Just completed the Volvo Customer Satisfaction Feedback. Quality of service and sales support from Daniel Somal was excellent so adding comment on the review. Purchased a Volvo Selekt V90 Inscription. Excellent pre-sales and customer support. Great personal handover and car fully ready with accessories on agreed date. Great service. Great car. Thanks you Marshall Volvo Nottingham.

Hi, I went into Marshall Volvo Nottingham yesterday 8th June 2019, I'm interested in the new S60 . I was met by a salesman Chris Hazard who was very friendly and quite open. Chris made me feel welcome and was not pushy at any point. I have booked in for a test drive and hopefully looking to make a purchase in the very near future. I would like to say a very big thank you to Chris for his expertise and knowledge.

i got a new Volvo from this dealer and i will tell you about the service! We arrived went into look at the car and they said yes gave us a brief run over of the car, we wrote down some details and then went for a test drive where you get to test all the capability and they are professional and helpful they dont lie and be honest and try and get you the best deal!! I rated this 5 star because they are kind polite and get you the best deal and i will say that my salesman was very helpful, another satisfied customer... ct6

Disgraceful from Marshall Volvo in Nottingham.

Travelled a great distance to view an S60 that was for sale at Nottingham Volvo and it was agreed both verbally and in writing that the bonnet and bumper would be resprayed due to stone chips. The salesman even stated the bumper would be removed in order that a proper job was done. When I went to collect the car the bumper had not been done and they were not prepared to do it. They said they hadn't agreed to this, when they had and my son was also a witness to this agreement. I pointed out the written agreement on the sales invoice and all they could suggest was that they give me my money back and I could walk away. So they were prepared to lose £13k over a £150 paint job. I was gutted that they were treating me like this and were acting like a back street garage, not a reputable Volvo dealership. I didn't walk away, I took the car as I liked it so much, but they totally ruined the occasion and the money I spent was everything I could afford and expected to be treated a lot better. The fact I had the agreement in writing should have been enough. I even offered to meet them halfway and take on some of the cost myself, but this was refused. Very unimpressed with Marshall Volvo of Nottingham. Extremely poor customer service, you ruined my day with your dishonesty and two fingered attitude.

I had a horrible experience all over with Marshall Nottingham Volvo, never again.

A terrible experience unfortunately. The car I had asked to test drive wasn't available and when I arrived at the dealership the service was poor. I was called 'love' almost immediately (come on, it's not the '70's!) and the test drive lasted 5 mins. When I returned I was asked to reverse to see 'whether I was any good'! I was told I would be sent some figures by email but they never came. I spoke to a friend who had bought a Volvo jointly with her husband; he got the keys, she got a pot plant. Wow. Audi by comparison were slick,courteous with a long test drive.