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15 reviews from our car dealer reviews community
Leave a review for Marlow 4x4
Leave a review

15 reviews from our car dealer reviews community

Leave a review for Marlow 4x4
Leave a review
"Awful"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Marlow 4x4 kept changing price of vehicle after negotiating poor customer service shocking.

Donna Clarkson in response to Awful

Had the exact same problem, when it came to collecting and paying for the vehicle was told the windscreen had a crack in it! But they expected us to either pay more for the vehicle after agreeing a price or go through our insurance, even though screen got the crack in their possession....After that i received a lot of abuse via text...absolutely disgusting customer service.

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"Will not return deposit"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These lads took my deposit and won't refund it, and blocked my number, which is standard procedure if you read the other reviews. The car I viewed was resprayed on every panel along the passenger side, despite me paying a deposit based on the car being described by them as "excellent and original". They now refuse to return my deposit. The whole experience was poor anyway, regardless of the piece of rubbish they were trying to sell me. Heed the other reviews and stay away.

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+4 Found this review helpful
"Worst ever..."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A pity I cannot give Marlow 4x4 zero stars... these people are so bad. Bought a car with faulty mileage and a lot a malfunctions.. never again.. STAY AWAY please!

"Rip Off Merchants"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No trade on car because of over-heating, Said they'd scrap. On forecourt for £2, 4995. Trading standards and MoT will be interested. How many MOTs are valid from the family garage. Regulator and possibly police tomorrow.

"Stay away"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently I bought a car from Marlow 4x4- which turned out to be a potential Death Trap. Defective steering rods, Perished suspensions, illegal tyres and many other things that could be lethal for me and fellow drivers on the road. All they said was - "get out of my shop"..."you broke the car yourself"....And they got dubious MOT as it clearly could not pass.....are we talking money under the table...Stay away from Marlow 4x4 or what ever they call themselves please .

"Dreadful company avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a range rover in October 2016 and it has just developed a fault with the EGR valve. over the past week we have tried to get this sorted with Marlow 4x4 but have been given the total run around. Jay claimed we bought the car trade as we negotiated a £300 discount as the car was due a service and the start stop button was broken. Tony asked us to get a price from the our local garage which we did, Hussain ask us to send it by whatspp so they could see it, but their mobile number isn't even on whatsapp. called a number of times today with the final straw being left on hold for 30 minutes which is yet another avoiding tactic. We will get the work done ourselves and then peruse Marlow 4x4 via the could under the Consumer Rights act of 2015 which gives us 6 months recourse on any faults on used cars bought from a dealer. Shame there are still people about like this, but thats why the law is there to protect us from dealers like this.

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+5 Found this review helpful
"Avoid Marlow 4x4"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Garage never open, paid deposit, rang them on the day we had arranged to collect it, when I explained which car id come for he said " I thought you`d collected it weeks ago " they didn't even know which car I`d paid deposit for & they wouldn't even come down to the showroom & give me the car. Every excuse as "I`ve waited for you all afternoon , now the cars in the compound & I can`t get it out" these are lies. What he meant was the car was being used & it wasn`t available. DON`T TOUCH THESE.

"P Taylor"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service which I got was outstanding. I have received answers for all the questions I had. Even the weird one which only I could ask. They normally close at 6pm but Jay stayed longer because I was running late to collect the car. I highly recommend this place to buy a car!! If you want a quality used car and the sort of personal service you get from a family business I highly recommend this dealership.

"greg"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i was very pleased with the service .car was as description. will use this company again and recommend to friends the sales man could not do enough for me

"Car buyer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Still waiting for spare key! No logbook has arrived! Mr Hussain won't answer phone have to call withheld. No warranty has arrived! Do not buy from this seller! Will prob not see the key or warranty! Had 2 flat tyres and engine light indicator has now popped up!

adam evans from Marlow 4x4 in response to Car buyer

hi can you call me on 01494 440076 to discuss which car you bought.

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Dealership Information

Marlow 4x4 is an Independent dealership that is based in High Wycombe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews2.4 out of 5 stars — Rated Poor
Excellent
4
Very Good
0
Average
2
Poor
3
Terrible
6

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  • Contact Information

    Address

    Marlow 4x4
    17 West End High Street
    High Wycombe
    Buckinghamshire
    HP11 2QE

    Get in touch

    01494 440076

    Opening times

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    13%
    Percent of reviews responded to by this dealer

    Additional Information About Marlow 4x4

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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