17 reviews from our car dealer reviews community
Leave a review for Maple Motor Group
Leave a review

17 reviews from our car dealer reviews community

Leave a review for Maple Motor Group
Leave a review
"Scam "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This service, Alex cryptoFX @ writeme dot com has been known for their transparency to helping victims of online scams recover their lost funds, I’m a testify of their services

"Fraud / Lies / Disgusting Company "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle which was advertised as being sold with a 12 month warranty. After a major fault became evident 5 weeks later I informed Junaid Ali Shafa (or 'Junaid I'll Shaft-Ya' which may be more appropriate), and was promised that the car would be booked into a garage for repair. As many other reviewers have reported, this was the first and last time he answered any of my calls, letters etc. I contacted the warranty company myself to enquire about the so-called warranty which the car was advertised with, only to be told that there was no record of any warranty being set up for the car! Currently in the process of bringing a court claim against them. I would strongly advise anyone thinking of purchasing from this company to take a good look at this and other terrible yet factually accurate reviews they have received.

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+1 Found this review helpful
"Worst company in the world"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This so-called company is a scam, full of fraudsters. Please never use them because you will regret them- I give them minus star or below 0

"Good Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just recently purchased a Mazda , car is as described, great lads to deal with from initial enquiry till delivery! Thanks Maple Motors , All the best

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+0 Found this review helpful

Decca Heggie in response to Good Service

Calling BS on this Junaid Shah Ali is fraudster.. FACT Someone will be nipping in..

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"Excellent service and even better car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with my purchase, was abit sketchy at first buying a long distance car without viewing. John did a detailed video call pointing out even the smallest of chips on the bodywork and when the car arrived I realised it was actually much better than I expected, a week in now after doing 70 miles a day and I’m over the moon with it. I called maple 2 days ago to say a rear window stopped working and they ordered me a new motor straight away and transferred the money for fitting, what more can a person expect. 5 stars from me

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+0 Found this review helpful
"TERRIBLE & FRAUDULENT DEALER!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i had a terrible experience with these dealer. Due to the trust I had for your company I bought the vehicle without even coming for inspection. I believed in the words of the person I spoke with (Junaid), he assured me that the car is in perfect condition and I can always reach him on the phone anytime I have concerns. I was given a 3 month warranty when I explained that I will not be driving the car at the moment , because I need to learn to drive a manual car and sort my licence first. A few days later I checked the car. I noticed some noise from the car, the engine cover missing, the back window not working, issue with engine, timing belt in a terrible condition,. The seller (Junaid) has been avoiding my calls immediately after delivering the car. This goes a long way to show that there is lack of integrity. I have never driven the car since it was delivered. Now I did a comprehensive check at the car dealership, I am informed that the Timing Belt is bad. Oil pump gasket and some major fault in the engine. I sincerely feel cheated as they not live up to their words. They will never pick your calls immediately you pay them... I am very dissatisfied. Mr Junaid only picked my call this afternoon when I called him with another Unknown number. He told me he does not work for the MAPLE motors anymore. They are very fraudulent in nature. I will advise you avaoid them at all cost.

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"Great service and deal!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car online from this dealer and it was a pleasant experience from start to finish. Car was as described, communications were fast, and delivery was ahead of schedule. I recommend Maple Motor Group.

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+0 Found this review helpful
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"Lying"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Put deposit down on car, went to collect and no V5 and said it will be fine. No, no it wasn't. Wouldn't answer calls, wouldn't return calls and got nasty. Now we have a car on our driveway that we cannot use. Be very aware of this dealer.

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+3 Found this review helpful

Decca Heggie in response to Lying

The no v5 is a common blag As is the "car broke down in transit bs" Someone's gonna call in to fraudster Junaid very soon..

"Fantastic experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my daughter to purchase her first car, the salesman explained what we should be looking for explaining about different insurance groups, tax bands and fuel costs, we ended up purchasing a beautiful corsa 2012 and 2 months later we are still loving it as much as day 1 so 5 stars for Maple Motor Group 👍

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"Avoid! Terrible cars and service! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could give these guys less than 1 star I would. Had an awful experience buying a car from them. The whole process from start to finish was terrible. Avoid these people! Rude people on the phone, car had many issues, claimed to fix them after chasing many time. Car passed MOT even though the brakes didn’t work properly, how!?! Key was basically falling apart and unuseable, told that a mobile key replacement company would fix and they would pay, used the company but got billed for it personally told they would give me the money and still waiting till this day for £130 rang Junaid Ali Shafa the owner of this company he fobs you off, ignores your calls and is now saying company doesn’t belong to him and trying to palm off responsibility of refunding the money for the key which he said he would. Everytime they promised something they failed to deliver, I did all the chasing. Everytime they promised to pick up the car for repairs or deliver they failed, it ended up being pushed out by days and weeks. I can’t express enough how horrible the experience was with these people. Don’t and I repeat don’t put yourself through the hassle. Go elsewhere!!

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+6 Found this review helpful

Adam Barry in response to Avoid! Terrible cars and service!

Hi, I had the very same none customer service and deceptive selling aproach recently. However, they picked on the wrong guy. They trade on Autotrader as Carfac Ltd T/a Maple Group. That company is dissolved and therfore they are putting cars on Autotrader in a fraudulant way. I have now issued legal proceeding against them, reported them to trading standards and the HMRC. They wont be trading much longer.

Decca Heggie in response to Avoid! Terrible cars and service!

Junaid the fraudster Ali, still at his old tricks.. He's getting a visit imminently.... The bs coming home to bite him... Scummy ways from a scummy man

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Dealership Information

Maple Motor Group is an dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews2.9 out of 5 stars — Rated Average
Excellent
8
Very Good
0
Average
0
Poor
2
Terrible
7

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  • Contact Information

    Address

    Maple Motor Group
    160 Whalley Old Road
    Blackburn
    Blackburn with Darwen
    BB1 5EY

    Get in touch

    07537 165 606
    https://www.autotrader.co.uk/dealers/lancashire/blackburn/maple-motor-group-10033347

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    Dealership Statistics

    47%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Maple Motor Group

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