If you go into Mercedes Giffnock ask for Cameron he really went out of his way for me and was very honest with the appraisal of my car for trade in . He will go to extremes to assist you in your purchase definitely 5 star service from him Very professional and understanding ✔️ John Devine

visited the parts department yesterday and the staff were all very attentive in particular Reece a young member of staff who was very friendly and helpful

Start to end we were looked after well by Ewan and had a positive experience for our first Mercedes purchase.

I am writing this to inform you about the service n the MOT carried out by the Mercedes Benz Of Giffnock. My service and MOT was done by M.B Giffnock in Feb 2022. They replaced my vehicles Brakes to pass the MOT. As I went for the MOT again in 2023 to Formular One Autocentre in Oxford. They said that, who ever replaced the brakes has delibrately twisted extensively brakes clippers. We complained this to Mr IAN TAYLOY ( Service Leader ) in person and by email. However Ian Taylor brushed aside complains we made. Again and again we communicated with him but he did not give a correct answer. Formular One Auto says technician and the tester who passed the MOT should have paid more attention to it before they passed the MOT. We feel those 2 guys did this delibrately as they didnt like what we are. So many could have been injured or died for the work they did. Ian Taylor was so indifferent to us. Whoever is above this fellow must investigate our complain before these two guys do the same thing to some one else. As far as we believe Ian Taylor is not fit enough to be the Service Leader. If we do not hear from Giffnock M.B then we are going further to take action about this delibrate act

I test drove a car at Mercedes Stratsones at Giffnock and when I returned the car I found out I had left my own car keys at home and had no way of getting home. The sales man Mathew Osbourne was very considerate and allowed me to take a car home as I was stranded. He signed me up for the insurance. It was above and beyond service. The staff at Stratstones Giffnock were great and a credit to the company. I have no qualms purchasing my next vehicle from them

Dealt with salesman Scott Westland and had a good experience. Had a small intial problem which was no fault of the dealership but it was dealt with swiftly and to my total satisfaction.

Tremendous service from Steven Purdie who couldnt do anymore for my son when he was looking for a new car .From the minute we first spoke about what he was looking for Stevens attention to detail was first class ,Highly recommend giving Steven a call if looking for a new mercedes

Five star plus- Bob and Phil were fantastic- brilliant service, always kept me up to date re delivery etc. Cannot fault their service- a brilliant car buying experience.