We were looking to update our 2015 car and were greeted in a very friendly and helpful way. We test-drove the car we were interested in from the forecourt, but the salesman then offered us a paltry amount for our car, despite its low mileage and good condition. We said we would think about it and phone him back later that day if we decided to go ahead. The salesman rang us the next day and proceeded to shame us for not phoning back, saying he had invested a lot of time on us and did we really want to lose the car despite the fact that he wasn't going to offer more for ours. Needless to say, we reminded him that we had said we would only phone back if we wanted to go ahead and that we didn't appreciate being leant on in such a way. We bought elsewhere and got £900 more for our car, got a great deal on our new car with no guilt trip and excellent service. If you want to buy from this garage, be aware that you may be hassled and made to feel guilty if you don't buy. It reminded me of the pressurised selling used by double glazing companies 30 years ago!