IAN S, January 2025
"Ford Kuga"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I saw a advert on Facebook for a Ford Kuga and it caught my eye, so thought I would go see the car. Darren helped me in the sales process and he was spot on. I have had the Kuga for a little while now and its been a lovely car. If they had the right car in the future I would go back to them again and would recommend.
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Martin lee sports and prestige from Concept-R in response to Ford Kuga
Dear Ian,
Thank you for taking the time to share your experience! We're delighted to hear that the Ford Kuga caught your eye and that Darren made the sales process smooth and enjoyable. It's great to know you're loving your car!
We truly appreciate your recommendation and would be more than happy to welcome you back whenever you're ready for your next vehicle. If there's ever anything we can do for you, don't hesitate to get in touch.
Best regards,
The Martin Lee Sports & Prestige Team
Calista, December 2024
"Buying First Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Could not be happier with my first car and the experience I had with this company. Right from the beginning I could only come down and have a look at cars at the weekend and despite them being closed at the weekend. Justin was more than happy to accommodate this and help us. Showed us the car and talked us through the process and how they go the extra mile with servicing and valeting process of the car. We was all reassured and he was not pushy at all. Told us to go away and think about it as it is a big thing buying a first car. He also told us that if we did not like the cars they had in stock. They said they would help source a car for me. So we told them a rough idea of what I wanted and within a couple of week Justin found one. The car was delivered by Darren and we did not have to pay. Darren was really good with my parents as he also threw in a bottle of bubbly for us!! I would highly recommend Martin Lee Sport and Prestige to anyone buying a car.
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Martin lee sports and prestige from Concept-R in response to Buying First Car
Dear Calista,
Thank you for sharing your wonderful experience! We’re absolutely thrilled that your first car purchase with Martin Lee Sports & Prestige was such a positive one. Justin and Darren always go the extra mile to ensure our customers feel confident and comfortable, and it’s great to hear they made the process seamless for you.
We’re glad we could help find the perfect car for you, and we truly appreciate your recommendation. Enjoy your new car, and we look forward to assisting you or your family again in the future!
Best regards,
The Martin Lee Sports & Prestige Team
Darren O, December 2024
"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I part exchanged my old car with Martin Lee Sports and Prestige. Darren sorted everything out; I viewed the car one weekend and test drove it. On the day of collection, the car was ready, and all the paperwork was ready waiting for me. I'm very happy; I would highly recommend this dealership, and I would use them again.
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Martin lee sports and prestige from Concept-R in response to Highly recommended
Dear Darren,
Thank you for your kind words and recommendation! We're delighted to hear that your experience with Martin Lee Sports & Prestige was smooth and hassle-free. Darren always strives to provide excellent service, and we're glad he made the process seamless for you.
Enjoy your new car, and we truly appreciate your support. We look forward to welcoming you back in the future!
Best regards,
The Martin Lee Sports & Prestige Team
Andrew C, December 2024
"Friendly and helpful staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We saw the car on a Saturday morning but didn't realise that the garage was closed we approached a staff member and they were so helpful they let us test drive the car and we loved it and bought it straight away. After returning with the outstanding balance we were treated like royalty nothing was to much trouble I would diffently recommend a visit when looking for a car thank you so much.
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Martin lee sports and prestige from Concept-R in response to Friendly and helpful staff
Hi Andrew,
Thank you for sharing your experience! We’re delighted to hear how much you enjoyed buying your car with us. Even though we were technically closed, it’s great to know the team could help you out and make your visit worthwhile. Treating our customers well is always our top priority, so it’s fantastic to hear you felt like royalty!
We truly appreciate the recommendation, and if you ever need anything in the future, don’t hesitate to get in touch. Enjoy your new car!
Best regards,
The Martin Lee Sports & Prestige Team
Swaliha K, December 2024
"Outstanding service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Darren was a really good lad, and I was very happy with everything he did for me during the purchase of my Audi A1. I want to give Darren top marks for the outstanding service I received from him.
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Martin lee sports and prestige from Concept-R in response to Outstanding service
Hi Swaliha,
Thank you for your kind words! We’re thrilled to hear you were happy with the service you received from Darren and that your Audi A1 purchase went so smoothly. Darren will be delighted to know he earned top marks from you!
If you need anything in the future, don’t hesitate to reach out. Enjoy your new car!
Best regards,
The Martin Lee Sports & Prestige Team
Jack S, December 2024
"Couldn't be happier "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is my first car purchase from Martin Lee Sports and Prestige. In the past, I've always bought cars through private sales or small garages, so this was a new approach for me. Darren was incredibly patient throughout, providing the best customer service I've ever had when buying a car. When I put down the deposit for my Vauxhall, I needed to wait a couple of days to get a bank statement for proof of address, but they were very understanding and didn't rush me. Now, I'm enjoying my new car and couldn't be more pleased with how everything turned out.
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Martin lee sports and prestige from Concept-R in response to Couldn't be happier
Hi Jack,
Thank you for taking the time to share your experience! We're so pleased to hear you’re enjoying your new Vauxhall and that your first purchase with us was a positive one. Darren prides himself on being patient and understanding, so it’s great to know he made the process smooth and stress-free for you.
We really appreciate you choosing Martin Lee Sports & Prestige and are always here if you need us in the future. Enjoy every mile in your new car!
Best regards,
The Martin Lee Sports & Prestige Team
Jake M, November 2024
"The car's absolutely wicked!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My car got written off when a chap went into the back of me at a roundabout, so I've been knowing about in a courtesy car for what feels like forever. I can't tell you how good it feels to be back in something nice again. I bought myself an Audi S3 from Martin Lee Sports & Prestige a couple of weeks back and honestly, I can't fault Darren and the guys. Everyone was really easy to get on with, and nobody was in my face. They let me look around the car in peace with no pressure whatsoever. The car's absolutely wicked and I'm absolutely loving it.
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Martin lee sports and prestige from Concept-R in response to The car's absolutely wicked!
Hi Jake,
Thanks for sharing your experience! We’re so pleased to hear you’re loving the Audi S3 – it’s a fantastic car, and we’re glad it’s put a smile back on your face after such a frustrating time. Darren and the team always aim to make the process relaxed and enjoyable, so it’s great to hear we hit the mark.
If you need anything in the future, you know where to find us. Enjoy every moment in your new car – it’s a cracker!
Best regards,
The Martin Lee Sports & Prestige Team
Jasmin L, November 2024
"Made me feel at ease throughout "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had my car for just under a month now & it's not put a foot wrong, so I thought it was about time I came online to leave some feedback. I found Martin Lee Sports & Prestige on Auto Trader. My search was looking for a golf specifically, and these guys had the perfect spec/colour advertised. I read their reviews before deciding to enquire, and I must say, they certainly lived up to their reputation! The customer service I received from Darren was second-to-none. He made me feel really at ease throughout the purchase process, so I knew I was buying from the right place.
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Martin lee sports and prestige from Concept-R in response to Made me feel at ease throughout
Hi Jasmin,
Thank you so much for taking the time to leave us such a fantastic review! We're delighted to hear that you're loving your new Golf and that it's been running perfectly for you. Darren and the team always aim to make the buying process as smooth and stress-free as possible, so it's great to hear you felt at ease throughout.
We really appreciate your kind words and for trusting Martin Lee Sports & Prestige with your purchase. If you ever need anything in the future, you know where we are. Enjoy your car!
Best regards,
The Martin Lee Sports & Prestige Team
Simon Y, October 2024
"The best car I've ever owned"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is perfect with my Volkswagen Golf. To be honest this is the best car I have ever bought. It's in great condition, drives really well and is a great spec so it comes with some nice added features. It was a great first time buy from this dealership and I would recommend anyone to get a car from here, they will look after you.
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Martin lee sports and prestige from Concept-R in response to The best car I've ever owned
Hi Simon,
Thank you so much for your fantastic review! We're thrilled to hear that you're loving your Volkswagen Golf and that it’s the best car you've ever owned – that’s exactly the experience we aim for at Martin Lee Sports and Prestige. It’s great to know the car’s condition and features met your expectations. We're glad we could help make your first experience with us a positive one, and we truly appreciate your recommendation.
If you ever need anything in the future, don't hesitate to reach out – we're always here to help!
Best regards,
The Martin Lee Sports and Prestige Team
Fasih U, October 2024
"I will be returning 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was very happy with the service I received from Martin Lee Sports & Prestige, so much so that I would 100% buy from them again in the future. After agreeing to take the Audi A1, the team arranged delivery of the car and it was delivered on time and had been velated to a high standard when it arrived.
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Martin Lee Sports And Prestige from Concept-R in response to I will be returning 😊
"Thank you, Fasih, for your fantastic review! We’re delighted to hear you were happy with the service and the Audi A1's delivery. It's great to know that everything went smoothly, and the car arrived in top condition. We look forward to welcoming you back in the future, and if you ever need anything in the meantime, don’t hesitate to reach out. Enjoy your Audi!"
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