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138 reviews from our car dealer reviews community
Leave a review for Mainline UK
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138 reviews from our car dealer reviews community

Leave a review for Mainline UK
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"More than a one car purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the service from Simon, Julian and Ben at Mainline UK in Gateshead. We bought more than one car from them so we got the chance to speak to the entire team and every single one of them were really helpful and polite, they could not have done anything else to help us further than what they did do. We are really happy to have dealt with this company, a great experience through the entire sales journey which were certain to tell all of our family and friends about.

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"No sales pressure "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time buying a used car and would definitely recommend Mainline to anyone. Dealt with a pleasant bloke called Ben who was very friendly and knowledgeable. No sales pressure and it was great that you are allowed to test drive the car on your own and a warranty is already included in the price. I've had the car for just over a month now with no issues at all other than a tire pressure light which was a quick fix and a nice feature now I have upgraded to a more modern car.

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"Accommodating "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After I bought my Golf I had my mechanic check it over as I usually do when I purchase a new car and he has no concerns about the car, he said it was in very good condition. They are very nice people at Mainline and accommodated me well. When the car was ready they gave me a phone call to let me know but I wasn't able to collect it for a few days and they were more than happy to hold onto it for me and keep it safe.

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"Impressed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I bought my Mokka it was the first time I had ever dealt with Mainline and I was very impressed with the overall experience I had with them. The staff are all absolutely brilliant, I have not got a single complaint! My Mokka is fantastic just as advertised! Forget five stars they can have ten! With out a single doubt in my mind I would use them again.

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"Spot on "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was absolutely spot on when I bought my 500x! There were one or two issues on the MOT so it took a few extra weeks to get the car but I was happy to wait knowing that they were addressing this for me. They also kept me in the loop and were brill whenever I rang to check up on things, they were always straight on it. Thanks Mainline.

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"KA"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The KA purchased for my daughter is seeming to be just as it should be. She is still on her provisional licence so I try and get out in it with her as often as I can. The team at Mainline are spot on, they are really friendly and did all they could for us to make it the best experience.

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"Pressure free environment "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Compared to other car buying experiences I had in the past I really like the pressure free environment at Mainline. It gave me confidence in what I was buying because they weren’t forcing anything, the car sold itself. Again in the past I have come away from other garages with a headache and feeling exhausted but it was an absolute pleasure! I was very well looked after and they couldn’t have been me helpful. They answered all the questions I had at the time, they are great guys!

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"Over the moon "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am over the moon with my Juke that I bought from Mainline UK. The car runs just as it should and it hasn't given be a single bit of trouble. The guys at the dealership were great to deal with throughout. The team are so down to earth and easy to talk to. They knew all the functions of the car well so were able to give me detailed answers to my questions.

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"Everything ready on time "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with car, no complaints. It was so easy to deal with salesman, made it simple and everting was ready when picking up the car. 5 out 5

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"Great Astra "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Astra is great and I have had no problems! The guys at Mainline were very helpful and friendly to deal with and I would rate five stars!

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Dealership Information

40 years dealing in quality used cars with a personal & professional service from a family owned & run dealership. Based off the A1 right next to Metrocentre in Dunston Gateshead, Newcastle

Welcome to Mainline UK, offering huge savings on used cars in Gateshead

With an extensive range of used cars featuring all makes and models including BMW to Audi and Ford to Vauxhall. Mainline UK can provide the right car at the right price. With so much choice on used cars why go anywhere else? Get the best prices and widest choice on quality used cars in Gateshead, contact us today!

We offer a wide range of services including Used Vehicle Sales, Warranties, Finance and Part Exchange.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
138 reviews4.9 out of 5 stars — Rated Excellent
Excellent
128
Very Good
8
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Mainline UK
    Metrocentre East Business Park Waterside Drive
    Gateshead
    Tyne and Wear
    NE11 9HU

    Get in touch

    0191 4605070
    http://www.mainlineuksales.co.uk

    Opening times
    Mon 9:00 - 17:45
    Tue 9:00 - 17:45
    Wed 9:00 - 17:45
    Thu 9:00 - 17:45
    Fri 9:00 - 17:45
    Sat 9:00 - 17:00
    Sun 10:30 - 16:00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mainline UK

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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