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Cannot fault their customer service, extremely happy with our dealings with mangoletsi in knutsford. Will definitely return as we have before 😊
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Started as a negative experience with Mangoletsi Knutsford, has rectified issues and I am now happier with the service.
Very pleased with my fiat from Mangoletsi, just a shame it had to go back as car hadn’t had special paint treatment and also hadn’t been cleaned to a high standard. The lady who deals with the handover of cars was absolutely brilliant, really helpful and friendly so impressed with her, nothing was too much trouble she was an absolute star
Showing adverts with no intention of selling at that price, forced extra's and charging more than the manufactures charge, waste of time, buyer beware!!
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Sounded like a new engine after my 1st service, Other mechanical work done made driving my 4c spider more enjoyable experience. Thanks to all involved.
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This is not a complaint about Mangoletsi but a member of staff.A year ago I picked up my new Motability Jeep.As I am disabled I was happy to be told by the salesman that it was 4 wheel drive and that no switches or dials were to be used,it would just kick-in with any sign of ice.This was a great selling point and clinched the deal. We were so impressed that we told a friend of ours and within a month he was driving a white one to complement our black one!! Last week we took it for a service and mentioned the 4x4, in passing, to Bryan. We were astonished when he told us that our Jeep model did not have the 4x4 feature!! As you could guess,we were not very impressed at all.Seems to me that Jamie told us a "commission" lie.We had obviously told our friend to ask for Jamie as we were very pleased with his service. Basically he has sold 2 vehicles on the strength of that lie. 2 lies plus 2 sales adds up to 2 lots of commission!!!The DS3 that we traded in for the Jeep had better road holding and that had 17" low profiles.
I Purchased a 2nd hand top of the range Mercedes from Mangoletsi. I pointed out to the salesman when viewing the car that the paint on the tailgate seemed different shade. He tried to assure me it was due to different material i.e. plastic etc. As i have restored & detailed many vehicles I pointed out to him this wasn't true & i suspected maybe the car had at some point had a new tailgate or paintwork. However i decided it was still a car to buy as it fitted our needs & I could always correct the shade difference if it bothered me during ownership. I pointed out that i was very particular & the car needed valeting & detailing before collection. Upon collection the level of detailing & cleanliness was less satisfactory than a roadside £8 job offered by many in the area. Picking the vehicle up at the close of business we preceded home. Within 2-3miles i was created with a warning light warning of deflated tyres. I proceeded to the nearest filling station to top up said tyres x 3. The PCL fitting would not fit as the valves fitted were too short & could therefore never have been checked during any supposed PDI inspection. I had the tyres checked at a local specialist as they lost air over night & could only be inflated with a clip on type inflator ( i purchased a 12 volt unit to keep it going). I had to have 4 valves and sender units replaced (£100). Within weeks the parking sensors were warning for no reason, the tailgate would not perform electrically as is should. After 2 months the vehicle was taken in for new struts to the tailgate and new sensors. Mangoletsi couldn't correct the issues so sent it to Mercedes. Mercedes has the car for 4 weeks before Mangoletsi then sent it to Cheshire body repairs. Another 4 weeks to replace the struts, replace wiring that was damaged by water. The car came back to me with my roof bar & bike rack keys missing. Within 4 days the same issues returned but at a greater level of failure. I instructed the finance company of the issues & Mangoletsi were requested to take the vehicle back. I have ended up out of pocket due to a VERY bad dealer experience. The worst experience from a dealer in 35 years of motoring & over 60+ cars. My original fears of the tailgate issues should have made me walk away. I will continue to seek my outstanding funds. Please stay away from a very incapable dealer, from sales to customer service they really are as poor it get. I can only imagine they will resell the Mercedes ML300 White SA11 GGJ again. DO NOT BUY THIS CAR. the boot area has had water inside for 3 months undetected. Problems will certainly continue to plague what normally are a fantastic car.
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I was put in touch with Mangoletsi via carwow as my local fiat dealer couldn't (or wouldn't) help. Gary has been absolutely fabulous and I cannot thank him enough for finding my new car and even delivering it my place of work. From my initial contact to receiving my fiat 500 it has been a total of 8 days. Thanks Gary - you deserve the 5 stars!
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Lets be clear here. If I could have given no stars, I would! This issue goes back a couple of years, but as we have just had to pay a further £1,500 which makes a total of over £2,000 in two years, in keeping this used Mito on the road, it has reared it's ugly head again. Poor, unprofessional, rude salesman, gave incorrect information during sales process, didn't know the company policy, no customer skills whatsoever unless you include winding people up! As you can see from above - very poor deal on what has proved to be a heap of a car! Gave back word on promise 'approved used' saying it didn't qualify after deposit paid. Had to fight them for everything. Delays on delivering car, using every excuse in the book, and had to make many phone calls. Very unprofessional. Should have walked away from this one. More fool me. Won't go near again, and will recommend to others, to steer clear!
I was reeled in with a deal not to miss by Mangoletsi Knutsford. I didn't want a new car or finance but ended up with both. The deal seemed great so I went along with it. As the days passed the deal kept changing and looked less and less appealing. The salesmanship was unprofessional and he made elementary mistakes about specifications of cars. Wouldn't go near them again.
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We, Mangoletsi, are a multi-brand dealership. Home to Alfa Romeo, Jeep, Fiat, Abarth, Suzuki and MG. You can browse all six of these brands at our impressive showroom conveniently located just outside of Knutsford town centre or a five-minute drive from the M6 junction 18 and 19. Alternatively, our team can take care of you remotely and arrange the purchase and nationwide delivery of your next car.
The mission of the Mangoletsi team is to deliver outstanding customer service by creating a transparent and enjoyable experience for all. Mangoletsi benefits from being a privately-owned dealership, enabling a personal approach to fulfilling our customer desires and needs. Satisfying customers nationwide for over 50 years, Mangoletsi offer the very best financial packages on new and used cars across all six of our brands, as well as their servicing and parts. Peruse our website for all our offers on new or used cars and don’t hesitate to give us a call or visit our showroom and enjoy a truly memorable test drive through the Cheshire countryside.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
founded in 1968
Excellent | 36 | |
Very Good | 1 | |
Average | 7 | |
Poor | 26 | |
Terrible | 34 |
Mangoletsi
London Road
Knutsford
Cheshire West and Chester
WA16 9NS
Mon | 08.30 - 18.00 |
Tue | 08.30 - 18.00 |
Wed | 08.30 - 18.00 |
Thu | 08.30 - 18.00 |
Fri | 08.30 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 11.00 - 17.00 |
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