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Bought a Mercedes CLA last week from this branch in Bolton, Neil Douglas was the lovely man that helped me and couldn’t recommend him enough great service very happy
Brought a vehicle from them 2 months ago. Within 1 week the vehicle had some faults took me 5 weeks to get the vehicle back to them. As they kept changing the dates. They have now had the vehicle 2 and a half weeks with no communication of what is happening and won’t return calls. Worst service ever.
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Bought my new car from Mercedes’ in bolton, I would like to say a big thank you to holly Meeson & nick jones for making it a pleasure, holly kept me up to date we even got a month earlier than expected. When we pick car up she made sure we knew everything about the car . We both went away feeling really happy . A big thank you we will definitely will be buying off you again.
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Awful service, do not use. Cars are great but you can buy a Mercedes from anywhere. Should you want to buy from a mercedes dealership then I would recommend the Etihad branch in Manchester or at least any other branch than this.
Reviewer has confirmed their email address
Terrible service. I'm due a £500 refund however they've told me that they can't find my payment to them on their system and have stated that they can't refund my payment until its found on their system. My payment to them was made via their card payment machine. Mercedes have then requested that I send my personal bank statements to prove a payment was made!! Reluctantly I provided this however i'm still waiting for my refund. It's been circa 4 weeks.
Reviewer has confirmed their email address
Great care being taken to make my experience of dealing with my problem as quick and efficient as possible. I can only assume that Sangeeta who organised my visit from start to finish in exemplary fashion is typical of Marshall's Bolton from whom I have bought three cars in the last 5 years.
Reviewer has confirmed their email address
All mechanic in mb Bolton are unprofessional I lost my money for nothing
Reviewer has confirmed their email address
Bought a car recently and the welcome from Mercedes Bolton was good. whilst buying car i was promised a free 1 time service when it came to day of service the lady that dealt with us when we bought the car said she never said such thing ....also the attitude had changed obviously because the car had already been paid for. It had a few scuffs on bonnet and she said she will post a touch up pen which i never received...plus side was they had nice cars
Marshall Mercedes-Benz of Bolton is an Franchise dealership that is based in Bolton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Marshall Mercedes-Benz of Bolton
The Island 2 Blackburn Road
Bolton
Greater Manchester
BL1 2HY
01204 828485
https://www.marshall.co.uk/mercedes-benz/contact-us/marshall-mercedes-benz-of-bolton/
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