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Absolutely excellent service,especially from Dennis and Mike. Couldn't do enough without being pushy.my second car I've brought from them. Can highly recommend this garage
I believe that writing a review is just a reflection of our individual experiences. My experience met all my expectation, especially when you consider that I find service in U.K. to be generally poor. The car was ready at the agreed time, all the associated paperwork was ready and each item was explained to me with emphasis where it was needed. We then went over the car itself with an explanation of what was where, and for what. I bought the car I wanted, at the right price, and the whole process was handled professionally from start to finish. I can obviously only speak for myself, but I would recommend MB Cars to anybody looking for a vehicle.
Reviewer has confirmed their email address
Whilst looking for a 7 seater car for our daughter in July last year we saw this Ford that this outfit had for sale. We went and had a look yes it had a few drinks and scratches as it was a few years old but hey!!!!! You still expect something reliable, within a few weeks and engine warning light kept coming on, the car would loose power but if the engine was switched off and started again the light went off and powers restored,this kept happening very randomly. We were told to bring it in and after firstly pointing out about the 3 month warranty covering engine/gearbox. They asked my daughter to bring it in she dropped it in at 10.30 it still wasn't ready at 4.30!!!!! This charade went on for months/ they MOT it in January and it passed with flying colours (I do wonder 🤔🤔🤔 !!!!!!!) February it developed a noise front passenger side, my daughter took it to a garage she used in the past they had a look for her and said there were a few issues with front wheel area and the steering rack, however he did assure her that it was not dangerous, but to repair it would cost over a £1000 to repair but said he wouldn't put any money into the vehicle !!!!!! MB cars Swindon must rub their hands gleefully when some unsuspecting buyer purchases one of their older vehicles and as you drive away they are laughing 😂😂😂 and saying "kerching there goes another buyer blinded by our smiling faces and assurance of great after care" there is no after care. They played on my daughter's vulnerability she has 4 children 3 with additional needs and relies on her car to get them to appointments and schools. PLEASE DON'T BE FOOLED BY THEIR SMILES AND CHARM AND PROMISES OF CARE, IT IS ALL A CHARADE £2500 DOWN THE PROVERBIAL DRAIN.
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I went to look at a Mazda in November 2021. They already set the price £500 higher than market value, and told me that it was because they would provide any repair within 3 months of me buying the car. After paying the deposit, they told me to come the following weekend to pick up the car. After getting to their showroom, it turned out they didn't get the vehicle service book yet and still expected me to pay the full amount and take the car home!! I told them that wasn't possible if I didn't know if the car needed any further servicing, and I had to press them to deliver the car to me the following weekend (they still tried to charge me £100 for this). Two weeks later they did bring the car to my house, late in the evening. It was too dark so I didn't notice that they didn't even wash the car, there was moss on and inside all the doors! And the seats weren't washed at all, they were incredibly dirty! Also after driving the car I realised it wasn't going into first gear very easily, so I've been trying to call them for a month but they never pick up their phone. My wife has had to try calling them for me from her phone to trick them into picking up, but they still never returned our calls. Horrible service and we definitely don't recommend them, looking to get some money back for the repairs they promised!
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I should just like to thank Mo and his guys , for the excellent customer service they provided recently when My daughter was looking for a replacement car . there was NO pushy salesman ! We were left alone to view the vehicle . Once we had test driven and decided to buy , they just carried on in a most profession manner to prep the vehicle and even picked my daughter up from railway station on the day she collected the car . Absolutely could'nt have asked for more . Thanks again guys .
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moments ago Unprepared, unorganised Called up to enquire about a white Mazda in October. Mentioned I was driving 2.5 hours view it and even double confirmed just before I left incase the vehicle was already sold and to save a wasted journey. Arrived there and they had to jump start the car as the battery was dead and there was barely any diesel in the car to take it for a safe test drive. Unprepared considering I had told them twice I was arriving to view it and pretty careless if I must say. The steering wheel was a good 30 degrees off and they blamed it on tracking with made me think two things - 1) why didn’t they sort it if it was a simple case of tracking for pre sale and 2) seems very fishy just for tracking considering how badly the steering wheel was pulling to the left. Then tried to convince me to pay a £200 deposit to get it sorted to pick up. No way was I going to do this. Nice guys but unorganised and careless, particularly when looking at buying new cars and potentially spending thousands on something that’s not even prepared properly for pre sale. Those are basic things you’d expect from a car dealership surely. If you’re driving miles for a viewing just be wary. Anonymous
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So, I bought a 2010 Toyota Avensis from MB Cars Swindon in October 2018. Hadn't dealt with them before. Thought I'd wait this long to review to see what panned out with my purchase. It is absolutely excellent - paid a reasonable price and their customer service was superb. They were really good - polite, honest, clear, helpful and knew what they were talking about. It was serviced & MOT'd promptly & properly ready for me to collect. I can't fault these guys and will be buying from them again should I need another vehicle. Have happily and confidently recommended them to friends awell. As a bonus to the excellent mechanical condition, I loved that it looked so good & well valeted that my friends thought it was a brand new car until they looked at the plate!
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I was looking for a used car in Swindon I must say I was very disappointed with used car dealers in Swindon until I came across MB car sales what a breath of fresh air to find an honest dealer. I Bought a 2008 Vauxhall Astra as a cheap run about they serviced the car put on a new cambelt kit oil change and new m.o.t everything we discussed was done befor I picked the car up. Really nice honest people to deal with if you want a decent used car I can highly recommend this company. Brian D-----te
Reviewer has confirmed their email address
Recently brought a car from MB cars. After searching around several local garages, I decided to chose my car from here. Very friendly and definitely knew their stuff. Showed me several cars within my price range and did not pressure me into buying any. Prices are very good from here. The car has had no issues. Will definitely be using MB cars for future purchases or fixes!
Reviewer has confirmed their email address
Ive bought nice car from Mb cars, very happy with my purchase, staff are very helpfull and friendly, No pressure sales, i had a little issue at the start of few weeks, a little bit worried if they would warranty it or not, i rang mb cars told them exactly what the problem was, they told me to book it in. Once i booked it in they repaired the problem and gave it a generous full vallet, I've had my car few months now with no issues what so ever, I know I've bought a used car so I don't expect the world. But these guys service is 2nd to none, I've recommended them to friends as well, I will surely be back for another car next time.
MB Cars Swindon is an Independent dealership that is based in Swindon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
MB Cars Swindon
Marshgate Industrial Estate
Swindon
Swindon
SN1 2PA
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