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153 reviews from our car dealer reviews community
Leave a review for MB Brent Park
Leave a review

153 reviews from our car dealer reviews community

Leave a review for MB Brent Park
Leave a review
"Avoid at all costs"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

MB Brent Park is the worst dealership. Avoid. Before purchasing the car they said they will replace the broken armrest. It has been 3 months now and still did not replace it. They bought a £20 universal armrest which did not even fit my car (Nissan Juke) then they said they will order a new one. To this day they have not sorted it out despite me going there personally and phoning them numerous times regarding the issue .AVOID

"Excellent sales team."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my first car from MB Brent Park and I was a bit worried from the reviews but had to Check them out because of their low prices. When I first entered the showroom I was greeted by the manger, great person spoke to me tried to help me with my offer and then transferred me to one of the sales team, he showed me a couple of cars to the spec I want and the budget I wanted. To sum it up, I bought a car and am very happy with the quality.

"Merc SLK"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely happy with service from MB Brent Park and vehicle looked stunning.

"Absolute cowboys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

MB Brent Park may appear to be everything you would expect from Mercedes Benz but the moment you have a problem you will discover they are very much not! They talk the talk but don't be fooled and do not trust this man. I wish I bought from a dealer and not from this rude, arrogant liar. Take my advice and DO NOT USE MB BRENT PARK!!!!!!!!!!

"Non refundable deposit"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please be very aware of MB Brent Park, if like me you put a £500 deposit to hold a vehicle over the weekend, and on viewing that vehicle for whatever reason, you do not buy it, you will not have your deposit refunded. I am at present trying to get my money back via the Small Claims Court.

"BE AWARE WHAT YOU PAY IS WHAT YOU GET"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

1.0 | JUST BE AWARE PAY BIT EXTRA AND BUY FROM DEALER. By JILU K. BE AWARE HORRIBLE I GOT ROBBED.I TRUSTED THIS REVIEWS AND BOUGHT CAR FROM THIS DEALER. THIS ARE PAID REVIEWS JUST CHECK THE DATES. I BOUGHT 20 16 CAR WITH SERVICE HISTORY SO I WAS TOLD. WHEN I TOOK THE CAR TO MERCEDES UK THEY TOLD ME THERE IS NO SERVICE HISTORY. TYRES AND WHEELS WERE SWAPPED FROM 2013 MODEL.SERVICE LIGHT WAS SWITCHED OFF WITHOUT SERVICE.EVEN BRAKE DISCS WERE SWAPPED CAR NEEDED NEW BRAKES DISCS NEW TYRES .AND THIS CAR WAS SUPPOSED TO HAVE DONE 16000.MILES.

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+27 Found this review helpful

Helen Smith from MB Brent Park in response to BE AWARE WHAT YOU PAY IS WHAT YOU GET

This review has been reported as the viewer is not a genuine customer and has posted multiple fake reviews in the past few days. MB Brent Park welcomes reviews and feedback from genuine customers. MB Brent Park Customer Service Team

"Great car, great service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my SLK from Tony. Extremely happy with the service provided. The car has been a dream buy.....best one on offer after extensive research.

"Best around by far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m very fussy when it comes to my cars Found a SL with all the spec I wanted Looked at a few that where a disappointment to say the least But these guys had very good examples and very easy and honest to buy from

"Good customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from them over two years ago it was absolutely excellent car even though i have done over 100k with it so when time came for the upgrade first place came on my mind was mb brent and again as I expected good advice good Collection of mercedes a definitely recommend to anybody that doesn't know much about cars but wants good advice and customer service.

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+32 Found this review helpful
"Warning to potential customers"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 2015 e class from mb brent park which cost me over £20.000, even though mechanically it has been ok, 5 months after purchasing it, i have been told that the car had been resprayed on 5 different panels including front and back bumpers, and not been done well all at. Now the car I bought only had 22000 miles on the clock and i was told about how throughly they check their car and all that bullshit, if you ask me these people buy damaged cars off the auctions e.t.c and just make them look good and con people into buying them , just stay away and go somewhere else, they might have the perfect car for you in their showroom but trust me you will get ripped off. Thanks.

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Dealership Information

MB Brent Park (formerly known as 14 Saints Automotive) is a used car dealer based in Neasden that specialises in providing top quality Mercedes-Benz cars throughout London, whilst also holding stock of other manufacturers too. 

They are a family owned business that is dedicated to not only ensuring that you have the perfect car but that you can drive away in it as soon as possible.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
153 reviews3.8 out of 5 stars — Rated Very Good
Excellent
103
Very Good
2
Average
2
Poor
15
Terrible
31

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  • Contact Information

    Address

    MB Brent Park
    Central Business Centre Great Central Way
    London
    Greater London
    NW10 0UR

    Get in touch

    020 84515444
    http://www.mbbrentpark.co.uk/

    Opening times

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    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    22%
    Percent of reviews responded to by this dealer

    Additional Information About MB Brent Park

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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