Recently bought a used car from Mercedes Colindale. Service wasn’t great throughout but worst part was after we’d driven away in our car we found out that it hadn’t been MOT’d (contrary to the paperwork we were given) or taxed meaning it was not road legal and any insurance would be invalid. Very dangerous! We have raised a complaint but not had satisfactory response - they don’t care now they have our money! Stay well away!

I have bought car on 03/04/2017. My car done for exchange. Be My first Mercedes Benz motor and first experience with Mercedes. Not fit proper sale man. Not explain properly car. Next day find add blue tank under boots. I can't fit any spare tyre there and any item. I ask for return the car. To much lies said my car gone auction all ready. They open at 09:00 am. I call at midday, how come my skoda be in auction all ready. I know Mercedes have 30 returns policy. But I didn't want to go to far. I'm cab driver just want to get on my job. Now stuck with unhappy car. They not proper Mercedes dealers. They Just interesting sale sale money money. Be so careful with Mercedes Colindale.

I bought a new E Class from Colindale Mercedes 2 weeks ago. Pretty impressive and professional team. The gentleman who dealt with my case was very patient and painstakingly went through the various options. I even got a gift from Mercedes at the end of the sale. I am completely happy with my car and the whole process leading to my choice. Kudos to the whole team and keep it up .