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Brought toyota avensis from MC Cars Waterlooville, three weeks later driving down m27 when breaks failed . Had independent garage look at car to find break pipes corroded and fliud all gone. Contacted mc car sales who said they would look into it but have never contacted me and now ignoring my calls. I would aviod this company and look elsewhere.
Darren McNabb from MC Cars Waterlooville in response to Very bad after sales service
The Toyata in question was MOTed prior to sale and the rust wasn't picked up and on seeing the part that the customer showed me I can see why as the piece of metal wasn't obviously rusted and was not leaking at time of mot (the metal was black so would it be difficult to see any rust) In reply to the after sales service when I was told about this fault I met up with the customer and asked for a receipt for my records as required and I was told there was NO receipt as he always pays CASH ! I asked which garage the work was carried out at and called them and they couldn't remember doing the repair ! I HAVE OFFERED TO PAY THE £120 FROM THE START AS LONG AS IT WAS A GENUINE COMPLAINT AND HAVE A TEXT MESSAGE TO PROVE THAT BUT FOR SOME REASON THE CUSTOMER WOULDNT SEND ME HIS BANK DETAILS - WHAT MORE CAN I DO ??
This is the second car I have purchased from MC Cars in Waterlooville. The service was very good, all my silly questions answered a very honest man am really impressed with my car.
I have purchased two cars from mc cars waterlooville ltd now a Honda CR-V and a Honda jazz they have both turned out to be very good cars without any faults. I highly recommend this car dealer as they are easy to deal with trustworthy and very professional there were no nasty/expensive surprises once we drove away - which was our biggest worry with purchasing a secondhand car.
I purchased a Volvo v50 from mc cars Waterlooville the service was very professional from first contact, the cars were prepared to a very high standard ready to drive away. I have recommended mc cars to friends and family and we have now purchased 3 cars from this dealer without any problems. I also received a call after around two weeks to see if I was happy with the car with I thought great !
I bought a jaguar x-type estate and the transaction was nice and straight forward. The car started to play up after about a month but a quick phone call to the dealer and the car was taken to a garage to be fixed. I found this dealer to be very helpful and always answered any calls or called back as soon as possible. I would use this dealer again.
I left MC Cars on the day with no complaints at all, but once the car had issues and I called them back and they were very rude, the attitude was that I was wrong and didn't know what i was talking about. Very poor treatment especially as a paying customer. Based on everything I would not recommend this used car dealer to anyone.
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MC Cars Waterlooville are really easy to deal with and I recommend them. I went to this dealership in March when I was looking to buy a car. The car I bought is like a dream and the whole transaction was great really. They even put some fuel in the car for me.
Reviewer has confirmed their email address
MC Cars Waterlooville is an Independent dealership that is based in Waterlooville. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 14 | |
Very Good | 1 | |
Average | 1 | |
Poor | 1 | |
Terrible | 0 |
MC Cars Waterlooville
The Lodge Six Bells Farm
Blendworth Lane
Waterlooville
Hampshire
PO8 0AR
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