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138 reviews from our car dealer reviews community
Leave a review for Mainline UK
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138 reviews from our car dealer reviews community

Leave a review for Mainline UK
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"Always happy to help "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve always had a good experience with Mainline UK, so when I needed a new car, I went straight back to them. They had a Nissan Qashqai that was perfect for my needs. When I decided to make the purchase, the team went above and beyond by offering me a coffee while we sorted out all the paperwork. Everyone at Mainline UK is always happy to help, and they truly went the extra mile by providing me with an extended warranty, which was a fantastic bonus. Their exceptional customer service and attention to detail made the entire process smooth and enjoyable. I couldn’t be happier with my experience and the new Nissan Qashqai. A big thank you to the team at Mainline UK for their ongoing commitment to excellent service.

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"So far so good 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was in the market for a new car, and a friend recommended Mainline UK. When I visited the dealership, I was impressed by their great selection of vehicles. I quickly spotted a Nissan Qashqai that seemed perfect for me, and the fact that it had only one previous owner made the decision even easier. As someone who hadn’t bought a car before, I was a bit apprehensive about the process. However, the staff at Mainline UK made everything incredibly easy and stress-free. They guided me through each step, answered all my questions, and ensured I felt comfortable with the entire process. Their professionalism and helpfulness turned what could have been a daunting experience into a smooth and enjoyable one. I truly appreciate their efforts and would highly recommend Mainline UK to anyone looking for a new car.

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"Great selection of cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was driving past Mainline UK and was blown away by their impressive selection, so I decided to pop in just to have a look. I was able to browse the cars freely without any pressure to buy, which I really appreciated. Among their selection, I saw a Hyundai IX35 that looked great, and when I noticed it was an automatic, I was sold. The team at Mainline UK quickly arranged a test drive for me. After confirming that the car met all my expectations, they efficiently handled all the paperwork, making the purchasing process quick and seamless. Their professionalism and attention to detail made the entire experience smooth and enjoyable. I was particularly impressed with the relaxed atmosphere and the staff's willingness to help without being pushy. Their excellent customer service ensured that I felt comfortable and well-informed throughout the process. Driving my new Hyundai IX35 has been fantastic. The car's quality and the outstanding service from Mainline UK have made this a highly satisfying purchase. I would not hesitate to buy from them again in the future.

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"Couldnt be happier "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My partner had a Vauxhall Mokka, and I always loved it, so when I was in the market for a new car, I knew exactly what I was looking for. I found one at Mainline UK, and when I went down to see it, it looked even better in person. The salesman was incredibly helpful, explaining the process and answering all my questions. He took the time to talk me through all the car's controls, which I really appreciated. His thoroughness and attention to detail made me feel confident in my purchase. From the moment I arrived, the experience was smooth and enjoyable. The staff were welcoming and professional, ensuring that I had all the information I needed. Their customer service was top-notch, making the entire buying process hassle-free.

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"Not missed a beat "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Seat hasn't missed a beat and I couldn't be any more impressed with how it's handled up until now. The sales team at Mainline is exactly what you want from a good quality dealership. They were happy to answer all of my questions I had about the car to make sure I found the right car for me. I would happily do everything exactly the same way if I was to get another car.

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"So far so good 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far I'm getting on fine with my Hyundai IX20—fantastic, in fact. I found the car online and I couldn't ignore the good price it was up for, so headed to the dealership to get some more information. On the day Craig offered a test drive, and after a quick go around the local area I was sold. I would definitely go back in the future and I would recommend asking for Craig if you get the chance to visit Mainline UK.

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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All is running well with my BMW X1, I'm very pleased with it even in the short time I've had it. I've been driving vans my whole life, but now that I'm retired, I wanted to treat myself to a car. This was my first time buying a car from a dealership as I normally go private but I have no regrets as the experience was very good. It gave me a lot of confidence driving away with 3 months guarantee, AA service, and a full MOT. I'd go as far to say it's been perfect.

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"Returning customer!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys have been fantastic and I'm very happy with the car. Everyone I delt with had great communication throughout the process, so I always knew where I stood. I got the car off Craig, but I also dealt with Julian and Ben. There was no pressure at all from anyone and I found them to be knowledgeable and very relaxed in their sales approach. This is my second car from them and I look forward to visiting them again for another.

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"Very grateful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What an experience and what a dealership! Everything went as a good dealership should, from the moment I walked in the team were very happy to help when they could and showed me right to the car. The Peugeot has been brilliant ever since and I'm very gratefully for all there help.

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"Great value for money "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Nissan Qashqai from Mainline UK and was pleasantly surprised by the value for money. It's not just the perfect size for my family, but it also comes with all the bells and whistles. The staff at the dealership were fantastic, very approachable, and even arranged for a MOT on the car, providing me with extra reassurance. Overall, a great experience!

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Dealership Information

40 years dealing in quality used cars with a personal & professional service from a family owned & run dealership. Based off the A1 right next to Metrocentre in Dunston Gateshead, Newcastle

Welcome to Mainline UK, offering huge savings on used cars in Gateshead

With an extensive range of used cars featuring all makes and models including BMW to Audi and Ford to Vauxhall. Mainline UK can provide the right car at the right price. With so much choice on used cars why go anywhere else? Get the best prices and widest choice on quality used cars in Gateshead, contact us today!

We offer a wide range of services including Used Vehicle Sales, Warranties, Finance and Part Exchange.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
138 reviews4.9 out of 5 stars — Rated Excellent
Excellent
128
Very Good
8
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Mainline UK
    Metrocentre East Business Park Waterside Drive
    Gateshead
    Tyne and Wear
    NE11 9HU

    Get in touch

    0191 4605070
    http://www.mainlineuksales.co.uk

    Opening times
    Mon 9:00 - 17:45
    Tue 9:00 - 17:45
    Wed 9:00 - 17:45
    Thu 9:00 - 17:45
    Fri 9:00 - 17:45
    Sat 9:00 - 17:00
    Sun 10:30 - 16:00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mainline UK

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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