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34% Recommend
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23 reviews from our car dealer reviews community
Leave a review for Megastar Cars Limited
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23 reviews from our car dealer reviews community

Leave a review for Megastar Cars Limited
Leave a review
"Terrible "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst car dealership ever.. useless

"Stay well clear con artists "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So I took my car to them to part exchange it. It still had finance on it so they agreed to pay it for one of there cheaper ones. Megastar Cars didn’t pay the finance and they sold the car leaving me with 5k debt which is still going through the courts absolute con artists.

"Waste of time"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You call up before you visit a car and ask a very specific question “ is the car in good condition and are there any dents or marks”. Their response was no so we travelled 2 hours there only to find it covered is dents. Waste of my time!!!! Car was dirty as well

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+3 Found this review helpful
"Great car and amazing customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found a good car at a reasonable price on megastar cars . No time wasted haggling over the price. Plus the staff were very helpful and friendly And they delivered the car to our home next day.

"Lovely Audi TT "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Megastar Cars were fantastic very helpful car was delivered very polite guys love the car was as described would definitely recommend them to anyone thanks again very smooth transaction.

Staff from Megastar Cars Limited in response to Lovely Audi TT

Thanks for your review and if you need anything just contact us I hope so we can do business with you again

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"Please stay well away"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from Megastar Cars back in November it was advertised it had a sun roof. 2 keys very good condition and climate control. When I got there the car had no sunroof I said ok it had 2000 mileage extra than advertised. Looked round the car it had few scratches no major damage that I can see it had some sort of hanging wire and there was a motor noise coming from the passenger side when asked the sales person he said it is just the window adjusting and that the hanging wire is nothing they will fix it right now just it will pop right back in. When paid for the car they couldn't find the extra key they said they will find it tomorrow. When got inside the car notice the wire still hanging he said it is getting late now come tomorrow for the key and we will pop the cable right back in When I got home next day I noticed the nois was from the said passenger side mirror it had broken off and they stuck it with black tape to hid the damage and cover it the same colour of the car just to sell the car so I went back to them amar the owner said this is nothing just a screw I can get from eBay and the sat nav I should go and get it reset at the delar not he will take it, keeping in mind this was £7000 car it wasn't cheap So I went to the dealer at the same time I asked about the mirror he said this mirror need complete replacing and it will be quite costly I contacted the garage he played down again and said I will be it of ebay or from another damaged car 2 weeks later at that time the car developed a fault and no sign of the mirror. And they still can't find the second key and the wire still hanging. So I asked for legal advice and they said I can take them to the small claim court after writing them a letter so I did. They contacted me and all the mean while they always promised on their mothers life they will keep me up to date and they will surely fix it So they got in touch after the letter and email and offered to pay for a mirror from the delar not the full amount plus still no mention to the key so I greed to pay out of desperation for some of the amount disregarding the VAT as a business they can claim it back I can't one month later the mirror arrived made an appointment they changed it of course it is always me who have to do the chasing they never get in touch or update you Then they claimed they have ordered the correct item but the delar sent the work one so after another month the one hour repair for the fault with the car took 3 days Any how they fixed the mirror but they demanded I pay the different and the VAT apparently they don't bother with VAT then he asked me for the invoice back once I paid the different plus the VAT which I refused S9 if you want this kind of headache then go this dealer or option to his throw your money in the nearest bin it is easier nothing they say it is true they will give you lots of lies once they get your money that's it they have no respect to you to this country to other humans so my advice please stay away

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+10 Found this review helpful

Staff from Megastar Cars Limited in response to Please stay well away

Thank you for your review, we sold you the car and we told you that we did the head gasket for the engine ,We also advised you maybe if any small faults we will fix them for you and after 3 weeks you came back and there was a small misfire and it was one of the coils and we replaced a new one for you , and you were very happy, after that you came back and told us the side mirror is broken NOW! (the mirror had a small issue and you were still even happy to take it as it is) and we try to order a mirror from eBay to replace it and it was only £85! and it was in good condition and was genuine but you told us I need new one from Lexus dealer and it was your idea to order expensive one from dealer so you said , we will pay £300 and you will pay around £150 . And we except your offer and when we fit the mirror for you and showed you the invoice you refused to pay £150! , And you said that I don't pay vat (The Vat was in the dealers invoice) we tried to keep you happy and fixed everything for you .And the car is in very good condition plus when you bought the car we gave you a huge discount under the marketing price. We are sorry we heard this from you but at the end its not our fault.

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"Dangerous"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Chrysler Grand Voyager at their price for £2995 and 71300 miles. I got a 150 - pound discount for an electric door that didn't work. The car is full optional, after three days the battery died, dead electric window, drives, dvd, and navigation... all fixed at my expense. At 74000 miles, they start the serious problems.After repeated sbinds on the right when braking, the engine suddenly breaks out, only I've been walking 3600 miles in three months.. I'm gonna call megastars and talk to Mustafa, tell me not to worry about taking the car to them that they re fixing.. After a week they tell me they don't fix the machine because according to their mechanic, I put two kg of oil into the engine and they don t start the guarantee that they would have a cost. This happens in May 2018 , while I have made a courtesy car an old Ford Fiesta passes months with emails and messages, I request the repayment for breach in the contract for circumventing the guarantee..Customer advice tells me there are a refund for a refund. Nothing to do in fact threatens me to return the courtesy car today, I'm going to pick up my car, and I find it completely destroyed with the tires on the ground, stole everything from the inside and there s one more that lives inside..I had entrusted my car to them and I was forced to demolish it today, I have instructed my lawyers to prosecute against megastarcar. Thief, bad person.

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+11 Found this review helpful

Staff from Megastar Cars Limited in response to Dangerous

You have brought the car from us and you drove 3600 miles and after you took it to service in your garage , when we checked your car you had put 5L extra oil in the engine , we have proof from AA and finance company engineers , and our mechanic so its not our fault, we gave him a hire car for 2 months and we sent recovery even though it was his fault because his garage put extra oil and damaged the engine. Sorry to hear that but in the end its not our fault with proof of reports from AA and finance company engineer and our mechanic

John in response to Dangerous

That's what they're like, they must have paid these people that left good reviews to do so, I will see them in court soon.

"DONT USE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Megastar Cars sold me a very faulty car used super glue and chicken wire to hold pieces of the engine together did a fake service report. Nearly died in this car as the clutch and steering broke on the motorway. DO NOT USE. Taking them to court over the matter

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+12 Found this review helpful

Staff from Megastar Cars Limited in response to DONT USE

You bought the car for more than 1 year ago and you have driven the car more then 6000 miles and the clutch is gone and everyone knows that the clutch is not guaranteed after one year and 6000 miles driven plus nobody can use super glue to hold the engine this is common sense Sorry to hear that call me if you need any help to replace the clutch we can give you a cheap trade price to replace it

"Nice customer service and friendly staff"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got the car that I wanted and made a great deal for it.The car was very Clean and all of the things in the car were working like it said on the website.Highly recommend Megastar Cars to anyone who wants to buy a used car.

Staff from Megastar Cars Limited in response to Nice customer service and friendly staff

thank you and if you need any help in the future ring us

"TERRIBLE SERVICE"
2.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The abysmal experience made us realise how lucky we were. We were so close to make the deal only for Megastar Cars to show there true colours. If this is the attitude before the service, only heavens know what "service" we would have got after. I really feel sorry for the young chap. I really hope the owner/manager gets his act together and realise that "THIS IS A BUYER'S MARKET". People are only buying the car from him 'DESPITE of his attitude' of 'BECAUSE of his attitude'.

Staff from Megastar Cars Limited in response to TERRIBLE SERVICE

Sorry to hear that we will definitely improve our service

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Dealership Information

Megastar Cars Limited is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews2.5 out of 5 stars — Rated Average
Excellent
8
Very Good
0
Average
2
Poor
2
Terrible
11

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  • Contact Information

    Address

    Megastar Cars Limited
    187 Brent Cresent
    London
    Greater London
    NW10 7XR

    Get in touch

    07342 323500
    http://www.megastarcars.co.uk/

    Opening times

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    Dealership Statistics

    34%
    Would recommend this dealer to family and friends
    78%
    Percent of reviews responded to by this dealer

    Additional Information About Megastar Cars Limited

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