martin lee sports and prestige from Concept-R in response to I'll be back 🕶️

Thank you for your fantastic review and for the iconic "I'll be back" reference! We are thrilled to hear that your experience with Martin Lee Sports & Prestige was a solid five-star journey from start to finish. It's incredibly rewarding to know that our service met and exceeded your expectations in every aspect. We aim to provide an outstanding experience to each of our customers, and your satisfaction is a testament to our team's dedication and hard work. We're delighted that you're enjoying your Audi and that it's providing you with a smooth driving experience. Your willingness to recommend us to others is greatly appreciated, and we're honored by your confidence in our company. The promise of your return in the future means a great deal to us. We look forward to serving you again and ensuring that your next experience is just as positive, if not more. Until then, enjoy every moment in your Audi! Warm regards, The Team at Martin Lee Sports & Prestige

martin lee sports and prestige from Concept-R in response to Genuine and honest dealership

Dear Rebecca B, Thank you so much for sharing your wonderful experience with Martin Lee Sports & Prestige. We're absolutely thrilled to hear that you're delighted with your Audi A3 and that it's meeting all your expectations. Your kind words about Darren truly mean a lot to us. We're proud to have team members like him who embody our values of honesty, genuineness, and dedication to customer service. It's fantastic to know that Darren's efforts made your car buying experience memorable and that he ensured everything was perfect with your car before you drove it away. Your confidence in our dealership and willingness to purchase from us again in the future is the highest compliment we could receive. We strive to make every customer's experience as positive as yours, and it's rewarding to know when we've succeeded. Enjoy every journey in your Audi A3, and we look forward to the opportunity to serve you again in the future. Thank you again for choosing Martin Lee Sports & Prestige! Best regards, The Team at Martin Lee Sports & Prestige

martin lee sports and prestige from Concept-R in response to Super responsive

Dear justice, Thank you for taking the time to share your experience with Martin Lee Sports & Prestige. We're delighted to hear that the Vauxhall Astra we advertised was just what you were looking for and that our online presence and reviews gave you the confidence to proceed with your purchase. It's great to know that Justin's knowledge and responsiveness made a significant difference in your car buying journey. We understand the importance of clear communication, especially when our customers are not able to visit us in person. Ensuring a hassle-free process from start to finish is our goal, and we're thrilled to have achieved this for you. We're also pleased that the delivery of your car to your doorstep added to the convenience of your experience. It's important to us that our customers feel supported and satisfied throughout every step of their purchase. We appreciate your honest feedback and the 4/5 rating. Your perspective is valuable to us, and it helps us strive for continual improvement in all aspects of our service. Thank you once again for choosing Martin Lee Sports & Prestige, and we hope you enjoy every mile in your Vauxhall Astra! Warm regards, The Team at Martin Lee Sports & Prestige

martin lee sports and prestige from Concept-R in response to Went the extra mile :)

Dear Charley, Thank you so much for your wonderful review and for being a loyal returning customer to Martin Lee Sports & Prestige. We're overjoyed to hear about your exceptional experience and that your family continues to trust us for your car-buying needs. It's heartening to know that Darren's dedication made a significant impact on your experience. We believe in going the extra mile for our customers, and Darren exemplifies this commitment by coming in on his day off to ensure a smooth handover for your convenience. Your acknowledgment of his efforts means a lot to us. We're thrilled that you love your new A-Class and that your experience with us was so positive. Recommendations from satisfied customers like you are the highest compliment we can receive, and we're grateful for your willingness to share your experience with others. Thank you once again for choosing Martin Lee Sports & Prestige. We look forward to continuing to serve you and your family in the future. Enjoy every journey in your A-Class! Warm regards, The Team at Martin Lee Sports & Prestige

martin lee sports and prestige from Concept-R in response to They've restored my faith...

Dear Adam S, We can't thank you enough for such a heartwarming review. It's incredibly fulfilling to know that we could play a part in restoring your faith in car dealerships. We understand that past experiences can sometimes leave customers apprehensive, and we're delighted that Martin Lee, Justin, and our team were able to turn this around for you. Your satisfaction with the car, its price, and the RAC warranty is a testament to our commitment to quality and value. It's wonderful to hear that our convenient location added a little extra joy to your experience. There's nothing quite like combining car shopping with a warm cuppa at a family member's house! Regarding the rear light issue, we apologize for any inconvenience this may have caused. However, we're glad to have been able to address and resolve it promptly. Quick and efficient after-sales service is a cornerstone of our business philosophy. Your recommendation is highly valued, and we're thrilled that you had a positive experience with us. We hope to continue being your trusted choice for any future automotive needs. Thank you again for choosing Martin Lee Sports & Prestige, and enjoy every journey in your new car! Warmest regards, The Team at Martin Lee Sports & Prestige

martin lee sports and prestige from Concept-R in response to Great reviews built my confidence

Dear Lorna, Thank you for sharing your experience with Martin Lee Sports & Prestige. We're truly grateful for your trust in us, especially considering your past experiences. It's heartening to know that our online reviews and RAC approval played a significant role in building your confidence to reach out to us. We understand how important trust and reliability are in the automotive industry, and we're committed to upholding these values in all our interactions. We're delighted that you love your Fiat 500 and that our team could contribute to a positive experience for you. Regarding the issue with the petrol cap, we're sorry for any inconvenience this has caused. However, we're glad to hear that Darren was able to respond promptly and arrange for a swift resolution. Customer satisfaction is our top priority, and we're always here to ensure any concerns are addressed quickly and effectively. We appreciate your honest feedback and the 4* rating. Your insights help us to continually improve our services. We're committed to ensuring that your next experience with us will be a 5-star one. Thank you once again for choosing Martin Lee Sports & Prestige, and please do not hesitate to reach out if there's anything more we can do for you. Enjoy your drives in your Fiat 500! Warm regards, The Team at Martin Lee Sports & Prestige