Walter, July 2024
"Just a phone call away"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far I'm getting on fine with my Audi Q5. I travelled from Leicester, which isn't far from the dealership but it was still worth the trip. Thank you to Justin who has been great, it's good to know he's just a phone call away if I ever need him.
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Martin lee sports and prestige from Concept-R in response to Just a phone call away
Dear Walter,
Thank you for your feedback! We're glad to hear that you're enjoying your Audi Q5 and that the trip from Leicester was worthwhile.
It's great to know that Justin has been helpful and that you feel confident knowing he's just a phone call away if you need any assistance. We strive to ensure our customers feel supported even after they drive away from our dealership.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Martin Lee Sports and Prestige Team
Linda V, July 2024
"Quality cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Since driving away from my visit at this dealership, I've been really impressed with how everything was handled. Darren was always on hand to help but wasn't using any pressure sales tactics that you tend to get from dealerships. I would happily come back here if I were to get another car. Even my son was impressed with how the car looks, so it's clear they only sell the best quality cars.
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Martin lee sports and prestige from Concept-R in response to Quality cars
Dear Linda V,
Thank you for your wonderful feedback! We're delighted to hear that you were impressed with how everything was handled during your visit to Martin Lee Sports and Prestige.
Darren strives to provide excellent customer service without the pressure tactics, and it's great to know that you appreciated his approach. We're also thrilled to hear that your son is impressed with how the car looks, confirming our commitment to offering only the best quality vehicles.
We look forward to welcoming you back in the future should you decide to get another car. If you have any questions or need assistance, please don't hesitate to reach out.
Best regards,
The Martin Lee Sports and Prestige Team
Ben F, July 2024
"Free bottle of wine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've been getting on okay with my Audi A1 for the time I've had it (touch wood). It had 121,000 miles when I got it, and I've put on 200 miles since driving it away. The salesman delivered perfect customer service on the day. He even surprised me with a bottle of wine, which was a nice touch. I honestly can't complain about anything!
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Martin lee sports and prestige from Concept-R in response to Free bottle of wine
Dear Ben F,
Thank you for your wonderful feedback! We're pleased to hear that you're enjoying your Audi A1 and that it's been running smoothly for you.
It's great to know that our salesman delivered perfect customer service and that you appreciated the surprise bottle of wine. We always strive to add those special touches to make our customers' experiences memorable.
If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your Audi A1 and the bottle of wine!
Best regards,
The Martin Lee Sports and Prestige Team
Thomas J, July 2024
"The best sales team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Darren you have been the best salesman I've delt with in a long time! No matter what time of day it was he was always quick to respond to any messages I had about the car, so I knew I was in good hands. I was offered a test drive upon arrival and from that moment on, everything went smoothly. Easy 5*
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Martin lee sports and prestige from Concept-R in response to The best sales team
Dear Thomas J,
Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with Darren and our team at Martin Lee Sports and Prestige.
Darren takes great pride in providing excellent customer service, and it's wonderful to know that he was able to assist you promptly and effectively. We're glad to hear that everything went smoothly from your test drive onward.
We appreciate your 5-star rating and look forward to assisting you with any future needs. If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Martin Lee Sports and Prestige Team
Liam C, July 2024
"Simple sale"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Nothing was to complicated for the team at this dealership! From start to finish the team was very professional throughout and I especially liked that there was no pressure as I was looking around the car. It was just a simple, take a look around the car and let me know what you think. The only reason I'm not giving top marks is because I don't think anyone is perfect.
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Martin lee sports and prestige from Concept-R in response to Simple sale
Dear Liam C,
Thank you for taking the time to share your experience with us at Martin Lee Sports and Prestige. We're delighted to hear that you found the process simple and professional, and that you appreciated the no-pressure approach while you were looking around the car.
We strive to provide a relaxed and professional environment for our customers, and it's great to know that we met your expectations in that regard. While we always aim for perfection, we understand your perspective and appreciate your honest feedback.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Martin Lee Sports and Prestige Team
Thomas B, June 2024
"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Honestly I wouldn't change anything about my visit to Martin Lee Sports and Prestige! Darren took care of me throughout the whole process and was happy to answer any questions I had about the Honda that I was enquiring about. Once I was happy with everything the team was telling me, I was happy to go ahead with it. 1 month on and I've already put 1000 miles on the clock, without any issues.
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Martin lee sports and prestige from Concept-R in response to No complaints
Dear Thomas B,
Thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us at Martin Lee Sports and Prestige and that Darren was able to assist you throughout the process.
It's fantastic to know that your Honda has been running smoothly and that you've already enjoyed driving it for 1,000 miles without any issues. Your satisfaction is our top priority, and we're glad we could meet your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Martin Lee Sports and Prestige Team
Luke T, June 2024
"My Audi A4 has been spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It's been about a month since I purchased my Audi A4 and I'm pleased to say it's been going well and I'm quite happy with it so far. Justin was the one who looked after me, and I have to say, his service was perfect. I couldn't fault a single thing about, he was spot on. The car was ready for me right on time for my appointment, with no delays whatsoever.
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Martin lee sports and prestige from Concept-R in response to My Audi A4 has been spot on
Dear Luke T,
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your Audi A4 has been running smoothly and that you are happy with your purchase.
It's fantastic to know that Justin provided you with perfect service and that everything was ready on time for your appointment. We strive to ensure our customers have a seamless and enjoyable experience, and your feedback confirms that we are meeting those standards.
If you have any further questions or need any assistance in the future, please don't hesitate to reach out. Enjoy your Audi A4!
Best regards,
Martin Lee Sports and Prestige
Dave G, June 2024
"Fantastic from start to finish 🙂"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Having picked up my Audi Q3 from Martin Lee Sports & Prestige, I thought I should just leave a quick review based on my customer experience, which I must say was brilliant. From the moment I went to the dealership, I was greeted by such helpful and friendly staff. I spoke mainly to Darren, who showed me around the Audi Q3 and basically left me to it, which was brilliant. I was able to look around the car in my own time, and after a quick test drive, I knew it was the car for me. I have always loved Audi's, but the Q3 is everything I hoped it would be and more: plenty of space, drives great, and looks terrific. All in all, just brilliant service. I will certainly be coming back for my next car.
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MARTIN LEE SPORTS AND PRESTIGE from Concept-R in response to Fantastic from start to finish 🙂
Dear Dave,
Thank you for your wonderful review! We’re thrilled to hear that your experience with us at Martin Lee Sports and Prestige was fantastic from start to finish. It’s great to know that you are enjoying your Audi Q3 and that our staff, especially Darren, made your visit pleasant and hassle-free.
We strive to provide excellent service and a comfortable purchasing process, so it’s gratifying to hear that we succeeded. We look forward to welcoming you back for your next car.
Best regards,
Martin Lee Sports and Prestige
Suhail A, June 2024
"Simply fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Although I haven't had much of a chance to take the car out for a spin yet, I do just want to state how good of a dealership Martin Lee Sport & Prestige are. The level of professionalism, combined with the quality of the car (Renault Kangoo), truly was exceptional. This is honestly the best dealership I have ever been to in regards to the level of service. They really couldn't do more for me. They found me a great car at a brilliant price; it runs like a dream and is everything I had hoped for. Genuinely, I'm elated and couldn't recommend them enough.
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MARTIN LEE SPORTS AND PRESTIGE from Concept-R in response to Simply fantastic
Dear Suhail,
Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience with us at Martin Lee Sports and Prestige. It’s great to know that you are pleased with your Renault Kangoo and the service you received.
We strive to provide exceptional service and high-quality vehicles, so it’s wonderful to hear that we met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards,
Martin Lee Sports and Prestige
Lesley D, June 2024
"Hassle-free "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Having recently gotten my Ford Focus from Martin Lee Sports & Prestige in Chesterfield, I would just like to say a big thank you for all the help I received throughout my purchase. The customer service was second to none, and I am truly loving my new car. Me and my husband really appreciated the sales method of giving us the space and time needed to look over the car and take it for a decent run-out without being pestered or hassled. It really was a no-pressure sale. So just a big thank you, and well done on having such a brilliant dealership.
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MARTIN LEE SPORTS AND PRESTIGE from Concept-R in response to Hassle-free
Dear Lesley,
Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that you and your husband enjoyed a hassle-free purchase process and that you are loving your new Ford Focus.
Our goal is to provide a relaxed and pressure-free environment, so it's wonderful to know that our approach worked well for you. We appreciate your recognition and your thanks. We look forward to assisting you again in the future.
Best regards,
Martin Lee Sports and Prestige
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