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I beat myself up because I should have read up these reviews on here before engaging! But I trusted Auto Trader (terrible platform)... I want to type an essay, but I have no time to be as detailed as the customer that spoke about their ordeal up there buying an Audi Q5 from same dealer! Suffice to say, I can relate to everything they said. Bought a Vauxhall Astra 2013 from this dealer via Auto Trader (even Auto Trader, in my opinion are an enabler) at an outrageously expensive rate because I was 'buying peace of mind.' Dealer knew he sold me a bad car but continued to encourage me to drive a car that was a death trap. Found out less than 2wks after purchase that oil and water mixed up in the coolant tank (yea, you're right, engine/top gasket is packing up). Contacted him, but he refused to reply my messages or pick my call, Then I messaged and said I was taking legal steps to make him listen to me. Then he started trying to 'force' the car on me saying it was normal for cars to display such. Recounting my ordeal is going to eat up my time, but suffice to say, BUYER BEWARE! Their selling points: - Bad customer service - Lies (and then hides behind religion and personal issues) - Dodgy - Cunning In summary, I returned the car to him within two weeks of purchase and as I type, he has failed to give me my refund and he's not even picking my calls again. He didn't even offer to replace the car, but was offering to do a coolant tank extension for a car that I had only just bought?! He continues to buy time with lies that a v5 log book which he never applied for was coming to my postcode! I called DVLA and they confirmed my record never existed. This dealer made me lose money to Insurance, Car tax, Fuel. He made me lose deals and other businesses. Traders like this should not be allowed to be in business.
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I recently purchased a Toyota Yaris for my son who had just passed his test and can only comment on my personal experience. From the moment, I contacted the company about the car, the salesman was very helpful and sent me all the details, including a video of the car. All information on the car was true and accurate. I then visited their premises to review the car and take it for a test drive. All in all, I can only say I've had an extremely pleasant experience and will be recommending MAG to my friends. Keep up the good work!.
I recently purchased a Vauxhall Corsa from this Dealer. I can only comment on my personal experience, I saw the car advertised on Auto trader, Rather than contact the dealer i decided to visit there premises unannounced, I had a good look around the vehicle and was pleasantly pleased to find everything looked clean, no damage was found on bodywork, Good tyres. Prior yo my visit I had checked out the MOT on DVLA WEBSITE the Mot had been done on 4/11/23 with a Pass and 2 advisories ,{both track rod ends were worn but serviceable. however on checking both had been replaced. I decided to approach the salesman. He gave me the keys and left me to have a look round the vehicle. I could find no obvious faults or problems. had a test drive the car drove well no noises at all the controls felt positive. this car had only done 28000 miles and felt and looked like a new car. As the car was 10 years old i was delighted. The customer service, was second to none. I bought the car and I am absolutely delighted . Everything advertised was true, no waffle or pressure. a fair price over £1000 cheaper than comparable cars at other dealers. I would definitely recommend and purchase from this company again.
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Bought a car it's a death trap can't get hold of the dealer
I bought an Audi q3 from this place, looked lovely, but I had a minor issue on the way back, nothing major, let them know and they assured me they will sort, a few weeks later the car was shaking hard under any acceleration so it was took to a VAT Registered garage with a quote to repair sent to the dealer and warranty company, warranty company refused payout, the car had a few issues but the main one was the driveshaft needed replacing as it was extremely worn (must of had a dodgy MOT & not checked properly before handover) the dealer asked me if I could get the driveshaft quoted from a cheaper place or private mechanic, so I did, it was £295 which was sent to the dealer and he agreed he would pay it, so I got the work done, since then the dealer has refused to pay the mechanic for the work and has blanked my calls/messages since, he answered once and said he shouldn’t have to pay it and it’s down to the warranty that he provided himself, none of which is to my own doing so I’ll be taking it further because out of 5/6 issues with the car I’ve only asked for one thing to be done/paid for, he agreed and then acted like a child ignoring me and not taking any responsibility From buying this car and discovering the main issue I had done 200 miles. I wouldn’t recommend this dealer to anyone Cars aren’t inspected before sale MOT’s are dodgy ones Customer care is not priority Customer service is awful once the sale has completed
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MANCHESTER AUTO GROUP LTD is an Independent dealership that is based in Ashton-under-Lyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
MANCHESTER AUTO GROUP LTD
Unit 1 Oxford Street East
Ashton-under-Lyne
Greater Manchester
OL7 0NF
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