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I bought 2018 C Class from Mercedes of Giffnock on line. James went extra mile to source car and I traded in. It took fifteen minutes. Travelled to view/collect car after one week. Car was serviced, new mats, full tank of fuel, clean. I was taken locally and on motor way to test the car. Service was 5 STARS. Everything was completed in 1.5 hours. A big thank you to James, Charles, Josh and Scott who took me for test drive and did not rush at all.
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Picked up my Beautiful Mercedes C Class Coupe today!! Couldn’t be happier. Charles, Scott, Josh and Ollie you truly are amazing and looked after me from start to Finnish. Thank you all so much for your help and patience!! Happy Days xx
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Outstanding service every time I have been to Giffnock Mercedes, no idea what the rest of these reviews are about - looking at the comments , moaning about nothing -LOL
Bought car from Mercedes Giffnock, bad customer service now 6 months later have to spend £1500 on tyres service I have done 3k miles avoid avoid once got your money not interested at all .taken up with Mercedes uk.
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Enjoyed buying my new car. A good experience with Mercedes Benz of Giffnock.
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I'm so disappointed in Mercedes Giffnock after purchasing a 2015 GLA 250, initially it took a couple of weeks to contact the previous owner to remove the private plate from the vehicle and contact me to collect it, this was after multiple phone calls from my husband and myself. Now that I have the car the Mercedes Me app does not work, Jordan in the service team does not know how to fix it. It was left with them on Fri 11th Jan, I had an appointment to collect it on 17th Jan, when I arrived Jordan said that it had to be synced with my phone and the member of staff who would do it was out on a test drive, I waited 40 minutes and then I had to leave, as I had a courtesy car a woman from the team whipped the key out of my hand and another staff member gave me the wrong key to my vehicle. I now have my vehicle and no app working and no contact from Mercedes Giffnock. I wish hadn't bought the vehicle, they keep calling to sell a service plan, won't proceed with it. I wish I'd bought a Lexus they have great customer service.
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Mercedes Giffnock is the worst garage ever total rip offs. Booked my car in for a service not happy the service was diabolical. They quoted me 109 pounds for each tyre but then i got told the tyres were 243 pounds each total rip offs. Tried to call the service manger 3 times he wouldn't come on the phone been told various excuse every time i called. Avoid avoid at all cost and the service staff are so rude unbelievable.
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I knew the ideal model and spec. that I wanted. Visited two Merc dealers without success before this one. William in sales went the extra mile and sourced the exact model and spec. that I wanted. Trade in procedure completed and new car supplied in only five days. Very happy so far with the service received at Mercedes Giffnock Glasgow.
Mercedes Giffnock consistently make errors every step of the way and then treat you like you owe them something. It's been a complete car crash experience and they lie to your face with no problem.
Mercedes Benz in Giffnock are a specialised Mercedes Benz dealership that is part of the Stratstone franchise and offers a variety of sales services from new and approved used cars and vans to fleet and business sales. This Lanarkshire based Mercedes Benz dealership offers tailored servicing, and also repair facilities are also available on site. Finance, part exchange and insurance options can be arranged at this dealership.
Car Dealer Reviews would love to hear from any previous customers of this particular Mercedes Benz dealership in Giffnock, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Mercedes Benz of Giffnock
34 Fenwick Road
Glasgow
East Renfrewshire
G46 6AA
0141 629 1200
https://www.stratstone.com/dealers/mercedes-benz-of-giffnock/
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