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After changing the Battery they found there was still a problem. Without any fuss, they took the car and key to the workshop and fixed the problem. They made me feel good that they took changing the battery so seriously. Sabrina Brooks did look after me extremely well Well done Audi
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Led by Sabrina Brooks, the team at Audi provided excellent service in resolving my steering issues, i particularly like their communication as to its causes and solutions. I would also like to thank Josh Pittham for his skills and expertise and his Service Manager Greg Shelton for his support.
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Made a visit to the Audi garage today, have been a few times previously as purchased first car there. Staff were not friendly at all, we had to approach them just to let them know we were interested, you would think as you are buying a car from them that they would want to make all customers feel welcome. Described one vehicle to the lady who we spoke too and she was guessing facts about the car as she wasn’t interested to come out to have a look at the one we were talking about. A real shame as the garage does have Lovey cars but let down by the lack of interest in the customers buying them. Unfortunately this makes me really reluctant to go back again.
6 months trying to get a warranty issue dealt with. 6 times told I would receive a phone call from the person dealing with warranty, Never received a single call. Only person showing any interest was Claire in reception. Decided in the end to deal with the issue myself. I spent 50 years in the motor trade and would have been mortified if I or anyone I worked with had treated a customer this way.
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I visited the showroom approximately 4 weeks ago and am still waiting for someone to phone me back The receptionist we spoke to was very pleasant and helpful but the sales people were all too busy at their desks or photographing a motorbike in the car park 1 sale of a new Audi lost and certainly would not recommend you
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I purchased a Audi A5 from this dealership back in July and up to now I have had no issues with it at all, the car was clean and in really good shape and the dealers were very helpful and friendly and they gave me a very good price for my old car. I would recommend.
Reviewer has confirmed their email address
Marshall Audi Exeter is an Franchise dealership that is based in Exeter. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Marshall Audi Exeter
1 Old Matford Lane
Exeter
Devon
EX2 8FN
01392 338057
https://www.marshall.co.uk/audi/contact-us/exeter/
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