was very welcoming and helpful. Unfortunately, after the sale, we encountered an issue with the heating in the car. However, I got in touch with Mainline, and they were fantastic. They took the car back to fix the issue and provided us with a courtesy car in the meantime. The repair process took a little longer than expected, but the team kept us updated throughout. We’ve now had the car for a little while, and we’re so happy with it. I’ve already contacted Mainline to express my thanks, and I wanted to share that whenever I'm in the market for another car, I won’t waste time searching online. I’ll head straight to Mainline, in the hope they have the right car for me.

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Dealership Information

40 years dealing in quality used cars with a personal & professional service from a family owned & run dealership. Based off the A1 right next to Metrocentre in Dunston Gateshead, Newcastle

Welcome to Mainline UK, offering huge savings on used cars in Gateshead

With an extensive range of used cars featuring all makes and models including BMW to Audi and Ford to Vauxhall. Mainline UK can provide the right car at the right price. With so much choice on used cars why go anywhere else? Get the best prices and widest choice on quality used cars in Gateshead, contact us today!

We offer a wide range of services including Used Vehicle Sales, Warranties, Finance and Part Exchange.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
150 reviews4.9 out of 5 stars — Rated Excellent
Excellent
140
Very Good
8
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Mainline UK
    Metrocentre East Business Park Waterside Drive
    Gateshead
    Tyne and Wear
    NE11 9HU

    Get in touch

    0191 4605070
    http://www.mainlineuksales.co.uk

    Opening times
    Mon 9:00 - 17:45
    Tue 9:00 - 17:45
    Wed 9:00 - 17:45
    Thu 9:00 - 17:45
    Fri 9:00 - 17:45
    Sat 9:00 - 17:00
    Sun 10:30 - 16:00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mainline UK

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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