From Purchase through servicing / recalls this dealership has to be the worst I have had the displeasure of dealing with. Sales team managed to get most things wrong with the purchase. Don't even start me on the self important, know it all Service manager and his team! , shocking, must have had over 100 vehicles in my driving life and been to many different dealers but these jokers really are on a different level! wanted to leave zero stars but couldn't
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My car came in for a repair and I was given a courtesy car (free of charge) Fault fixed (free of charge) car valeted (part of Mangoletsi driver club) Take it and pay for it if its offered. No Issues whatsoever. Great customer care shown by full service team and a note of how professional Arron Johns. I assess customer service NVQ,s at all levels for a living and will use my positive experience at Mangoletsi when I teach how it should be done. Please Mangoletsi, continue to look after my car needs in the future. Merry Christmas.
Reviewer has confirmed their email address
Great service, I could have had this car within 3 days if I'd wanted, even offered to deliver it! Great little car, well presented and a nice welcome from all the friendly staff. What more can I say, my wife said it was worth buying it for the chocolates.!! Thanks Jonathan, see you again
Yesterday I purchased a used Fiat Panda and was very satisfied with the service I received. Jon Ogden was very helpful and the sale went through without a hitch. The car was beautuifully presented and looked very smart. I am pleased that my son took me to Mangoletsi where we found several cars of the type I wanted, and I look forward to using the car for the forseeable future.
Reviewer has confirmed their email address
When i bought my 2009 nissan pixo the sales man told me that all the advisorys had been done which was a lie as i got a second oppinion frim my local garage and they told me the ball joints brake discs brake pads air con fan belt rear wiper blade and exhaust had been replaced. Non of the above has been done i complained to the manager and he has refused to have the repairs done and wont give me my money back the guys name is joe at mangoletsi knutsford i now have to pay a local garage to do the work that mangoletsi should have done iv been mislead and lied to by joe ans the warrenty didnt cover anything so iv had to argue to get that refunded but im 3000 pounds out of pocket and stuck with a car that will wcost me at least 1000 to have the work done so it will pass another mot iam des
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Good at selling cars but don't want to know you if you have problems. The service department is almost impossible to contact. I have never known a company that's so bad in my time of 60 years of buying cars.
I have just bought a Fiat 500 Hybrid from Mangoletsi. Service was friendly and informative with a better than expected px on my car. Joe was very helpful and kept me informed at each stage of the process. I would certainly go back to Magoletsi. Peter
Reviewer has confirmed their email address
I have just had my 4th vehicle from Mangoletsi knutsford. This time was no different. Denise spent several hours trying to find a car for me. She liaised regularly about pick up days etc. When I went to pick the car up, every member of staff spoke to me as they passed. It is a very friendly, helpful garage with a great atmosphere from Sales through to Service.
Reviewer has confirmed their email address
If you want your deposit refunded 'think' carefully.... Took 3wks to refund my deposit. Ignored phone calls and emails. Not good
I just ordered a car with Dean on motabilty I come across Dean around the 8th of September as I fell over and Dean was passing and he stopped to help me up and that's when I looked at his car and wow well thanks to Dean he did all the work and now iam waiting on delivery of my new car .Dean you need to be made in to a manager thank you for all you have done for me really appreciate it your company is 💯 percent brilliant well done Dean keep up the good work mate ANYONE ELSE LOOKING FOR A CAR CONTACT DEAN HE WILL HELP YOU WELL M.G
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We, Mangoletsi, are a multi-brand dealership. Home to Alfa Romeo, Jeep, Fiat, Abarth, Suzuki and MG. You can browse all six of these brands at our impressive showroom conveniently located just outside of Knutsford town centre or a five-minute drive from the M6 junction 18 and 19. Alternatively, our team can take care of you remotely and arrange the purchase and nationwide delivery of your next car.
The mission of the Mangoletsi team is to deliver outstanding customer service by creating a transparent and enjoyable experience for all. Mangoletsi benefits from being a privately-owned dealership, enabling a personal approach to fulfilling our customer desires and needs. Satisfying customers nationwide for over 50 years, Mangoletsi offer the very best financial packages on new and used cars across all six of our brands, as well as their servicing and parts. Peruse our website for all our offers on new or used cars and don’t hesitate to give us a call or visit our showroom and enjoy a truly memorable test drive through the Cheshire countryside.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
founded in 1968
Excellent | 36 | |
Very Good | 2 | |
Average | 7 | |
Poor | 26 | |
Terrible | 35 |
Mangoletsi
London Road
Knutsford
Cheshire West and Chester
WA16 9NS
Mon | 08.30 - 18.00 |
Tue | 08.30 - 18.00 |
Wed | 08.30 - 18.00 |
Thu | 08.30 - 18.00 |
Fri | 08.30 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 11.00 - 17.00 |
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