The purchase of my mercedes GLC De was from start to finish was very professional , friendly and helpful. I would like to thank Visar ( Oz) for seeing me through this purchase with his excellent knowledge of the car I bought also the manager Chris who to was so helpful . Thanks again everybody I would definitely recommend Marshalls of Preston . Cheers Russ Smith

I arranged to buy a Polestar 2 as advertised on Auto Trader I paid a reserve and the deal was verbally agreed. They came back today and said they had got the price wrong and wanted another £4000. Needless to say I told him no. This prompted a call from the Saales Manager who told me his problems with a take it or leave it approach. I pointed out to him the trade desciptions act. He later rang me back to advise me of his percieved loopholes. Quite honestly it was deplorable. Do not buy from them

Got a brand new Mercedes, the alarm is constantly going off at random times, but mainly 3-4am causing an issue for my neighbours. The Mercedes dealership have said we are aware of the issue, and have been told by Mercedes UK "NOT" to replace any alarms. So we have to live with it, until a fix is found ?? Terrible service and attitude.

Recieved an airbag recall letter and after numerous attempts my car was booked in. My car was with them all day and I went back to collect. Approx a month later an airbag fault error light appeared on my dash. After trying for a week to speak with Marshalls they advised it wasnt their problem but they could look at it for a £190 diagnostics fee. After emailing Marshall's direct they advised they'd check their work without charge. Took it back in and was told it wasnt down to them - this was after being told the airbag fault was on the drivers side and the work carried out was on the passengers side. When advised the error was showing as the left side, Marshall's admitted the error was on the passenger side and yes the work they carried out was on the passenger side but it's still nothing to do with them. Awful company - do not touch with a barge pole!

First class company Skel Osmani was very good to deal with and the car is superb

All questions answered by Mr V Osmani at Preston, Straightforward handover of the new A Series hatchback, well chuffed.

Marshall Mercedes-Benz of Preston failed to fix a problem with my E250 CDi AMG Line Estate even though it was under warranty. Case ended up with The Motor Ombudsman and they actually lied to the Ombudsman to try to win their case. Even their own generated information contradicts their account of events. Won't go near the place ever again

The sales executive Visar Osmani from Mercedes Preston was exceptionally helpful and answered all the questions we needed to know nothing was too much for him. Thank you Os.