Paul W, March 2025
"So far so good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far so good for my Range Rover, I've had no issues with it up to now. The customer service from the salesman was fine, there was no pressure. The only reason for not giving top marks is because the car could have come with a bit more fuel.
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Ed from Marshall & Son Motors in response to So far so good
Thank you for your feedback! We're glad to hear you're enjoying your Range Rover and that the sales experience met your expectations. We appreciate your suggestion regarding the fuel level and will take it into consideration for future transactions. Should you need anything else, don't hesitate to reach out!
Roderick O, March 2025
"Great rapport with the guys"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy with my Mitsubishi Shogun from Marshall & Son Motors, and I felt like I had great rapport with the team. I've since noticed the back bracket's pulled away from the exhaust slightly, but haven't reported it to the guys as of yet. Based on my experience I'm sure they'll be happy to assist.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Great rapport with the guys
Thank you for your honest review, we really appreciate your feedback.
Anonymous, March 2025
"Great support"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great pre sales, after sales and support, few issues with car, but after support been good.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Great support
Thank you for your feedback! We're glad you were happy with the support and service, and we appreciate your patience with the issues. We're always here if you need anything!
Jonathan J, March 2025
"I never give top marks"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I never give top marks because I think there is always room for improvement, but I can't think of anything that I would have done differently. There are a couple of people that I know who are after similar cars and I've already recommend for them to visit Marshall & Son Motor. The car itself has been great for the standard daily drives I tend to do.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to I never give top marks
Thank you for your thoughtful 4-star review! We truly appreciate your feedback and are thrilled to hear that you're enjoying your car for your daily drives. It’s great to know that you’ve already recommended us to others, and we look forward to welcoming them in the future. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know!
Ben L, March 2025
"Cars been great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Since having my Land Rover Discovery, I've had another side step fitted, as it was a bit loose, and had the support cables sorted in the boot but otherwise everything has been fine.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Cars been great
Thank you for your 5-star review! We're glad to hear everything with your Land Rover Discovery is running smoothly. Feel free to reach out if you need any further assistance!
John O, March 2025
"5 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 out of 5 very friendly and helpful try very hard to make buying a car painless would visit the company again.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to 5 out of 5
Thank you so much for your 5-star review John! We’re so happy to hear that you had a great experience with us. Our team always strives to make the car-buying process easy and enjoyable, and we can’t wait to help you again in the future!
Robert J, February 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car has been great. Brilliant motor. The guys went above and beyond for us during the sale and I would definitely revisit. A very confident 5 star review.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to ⭐⭐⭐⭐⭐
Thank you for your fantastic review Robert! We're thrilled to hear that you're enjoying your car and that our team went above and beyond to assist you. Your kind words and 5-star rating mean a lot to us. We look forward to welcoming you back in the future!
Darren H, February 2025
"Love it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car has been fine! All issues were resolved prior to purchase. When visiting the dealership I was pleasantly surprised with the guys. They were really polite and even made me a drink. 5 stars from me.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Love it
Thank you for your fantastic review Darren! We're so pleased to hear that you're happy with your car and that our team made your experience a positive one. Your kind words mean a lot to us, and we truly appreciate your 5-star rating. If you ever need anything in the future, we’re always here to help!
Darren J, February 2025
"Lovely guys"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Kenny was a lovely guy and not pushy at all. There was also a young lad that helped me and he was lovely too! The only reason I haven't rated 5 stars would be because there was some slight confusion on price. I was offered a price slightly lower than what they were willing to take when I arrived at the dealership, however I did have an overall great experience!
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Lovely guys
Thank you for your feedback! We're delighted to hear that Kenny and our team made your experience a positive one. We truly appreciate your kind words and your honesty regarding the pricing confusion—we’ll take this on board to improve our processes. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We’d love to assist you again!
Simon M, February 2025
"Very good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very helpful. Would highly recommend using them due to their great service.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Very good service
Thank you for your kind words! We truly appreciate your recommendation and are delighted to hear that you were pleased with our service. If you ever need anything in the future, we’re always here to help!
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