I am in the process of taking this guy to court. My case has been ongoing for over a year and the judge is pushing this on to a hearing. I am trying to collate as much info as I can and anyone who is prepared to testify against this guy. Please contact me if you want to help. kate@musikate.co.uk

I gave Matthew Salter money for a car and he still has the car . He refuses to refund me my money back. Auto trader allow him to advertise on their website even when he’s cars don’t have mot or they fail big time. Look up mot history and do yourself a big favour and don’t deal with this dealer. He tells me to take him to court. As a consumer you don’t have any rights in he’s eyes

We bought a car that was making a lot of noise after we bought it. We tried to get it repaired by him but he refused. The engine is the problem according to an indépendant garage who did not charge us for looking at the car. Will take it to small claims court like the other customer. Please save yourself a lot hassle. Avoid at all costs.

Bought the car in December, it died 6 days later. The problem was shown to be an old issue, so I requested MCS take the car back as I did not want to risk any further faults appearing later on down the line as they had overlooked this issue. MCS refused, despite my short term right to refuse being intact. I ended up having to go to small claims court as I was paying road tax for a undriveable car. I won the case, still no payment. Bailiffs went round - conveniently he was not in, and has 'moved'. Still trading from East Hanningfield though. MCS have been unprofessional in both their conduct and communication, and I am still trying to retrieve the £2000+ I am owed. I'm sure by now MCS will change name, and I can't find them on Companies House so probably already have done. But if not, AVOID AT ALL COSTS. I have seen previous similar reviews and MCS has replied with some dispute - I now know these to be lies, I wish I had seen through the glossy exterior before this 5 month mess.

MCS Motors are a very good dealership. The sales people are very good and the service was excellent. I have had issues with the engine warning light coming on so I took it back to the dealership and they changed the spark plug which initially solved the problem until the light came back on so I took the car back to my local BMW dealership and they did a diagnostic check but nothing showed up as a problem so this is still ongoing. Little bit fed up as this is quite inconvenient but I don't feel this is a fault of the dealership. I would still recommend.