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BEWARE! Sold me a car with accident damage. It had been repaired, but not properly, but "good" enough so that I didn't notice when I picked the car up. A few days after getting the car home I noticed that the light didn't reflect correctly on the rear bumper and it had lots of filler cracks. I then noticed the panel lines around the boot were not equal so the bumper was definitely buckled. When I'd just spent almost £20,000 on a car I didn't expect to have these issues. I approached them very politely and asked if they'd been willing to correct the repair as it wasn't to a good enough standard. The salesman, Craig, told me he'd been over every inch of the car and couldn't find anything wrong with it and couldn't believe the car was almost 4 years old. He since denies this fact and became very "unfriendly" when I brought this up. Because I was worried that there was potential structural damage to the vehicle, I got the car into a body shop and ended up having to spend £800 to get the bumper put right. The body shop said the bumper SHOULD NEVER HAVE BEEN REPAIRED and should have been replaced; they showed me that there was almost 2 inches of filler in the bumper and it'd received significant damaged. All this company's response was that the car is HPI clear and as far as they're concerned it's never been in an accident and it's not there problem. Mainline UK seem really friendly and nice, until you catch them out! AVOID!
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Had 3 cars from these guys now. Nothing was ever too much. Had a few minor issues . They were sorted out very quickly . Thanks again guys
Excellent service. Mainline UK were easy to deal with, honest and reliable. Could not ask for more.
Reviewer has confirmed their email address
All has been spot on with the Audi I bought from Mainline in April. I came across them through my finance provider and its been a trouble free experience. I recommend a visit!
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Ive been dealing with Mainline UK for over 10 years. Had numerous cars. they have always been very helpful and quick to resolve any problems !! Keep up the good work!
In September I went to Mainline UK to purchase an Audi A3 that I saw online. I am really happy I did! I have had no major issues and the car is perfect. It had been nicely cleaned when I got it and it was a brilliant price. I would highly recommend this dealership.
Reviewer has confirmed their email address
I purchased a Honda Civic back in July from Mainline UK and I am really happy with it. It was clean and in very good condition and I have had no issues with it all. The dealers were extremely knowledgeable and very helpful and I would definitely recommend them to my friends and family.
Reviewer has confirmed their email address
Mainline Uk were excellent, they were very helpful and really go out of their way to make you feel comfortable and they don't put any pressure on you at all. I purchased a Ford Zetec back in June and up to now I have only had one issue but they sorted it straight away no bother at all. I have already recommended this dealership to a few fiends and will continue to do so.
Reviewer has confirmed their email address
With an extensive range of used cars featuring all makes and models including BMW to Audi and Ford to Vauxhall. Mainline UK can provide the right car at the right price. With so much choice on used cars why go anywhere else? Get the best prices and widest choice on quality used cars in Gateshead, contact us today!
We offer a wide range of services including Used Vehicle Sales, Warranties, Finance and Part Exchange.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2008
Mainline UK
Metrocentre East Business Park Waterside Drive
Gateshead
Tyne and Wear
NE11 9HU
Mon | 9:00 - 17:45 |
Tue | 9:00 - 17:45 |
Wed | 9:00 - 17:45 |
Thu | 9:00 - 17:45 |
Fri | 9:00 - 17:45 |
Sat | 9:00 - 17:00 |
Sun | 10:30 - 16:00 |
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