This is the worst experience I've ever had buying a used car the only thing Mangoletsi are interested in is getting your money off you and they will lie to do this I bought a 2014 Skoda from a salesman called Paul he told me on the phone before I went to see the car it had 2 previous keepers and full service history with 3 stamps in the book so I test drove the car and liked it he told me the car would be valeted before I collected and I went ahead with the purchase this is when the problems started I was told by him I couldn't collect the car on a weekend as they don't give cars out on a weekend then when I went to collect the car Paul was round the back of the garage jet washing the car because it hadn't been valeted I then got in the car and there was literally no diesel in it at all I got home and decided I would vacuum the car as it was new to me and I wanted it to be like new I noticed in the glove box there was no service history or an MOT certificate I had been through the whole car when I cleaned it so I knew they weren't anywhere in the car so phoned Paul to be met with an arrogant attitude telling me they must be in the car and have I checked in the glove box have I checked here have I checked there I even went out to the car while he was on the phone even though I knew they weren't in there he then said it must be in the service department and he would get the posted to me in the coming week I waited and waited but never received anything meanwhile the logbook turned up with my name spelt wrong and number of former keepers was 3 so he'd lied about this I started to think has he lied about the service history and 2 months on it seems the answer is yes he had lied about the service history I've also been dealing with a sales manager called Dave king who is full of himself on the phone but when you get face to face seems to change his attitude I've never spent as much money as I did with this car and they both have made me feel so angry at times the customer care is 0 out of 10 they even told me to take the car back for a refund even though I'd spent money on the car which I wouldn't get back and would leave me without transport to get to work and my family around I wish they hadn't lied about the service history and former keepers as it would have saved me time and the stress that I've had over Christmas please please think carefully before you buy from this company and always make sure you have everything you should before you leave the garage

Purchased an Alfa 159 ti 2.0jtdm sportwagon in November from Mangoletsi Knutsford at a premium price thinking that would be sensible. Given that I've had several cars from mangoletsi in the past Inc fiat coupe turbo le, 2x v6 spiders, and always thought their service and honesty was beyond reproach. When I went to pick my 13k car up I had to wait 2 hours as they were fixing a binding front caliper issue, great no problem, found and sorted. Roll forward to living with permanently squealing brakes, thought they might just need copper grease, alas no. The technician has sorted caliper but left damaged inside disc on! Knowingly. Mechanic showed me and took picture of one fine disc one damaged due to caliper issue in past. Wouldn't do anything, struggled to get communication back. Spoke to gm but never heard anything again. Trust is gone and I won't use mangoletsi again. I'm sure fraser Hudson would be disappointed in others damaging his previously great business. Shame.

Having bought an Alfa Mito brand new in 2016, i took it for it's first Major service as per the schedule, i asked Mangoletsic Knutsford to check the rear brakes as i felt they were binding a little, upon completion of the service the technician informed me that they had indeed checked the rear brakes and that the rear callipers needed stripping down and cleaning and that this would cost me £68, i refused and said that if the callipers were not operating correctly then this should be done under warranty, I was told brakes were a serviceable item and as such were not covered under warranty, i took the car away and had a second opinion from an independent engineer who informed me that the callipers were ceased solid and that effectively i had been driving as if the hand brake was partly on, also they had never seen grease in their life and that the pads were in need of being replaced as they were worn down to just above the indicator wires, all this on a car that was less than 2 years old and had only done 12,000 miles, he also told me that the wheels had never been off the car as they were ceased to the hub and had to be knocked off using a rubber mallet, so how could they have checked the brakes properly with the wheels on? I returned to Mangoletsi and informed them of this to no avail, in the end £100 for new pads on a car less than 2 years old. Air con then stopped blowing cold air only warm, i took it to Mangoletsi who said it would be £70+ to check it, if a fault was found then there would be no charge, they checked it found NO leaks or faults but then charged me £58 for a re-gas, at no time was i asked if i wanted the re-gas they just did it, i queried as to why this wasn't done under warranty and was told a re-gas wasn't covered so i said so if there were no leaks or faults where had all the gas gone and therefore why did it need a re-gas, also if there was no faults or leaks why has the £70+ been wavered and only the charge of the re-gas applied i didn't get a satisfactory answer just, "well nothing is totally air tight sir, gas leaks away over time" to that i said, what all of it in less than two years, he then said well we do recommend that you have the system checked and serviced every two years, to which i said well it's not even two years old yet, so i still had to pay £56, UTTER DISGRACE OF A DEALER!!!!!!!