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Buyer BEWARE. Bought a gorgeous looking Mini from this company but like anything in life, don't be fooled by looks. Since buying it, it's cost me over £1000 to put right and that's after they told me that their mechanic (no wonder why he doesn't work for mini anymore) had serviced it!!! Really. When I tried to contact them and let them know about the problems I was told they would call me back, well as Cilla would of said "Surprise Surprise" no call has ever been returned. The warranty company they also use are not all that - how many exclusions can you have.....? So think twice about this company but if you do choose to go ahead and buy a car from them make sure you feed the horse, shine their spurs and try on the ten gallon hat. I've been stung and hope you won't be. Thinking of small claims court that's how bad they are.
Breianne in response to Disgruntled
Hi, I read your review and found similar issues with these so called mini specialists. The mini I purchased went wrong a few minutes after leaving their dealership (collected the car on Sunday). I went back (just a few minutes up the road) and they closed after I left. I left a voice mail message and yet they didnt bother to reply. When I phoned the finance company up and managed to get them to reply, their attitude had changed from Mr Nice Guys to aggressive didnt want to know! Once they had my money ....that was the end of the helpful manner and niceness I encountered when I arrived. They bought my car from Scotland, the sat nav wasnt working and they couldnt get it to work, the roof wouldnt open (their words...keep the roof out of the sun and in the shade, the car had 2 oil leaks, one from the camshaft and the other in a section of the engine (which meant the engine had to come out), sat nav that didnt work, and worn brake pads. I got hold of Trades and Standards, took the car back to them (at my cost) and found they had put cheap aftermarket brake pads (fit only for a few months use), not fixed the oil leaks when they said they had. They gave me a piece of paper which they said proved their mechanic had dealt with all the issues. I took the car to my local garage and they confirmed apart from the aftermarket brake pads that they had done nothing more. The car in the time I owned it, cost me over 2,000 getting it right. To this day, I will never forget the injustice and rip off from these two men. I wish I had never heard of them let alone done business with them. The worst car deal I have ever had the mispleasure and misfortune to have had. Despite some good reviews, Anyone who buys a car from them, I urge you to have the car inspected!
Staff from Masterdriver Aylesbury in response to Disgruntled
Sorry but we truthfully have no record of this customer or complaint.
The section on dealer resolved any issues i have marked as n/a and to me that is a sign of purchasing a quality car...or maybe just luck. Either way this has left me feeling like a very happy customer and willing to recommend. Even if I did have an issue with my lovely motor i have full confidence Masterdriver would help
Staff from Masterdriver Aylesbury in response to Kevin H
Many thanks for your business and kind words and rest assured our aftersales is as good as the quality of the vehicles we sell. Yours sincerely From all at Masterdriver
On a recent visit to masterdriver ltd a mini specialist based in aston Clinton Buckinghamshire we experienced a professional helpful mini adventure that was carried out by a organisation recommended by another mini driver friend of ours that sang there praises.Our mini was serviced,had brakes and a tyre replaced and a free health inspection check carried out within a reasonable time period and at a fraction of the cost we had been paying at a main dealer garage and on top of all that a free courtesy car was loaned to us while ours was in the work shop. The quality of the work was great and they even managed to fix a knocking noise problem from the rear of the mini for £45 that we had already shelled out £70 for diagnosis without any joy else where .We will defenitely recommend there services and without doubt return our mini for further work if required, they are a credit to all car repairers. Many thanks.
Staff from Masterdriver Aylesbury in response to Damon player
Many thanks for your praises and kind words and your business is much appreciated Damon. From all at Masterdriver
Established in its current location since 2006, Masterdriver based in Aylesbury are an independent used Mini dealership specialising in selling and buying used Mini cars. All models in stock are HPI checked, warranty and finance options are available. Specialised Mini services and parts are on site as well as a body shop for any accident reopair.
Car Dealer Reviews would love to hear from any previous customers of Masterdriver Aylesbury, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Masterdriver Aylesbury
London Road
Aylesbury
Buckinghamshire
HP22 5HS
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