16% Reviews
replied to
61% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


49 reviews from our car dealer reviews community
Leave a review for Marshall Mercedes-Benz of Blackburn
Leave a review

49 reviews from our car dealer reviews community

Leave a review for Marshall Mercedes-Benz of Blackburn
Leave a review
"Great service today by isha "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Special thank you for the great customer service provided by isha at Mercedes great experience

"Do not buy vehicle"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't use Marshall Mercedes in Blackburn if you are buying a used vehicle, they are selling damaged cars. I bought a vehicle and had it delivered, then took it to a garage and found out it was a damaged repaired car, parts were missing and repairs were done to the worst standard. If I could give less than 1 star I would.

"Excellent Customer Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience from order to delivery of vehicle. Salesperson at Mercedes kept me informed throughout the whole process. He had excellent knowledge of the vehicle. He was polite, friendly and understood the needs of the vehicle. Overall experience was outstanding. Would definitely recommend and would definitely purchase from here again, and this is all thanks to the outstanding salesperson (Mr Ian Wilkinson). Not a negative thing to say about him.

"Great service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I went to view cars (used) at Mercedes Blackburn, was under no pressure from any salesman. Then asked for assistance to look at a car. Justin was very helpful not pushy. Took the car for a test drive had lots of time going through all the cars advantages. After agreeing a price the transition was very smooth Justin took care of all the paperwork and transferring the private number plates too. Very happy with the service. Have no trouble recommending them (Justin) to any one.

Justin Hughes from Marshall Mercedes-Benz of Blackburn in response to Great service!

Thank you so much for your review! We do all hope that you enjoy your new car! Kind regards, Justin Mercedes-Benz Blackburn

"Great service as always "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealt with Ian Wilkinson, I found his knowledge very high on all class of cars and was very helpful.

"A big Thank you To Justine Hughes"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you want to buy a car then speak to Justine at Blackburn he really does know everything you need to know about a Mercedes, he was knowledgable, humourous and explained everthying about the car thoroughly. The car is brilliant just like he said. We saw the car on the website at the dealership and week later driven out with a brand new car,. Thank you Justin, i just love it, i would definitely recommend you to all my friends and family.

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful
"My new car sold by Justin Hughes"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We went into the showroom to look at Glc and sold a new car by Justin from the moment we stepped into the showroom Justin could not do enough for us , he was knowledgeable and went through everything we needed to know , his experience was remarkable, I would definitely choose Mercedes Blackburn to see you a car , Justin could not do enough to make sure we were happy with the car 😊so a big thank you to Justin you were great am so happy with my car

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We walked into Mercedes Benz Blackburn 2 wks ago to test drive a CLA & today have driven out of the showroom with a brand new C200 convertible thanks to Justin Hughes’ fabulous sales skills. Professional, knowledgeable & genuinely a nice guy. The handover was extra special with the unveiling of the car, captured on video and sent to us. All in all excellent service throughout & we will be back. Thanks Justin

Get Car Finance

Reviewer has confirmed their email address

+5 Found this review helpful

Justin Hughes from Marshall Mercedes-Benz of Blackburn in response to Great dealership

Thank you very much for your review! We all hope that you love your fantastic new car!

Justin Hughes from Marshall Mercedes-Benz of Blackburn in response to Great dealership

Thank you very much for your review! We all hope that you love your new Mercedes-Benz!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looking for a Mercedes for a while and went around different dealerships. My final stop was Mercedes in Blackburn. I found the car and fell in love straight away. I spoke to David Collier the sales executive who was excellent. He was very helpful and patient giving me his full attention answering all questions even silly ones I had. I am in retail myself and find people are quick to give bad feedback but never good! I would reccomend Mercedes Benz Blackburn and certainly see David Collier! I will be back again in the future when I decide to upgrade my car. Thanks again David for your exceptional service. Five Star! Mark from Skelmersdale

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great thank you to Justin Huges"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to say a great big thank you to Justin Hughes at Marshall Mercedes in Blackburn who from the moment we walked in to the moment we left he was polite, knowledgeable, funny and had a great sense of humour.

Justin Hughes from Marshall Mercedes-Benz of Blackburn in response to Great thank you to Justin Huges

Thank you very much for your review! I do hope that you love your new Mercedes-Benz!

Justin Hughes from Marshall Mercedes-Benz of Blackburn in response to Great thank you to Justin Huges

Thank you very much for your review! I do hope that you love your new Mercedes-Benz!

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Marshall Mercedes-Benz of Blackburn is an Franchise dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
49 reviews3.5 out of 5 stars — Rated Very Good
Excellent
29
Very Good
1
Average
2
Poor
6
Terrible
11

Add Review

  • Submit new information

  • Contact Information

    Address

    Marshall Mercedes-Benz of Blackburn
    Whitebirk Drive
    Blackburn
    Lancashire
    BB1 3HT

    Get in touch

    01254 868260
    https://www.marshall.co.uk/mercedes-benz/contact-us/marshall-mercedes-benz-of-blackburn/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    61%
    Would recommend this dealer to family and friends
    16%
    Percent of reviews responded to by this dealer

    Additional Information About Marshall Mercedes-Benz of Blackburn

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more