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Bought an expensive car from Mark Richards Specialist Cars. Things are going wrong, I had warrenty for 6 months but they have ceased trading. So what happens now with my warranty. Pretty sure he knew he was closing down. Terrible person
Robert beck in response to Shocking
They were not terrible people at all, sometimes unforeseen things happen in life Try contacting the warranty company
Rob in response to Shocking
I purchased an Audi A6 Allroad from MRSC. They were fantastic from start to finish. I later had a service and wheel bearing done....and was more than happy with the service. Sadly they probably were not selling enough cars to cover costs and outgoings....but if you had an external warranty, then the warranty company should honour it. And they certainly were not a mickey mouse outfit...as service records etc were done through the Audi System....even my local independent Audi garage doesn't do that
Cost me alot of money in repair bills told me parts ordered and come back the next week to have them fitted to find Mark Richards Specialist Cars has closed down, should be no stars
Would highly recommend Mark Richards Specialist Cars limited I bought the golf on the Tuesday and i liked another golf he had I rang marc Wednesday morning to ask could I swop and by Thursday morning it was done excellent service never meet a nicer guy will deffo be back in the future
Bought a Black GTD in Oct 17, Steve from the very first call was super helpful, gave a fair price on my part ex and was offering a Golf GTD at a great price. I was dubious at first due to the price but after Steve shared how they sourced the cars and his & Marks background it became clearer so the drive from Buckinghamshire to Wales was one I was prepared to make. Car is awesome, as described, very happy, will definitely look at their website when the time comes to change
Reviewer has confirmed their email address
I can thoroughly recommend MRSC of Caldicot when buying your next car! Great guys, great service and an even greater Audi A5. The whole experience was first class. Thanks
Reviewer has confirmed their email address
Well done mark. And all the crew. Thanks for your generously. One of the best car dealers , who got a lot of time for you !!!!! Bought a Audi A3 what a fabulous car. You got to belive what you see Clive
I can highly recommend Mark Richards specialist cars. Ive bought numerous cars from Mark and Steve and every experience has been great. There not your average pushy salesmen, your made to feel welcome and nothing is to much trouble. The cars are all well prepped and Rich there technicians work is of exceptional quality. The cars are all clean and tidy again with great attention to detail. The customer service doesn't end once you've spent your hard earned money either. Mark and his team make sure the whole experience is stress free and easy. I cant recommend them highly enough, keep up the good work.
Reviewer has confirmed their email address
I recently bought a VW from Mark Richards Specialist Cars. From reservation to collection all happened as arranged. A subsequent - non mechanical problem - was resolved without a quibble and at my convenience. I have no hesitation in recommending these helpful and professional guys. Many thank Steve - and Mark.
I travelled over 300 miles down from Newcastle to pick up the car; it was even better seeing it person than in the pictures online. All the guys were really helpful and couldn’t do enough for you. There was a small issue with the window when driving back up but an email to Mark Richards Specialist Cars when I got home and they agreed to sort it all out which they have. I really can’t fault the sales process or aftercare service at all and i'm really happy with the car. I will certainly be doing the journey again in a year or two when it’s time to get another car.
I received a no hassle non pushy and excellent customer service level from all three of the guys here. Steve, Rich and Mark. Over the moon with car and they are extremely helpful in every way. I would highly recommend purchasing a car from these guys. I change my car every 2 to 3 years and their website will be the first I go to next time. Thank you Mark Richards Specialist Cars. Continue the good job that you do - 100% thank you. Martin
Mark Richards Specialist Cars (CLOSED DOWN) is an Independent dealership that is based in Caldicot. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Mark Richards Specialist Cars (CLOSED DOWN)
Severn Bridge Industrial Estate Symondscliffe Way
Caldicot
Monmouthshire
NP26 5PW
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