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I have a 2014 Giuietta which has a sound problem on the audio system. I booked the car in to be checked.The car is within warranty and bought from Mangoletsi.. On arrival I was informed that if the diagnostic check found nothing I would have to pay £45, this was not mentioned when I booked the car in. Considering that Mangoletsi are the Alfa agents and the car is under warranty I am disgusted that they expect the customer to pay for their in ability to find a fault. Needless to say I won't consider dealing with them again and certainly would not recommend them. This is not what I would call Customer Service!
From the opening line of the 'salesman' when we first sat down "We operate like any car warehouse, we only make a couple hundred pounds on each car..", to the fact that he wanted to 'test drive' the car we were considering part-ex-ing before allowing us to even look at the cars we were interested in, to spending more time on trying to knock down the price on the potential trade-in than actually treating us like customers and understanding what we actually wanted left my wife and I feeling that we were very much in their 'sausage sales machine'. They do have some nice cars but unless you go expecting the same experience you'll do what we did and walk away. Avoid.
I had a great experience at Mangoletsi in Knutsford, they weren't pushy or salesman like at all, they were down to earth and easy to get on with. The prices were better than I'd seen elsewhere and I've already recommended them to friends.
Reviewer has confirmed their email address
Mangoletsi were sound to deal with, There was a slight delay in having funds sent to pay the garage, during this time I had already chosen my car and Mangoletsi were great as they held the car for me and took it off sale The best part is that without me even needing to haggle a price they knocked some money off which i thought was quality Ive had no issues with the car since purchase, thank you
Reviewer has confirmed their email address
We, Mangoletsi, are a multi-brand dealership. Home to Alfa Romeo, Jeep, Fiat, Abarth, Suzuki and MG. You can browse all six of these brands at our impressive showroom conveniently located just outside of Knutsford town centre or a five-minute drive from the M6 junction 18 and 19. Alternatively, our team can take care of you remotely and arrange the purchase and nationwide delivery of your next car.
The mission of the Mangoletsi team is to deliver outstanding customer service by creating a transparent and enjoyable experience for all. Mangoletsi benefits from being a privately-owned dealership, enabling a personal approach to fulfilling our customer desires and needs. Satisfying customers nationwide for over 50 years, Mangoletsi offer the very best financial packages on new and used cars across all six of our brands, as well as their servicing and parts. Peruse our website for all our offers on new or used cars and don’t hesitate to give us a call or visit our showroom and enjoy a truly memorable test drive through the Cheshire countryside.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
founded in 1968
| Excellent | 36 | |
| Very Good | 1 | |
| Average | 7 | |
| Poor | 26 | |
| Terrible | 34 |
Mangoletsi
London Road
Knutsford
Cheshire West and Chester
WA16 9NS
| Mon | 08.30 - 18.00 |
| Tue | 08.30 - 18.00 |
| Wed | 08.30 - 18.00 |
| Thu | 08.30 - 18.00 |
| Fri | 08.30 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 11.00 - 17.00 |
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