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Had a tow bar fitted Sep 2020. Everything went smoothly, looks like a great job and a top quality tow bar. I don’t understand the negative reviews, I would recommend Mansfield Car Care Centre.
Reviewer has confirmed their email address
ook my car here to get a tow bar fitted ! Do not use ! First of all they fitted the wrong more expensive 13 pin plug when we requested 7 and demanded an extra fee for this. Then when I left and had a near accident when someone almost rear ended me realised I had no rear indicators took it back, they told me all checked so I said lets check it together and again another fault this time the drivers side rear light! Upon complaining they became quite aggressive and confrontational very horrible place to deal with wish we had not used them . If I could give zero stars I would have
Took my car into Mansfield Car Centre to have a tow bar fitted. On collection a large scratch over two inches long and half inch wide was visible on the back bumper (it wasn't there when we dropped it off). Went to speak to the Manager who said they had not done this and instantly dismissed me. When dropping your vehicle off to have a towbar fitted you expect it to be looked after and come back to you in the same condition. I feel really disappointed has I had took my car in to have a tow bar fitted and now I have got to get it repaired. I would NOT recommend this firm to anyone.
If I could give Mansfield Car Centre 0 stars, I would. I had the astra I bought checked by a reliable mechanic around 1 week after purchase for my own peace of mind. Turns out it was a good choice, as soon i started driving I have a intimitant warning light! Problem diagnosed- he paid half and i believed the problem was fixed. Or so we thought. Now it's speed is back up to scratch, unless the warning light comes on which it keeps doing so restricting my speed! There's another fault. Takes it back to Steve who refuses to speak to me now he has my money. Because there's no light when I get there they refuse to do anything speaking to me like I'm a fool. Takes the car home what are the chances before I get home the lights back on! To be honest he has sold me a complete dud and I would not recommend at all. I'd like to also add I have 3 months warranty which clearly isn't getting me very far. I'm now in the process of claiming my money back for the car as it was sold to me faulty. When my mother phoned Steve to explain I'd like a refund under the consumer rights act he refused, hung up on her and blamed my mechanic for fixing the turbo. Excellent customer service skills as u can imagine. And as it goes the day I tell my story to a work colleague somebody she knows was just about to purchase a car from this garage! My guess is she is looking elsewhere now.
Staff from Mansfield Car Centre in response to Worst garage ever
she is not telling you that the car was only £995 I gave Fiona £ 130 to resolve this small matter at a garage of her choice ,but she decided to go and not have the car fixed at a garage but to have a friend fix the car as the copy invoices she supplied me with are for parts only no labour charges at all she is a horrible person that tells lies the car as been tinkered with by a unqualified person and as a result of this this person as caused all faults through medling with this vehicle she refused to bring the vehicle back to us wanting her garage to do the work so we paid £130, the parts she had fitted were only £80 no invoice from any garage at all so she wanted to con me out of £50 and then when the parts she had fitted didn't resolve the issue she want me to pay again [GOOD JOB SHE GOOD AT EMAILING) all my other customers are fully satisfied with everything .as I sell 25 cars per month
Got a great car Chrysler pt Cruiser at a great price from Mansfield Car Centre. Steve could not have been more helpful I would recommend to a friend anytime. I cannot stop driving the car and there is no problems at all already drove it a hundred miles and only had it 2 days.
Reviewer has confirmed their email address
Disgusting place car totally broken, dealer aggressive, going through trading standards and cab, this dealer thinks is above the law on selling goods that are NOT fit for purpose, don't be scared by their bully tactics, 6 months by law on cars to be fit for purpose now!!! See you in court soon! I will not go away quietly!!
Lynn Palfreyman in response to Midlands lass
I bought a car for my son and it's not fit for purpose and should never of passed its MOT although the trader keeps saying he'll get the money back to us he has today taken all of the motors (15) he had on the internet off the net. If you have had dealings with this company and have taken him to court please get in touch as he has left us no other option.
DO NOT BUY FROM THESE PEOPLE!!! Issue after issue with my car. These people are not bothered once they give their salemen talk and take your money!! CAR NOT AS DESCRIBED AND NOT FIT FOR PURPOSE!!! these people need investigating!!! Buy at your own risk!!!
My car had issues right away and the communication from this dealership was really poor. I left numerous texts and voice mails that went unanswered. Once the payment was made there was no after sales service at all. I've ended up fixing the car myself and I'll never go back to Mansfield Car Centre again.
Reviewer has confirmed their email address
Joe Bloggs in response to i do not recommend Mansfield car centre
My daughter bought a car promised her a 3 month warranty when things went wrong in first few days they didn't want to know they get quite aggressive when you do manage to get through to them but won't honour the warranty stay away and spend you're hard earned money else where
Mansfield Car Centre is an Independent dealership that is based in Mansfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Mansfield Car Centre
36 Belvedere Street
Mansfield
Nottinghamshire
NG18 1LL
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