Excellent and friendly service at Marshall Land Rover Bedford, staff were professional, helpful, and really going above and beyond. I feel I should take the time to write this review to say how good they were. I believe there are far too many companies out there, with very dissatisfied customers due to their poor staff and services. Marshall Land Rover were outstanding.

First time using Marshall Bedford, had a very good experience!!! Booked my Evoque for a service with pickup and drop off. Everything went smoothly, picked up and dropped back my car when they said they will. The service team was amazing, they kept me up to date with everything. Thank you guys !!!

We recently brought our Range Rover Evoque in for a service. A few bits needed attention, all was explained simply & quoted fairly. We were never under any pressure to spend more than was needed, everyone was polite and the work was completely properly in a timely manner. My overall experience here was definitely 5* Polite and helpful throughout

I’ve had an issue since buying my car April 2025 with the air conditioning. I’ve emailed, called, then left a complaint via the website and I’ve not had 1 response. No return of emails, no return calls. Nothing. How appalling is that customer care? So be warned. Great if your car doesn’t have something wrong with it

I bought a Discovery and it came with what I now know to be a pretty common fault. It took over half a year to get the fault resolved! Information from the dealership was scant, Marshall HQ didn't want to know, and JLR, well they just past us back down. Not only will my experience with this dealer not be repeated, this lifelong LR fan will not be buying another LR. The car was used, but delivered dirty, and when it was finally repaired it was so dirty, it had to go back to be cleaned. It still arrived with sweet wrappers etc from the Mechanics I assume left in the car. Utterly useless and disgusting service for a premium brand.

Test drove an Evoke and Discovery, wasn't sure which one I'd go for but asked for a valuation of my px against both, i couldnt wait any longer as had been 2 hours asked for an email that day. No one got back to me. Rung again stopped to another sales person. No one got back to me. Is it because I'm Female or just shocking service?

Non existent after sales. If you can get hold of anyone - front of house just messge take. Car been in and now facing weeks before they can fix the fault.

It’s a shame there isn’t an option for 0 stars! I do agree with that the reception and sales staff are efficient. However once they have took your money if you ever have any faults with your vehicle they do not want to know! We paid for extended warranty for the BMW we brought from them. It’s not worth the paper it written! Our car had to be towed there and nearly 2 weeks on with phones twice a day plus emails we are no further forward! It would be nice to even have a call back or an emailed replied to with just an update (out of all those calls we have had about 2 call backs). No courtesy car until the end of January apparently! It is costing us a fortune! Never again would I buy a vehicle from here!